Store manager

Role & responsibilities

Position : Store Manager Job Description

1. Responsible for Achieving set Sales and Profitability budgets for the store

2. Handling end end operations for the stores

3. Maintaining retail standards and implementation of the SOPs

4. Ensuring fast moving products availability in the stores all the time

5. Inventory management and clearance of ageing inventory time to time from the store

6. Implementation of SOPs for store operations and business transactions

7. Responsible for implementation of Instore- Communications and Promotions time to time

8. Responsible for maintaining the store display standards and regular tracking of gaps

9. Responsible for ensuring customer service standards are maintained by giving right solutions to customer issues, with in TAT and maintaining high google ratings and social media ratings

10. Competition analysis and tracking on regular basis

11. Working on BTL activities for the store.

12. Creating leads and ensuring the leads are followed by the respective stores for conclusion.

13. Recruitment of right manpower in the stores, and ensuring that the store manpower availability is 100% all the time

14. Evaluating staff wise performance by allocating the right goals and targets time to time and creating a high-performance team.

15. Ensuring that all staff grievances are attended time to time and conducting staff engagement activities

16. Ensuring that all the staff are motivated to earn incentives every time and guiding them to achieve the set targets

17. Working on Training Need Analysis of the team, and creating talent pipeline conducting regular training programs aligning with the training team.

18. Responsible for all statutory compliances at stores

19. Responsible for managing the ambience, implementation of the Visual Display guidelines across all stores. .

20. Liasoning with the external agencies and LL time to time