Store Manager - Retail

As a Store Manager at Meena Bazaar, you will lead all aspects of store operations, from driving sales and enriching customer experiences to mentoring your team. You will embody the brand's legacy of quality, elegance, and service excellence. - Train, motivate, and coach the sales team to consistently hit and exceed monthly and quarterly targets. - Analyze sales performance and provide strategic guidance to improve team performance. - Actively participate in daily sales meetings and strategy discussions with RHS/HOS to achieve breakthroughs. - Offer personalized, high-touch service ensuring each customer enjoys a delightful and memorable experience. - Handle customer escalations with professionalism and involve senior leadership when required. - Oversee daily operations including cash handling, POS reconciliation, shift scheduling, and stock audits. - Ensure strict compliance with Meena Bazaar's policies and local retail regulations. - Maintain visual merchandising and store presentation standards. - Conduct daily stock checks, report discrepancies, and manage shrinkage control. - Carry out monthly inventory audits and coordinate timely replenishment in partnership with merchandising. - Monitor local competitors and fashion trends to inform merchandising and promotional plans. - Share customer preferences and feedback with the merchandising team. - Track KPIs for store staff and support underperformers with tailored coaching. - Lead performance reviews, set individual targets aligned with store goals, and ensure staff grooming and discipline standards are maintained. - Optimize staffing and workflows during slow periods to focus on customer engagement and store upkeep. - Display flexibility with extended hours, travel, or festivals as needed. - Foster peer learning by sharing best practices with other store managers and participating in cross-store visits. **Qualifications & Skills:** - Education: Bachelors degree required. Postgraduate qualifications (MBA/Retail Management/Business Administration) preferred. - Experience: 5-7+ years in retail (clothing/fashion or related industries) with at least 2 years in a leadership role. Ideal backgrounds include retail, hospitality, airlines, gems & jewellery, and fashion design. - Technical: Advanced Microsoft Excel skills; experience with POS systems and retail management software. - Languages: Excellent proficiency in English and strong interpersonal skills. - Personality & Fit: A warm, professional demeanor with a customer-centric attitude and strong communication. Poised, confident, and influential team leader. Join a heritage brand that blends tradition with modern fashion innovation. Enjoy the opportunity to lead a passionate team, influence customer delight, and drive retail excellence across a growing network of premium showrooms at Meena Bazaar.,