Supervisor IT Employee Services

As an experienced IT leader, you will play a crucial role in developing and nurturing your team to achieve their full potential. Your responsibilities will include: - Investing time in understanding your team and providing regular feedback and coaching for their development. - Creating a collaborative environment that fosters innovation, optimization, and automation efforts to support strategic initiatives. - Collaborating with stakeholders to align vision, strategies, and initiatives. - Developing and maintaining strong customer relationships, handling escalations effectively. - Motivating the organization and coaching employees on the company's culture framework. - Monitoring group and individual performance to ensure consumer issues are addressed promptly. - Planning initiatives for process adherence and change management. - Maintaining key performance measures to improve business strategies proactively. - Engaging in strategic planning and thought leadership for team growth and development. - Promoting best practices and sharing knowledge within the IT organization. **Basic Qualifications:** - Experience supervising an IT group or organization. - Experience coaching and developing employees. - Strong economic, analytical, critical thinking, and organizational skills. - Demonstrated interpersonal skills, including mentoring, coaching, and team building. - Culture champion with the ability to establish partnerships across teams. - Willingness to challenge the status quo and drive transformation. **What Will Put You Ahead:** - Bachelor's degree in an IT discipline. - Experience in relevant IT technologies. - Supervisory experience in Collaboration technology, Endpoint, or Identity/Access Management.,