Store Sales Manager

About Newme

NewMe

Customer Experience & Service

• Greet customers warmly and create a welcoming, energetic NewMe environment.
• Understand customer needs and recommend outfits, styles, and sizes accordingly.
• Provide styling tips, mix-and-match suggestions, and personalized product recommendations.
• Ensure every customer leaves with a positive, memorable NewMe experience.
• Handle customer concerns or queries professionally and escalate when needed.

2. Sales & Conversion

• Drive sales by actively engaging customers on the floor.
• Achieve individual and store sales targets as set by the Store Manager.
• Upsell and cross-sell products based on customer preferences.
• Promote ongoing offers, new launches, and in-store campaigns.

3. Visual Merchandising & Store Presentation

• Maintain NewMe's visual identity through clean, attractive merchandise displays.
• Ensure all products are neatly arranged, tagged, and replenished.
• Support in implementing VM updates, mannequin styling, and seasonal display changes.

4. Product Knowledge

• Build strong knowledge of all NewMe fashion categories (tops, dresses, denim, accessories, etc.).
• Stay updated on new collections, fabric types, fits, and trending styles.
• Educate customers confidently about product features and benefits.

5. Store Operations

• Assist with billing, cash handling, and POS operations.
• Manage fitting rooms efficientlyensure comfort, cleanliness, and quick turnaround.
• Support in daily store opening & closing procedures.
• Maintain stock accuracy through regular checks and assist in inventory counts.
• Report low-stock or fast-moving items to Store Manager.

6. Hygiene & Safety

• Ensure the store is clean, tidy, and aligned with NewMe standards throughout the day.
• Follow all safety, loss prevention, and security protocols.

7. Team Collaboration

• Work closely with Store Manager and team to ensure smooth store operations.
• Support colleagues during peak hours (weekends, sales, festivals).
• Maintain a positive, respectful, and teamwork-driven work environment.

8. Brand Representation

• Embody the NewMe brand through communication, grooming, and customer interaction.
• Promote NewMe's culture of inclusivity, confidence, and vibrant fashion.