Subject Matter Expert - Foreclosure support

4 - 6 years

5 - 12 Lacs

Posted:1 day ago| Platform: Naukri logo

Apply

Work Mode

Work from Office

Job Type

Full Time

Job Description

Elevate your career! 
Join us for the hiring drive in Mumbai (Airoli) on 4th OCT 2025 from 1 PM to 3 PM.
 

Job Summary

We are seeking a Subject Matter Expert in Performing Servicing with 4 to 6 years of experience. The ideal candidate will have expertise in MS Excel and a background in Fund Processing-Mortgage Loan and Document Indexing Function. This role requires working from the office during night shifts with no travel required.

Responsibilities

Four plus years of experience being part of below functions

Experience of working in Investor Accounting Indexing customer service Email Management Default Claims Collateral Management Cash Operations or webchat for mortgage domain is desirable

Strong oral and written communication skill with mortgage domain experience

Senior Process associate is expected to meet or exceed the set or agreed target in a given timeframe both during the training period and in the period following training.

The productivity targets will be revised based on the tenure and any such changes will be made known to the associate.

 

Quality

Process associate is expected to meet and exceed the minimum quality benchmark according to the guidelines specified.

The quality targets will be revised based on the tenure and any such changes will be made known to the associate.

 

Feedback

Process associate is expected to be open and receptive to feedback and should view the feedback mechanism as a tool for constant self improvement and process development.

Qualifications

Graduate or Diploma 3 year in any discipline. Bachelors degree in accounting or finance or related field would be preferable

Good analytical and reasoning skills Ability to understand complex situations completely by asking relevant fact finding questions to determine the exact process steps required to respond and provider resolution to customer queries to synthesize the available information in the right context to arrive at the accurate and complete resolution

Good keyboard skills Formal Training in Typing would be an added advantage. Typing speed of 30 wpm.

Good customer service attitude.

Stress tolerance Ability to work accurately under pressure.

Good Team Player

Willingness to work in night shifts

Certifications Required

Microsoft Office Specialist Certification in Excel

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now
Cognizant logo
Cognizant

IT Services and IT Consulting

Teaneck New Jersey

RecommendedJobs for You

thane, panvel, navi mumbai, dombivli, kalyan, mumbai (all areas)

chhatrapati sambhajinagar, maharashtra, india