Store manager

As a Store Manager, your role will involve overseeing store operations to ensure smooth functioning and excellent customer service. You will be responsible for driving key performance indicators (KPIs) to meet and exceed store targets. Implementing store policies and procedures to maintain efficiency and compliance will also be a key part of your responsibilities. Additionally, you will be required to develop and manage store budgets, expenses, and revenue goals. Leading and mentoring a team to achieve high performance and customer satisfaction will be crucial in this role. Analyzing reports and metrics to make data-driven decisions for improvements and ensuring inventory management and control to meet customer demands effectively are also part of your responsibilities. Handling customer escalations and providing solutions to enhance customer experience will be essential as well. Your qualifications should include a Bachelor's degree in Business Administration or a relevant field. You should have proven experience as a Store Manager for at least 6-13 years. A strong understanding of store operations, Key Result Areas (KRAs), and performance management systems is required. Excellent skills in customer handling, SIP, KPI analysis, and relevant store operations are crucial for this role. Proficiency in using analytical tools to track and report key metrics for decision-making is necessary. You should also have the ability to lead, motivate, and manage a diverse team effectively. Exceptional communication and interpersonal skills for customer and team interactions are highly valued. Knowledge of inventory management, sales techniques, and retail industry trends will also be beneficial for this position.,