System Analyst, PIM IT

Location:

Job Summary:

Responsibilities:

Key Accountabilities:

• Perform daily IT operations for the assigned systems/applications
• Provide IT support by responding to production issues as a priority
• Respond to requests in a positive, timely manner and provide feedback on expected completion dates
• Develop expertise in managing and supporting existing Stibo STEP MDM application.
• Good Knowledge on Incident Management and Change Management Processes and Policies
• Participate in all aspects of SDLC; perform hands-on analysis, design, software development, testing, and production
• Understand business concepts and processes to effectively support the business team with mediating new and existing business and technical challenges
• Translate user requirements into system specifications leveraging the existing IT infrastructure (software engineering and architecture)
• Manage open incidents (tickets, issues) in Service Management tool following ITIL processes

Education and Experience:

• Bachelor’s degree in computer science or related field
• 3+ years of experience in Core Java, Java Scripting, XSLT, SQL Server.
• Hands-on experience in Stibo STEP MDM application. Expertise in creating Business Rules, Actions, Event Processors, Inbound and Outbound Integrations in Stibo STEP application.
• Hands-on experience is creating the API endpoints in Stibo STEP application.
• Experience in production support (24x7x365) environment following ITIL processes/guidelines
• Experience performing business and systems analysis in a variety of application development environments
• Experience in all phases of the software development life cycle, including analysis, design, unit test, system test, deployment, and production support

Skills and Behaviors

• Must be detail-oriented with strong mathematical and written abilities
• Ability to communicate effectively to department teams, cross-functional partners, and upper management
• Exceptional planning skills with the ability to adapt to a rapidly changing environment
• Must be able to prioritize work and manage time effectively
• Understand the business operations and principles of retail business management
• Must convey information clearly and concisely
• Must be able to work effectively in teams and make meaningful and relevant contributions
• Ability to work independently