Store Manager- Helios

• Drive the Sales plans, monitor and analyse the sales data in coordination with the Sales Staff to ensure that the store targets are met
• Ensure adequate level of staffing in the store as per store manpower matrix and take appropriate actions accordingly; ensure that duties, responsibilities and targets are cascaded appropriately and effectively monitored
• Store operating policy
• Increase in customer satisfaction score
• Increase in revenue
• Number of cases of non-compliance
• Adherence to timelines
• Monitor the indents for the stock based on the options shown by the symphony systems and ensure optimization
• Ensure adherence of the staff to the Code of Conduct viz. Rules & Regulation, Morning Meeting, Confidentiality, Attendance, Leave, Dress Code, Uniform, Accommodation, Mess, etc.
• Review the various financial records and ensure that its consistent as per the guidelines; Ensure that all the commercial compliance is carried out as per the corporate guidelines
• Ensure implementation of Golden Harvest Scheme as per the policy; coordinate with the corporate teams to enhance the effectiveness and reach of the scheme
• Anchor periodic customer meets for birthdays, anniversaries, dormancy drives, GHS awareness programs etc. and ensure maximum customer
• Manage the store operations in the store in coordination with all the relevant stakeholders like admin, IRSG, Regional VM etc.
• Ensure the maintenance of stock level and its replenishment as per the sales and customer preferences.
• Asses the ageing of stock and product Mix as per the market preferences within the store and coordinate with the merchandising team for optimization
• Ensure the purchase of old gold is as per the company policy and tally the stock of old gold on a daily basis
• Support the marketing plan formulation in coordination with the marketing teams and the ABMs with daily monitoring of the activities identified
• Ensure implementation of lean retaining principles in the store

Preferred Candidate Profile:

• Education:

  Graduate

• Relevant Experience:

  7-10 years in a position of similar responsibility

• Behavioural Skills:

  Customer Centricity
• Delivers Results
• Build Effective Teams
• Nurtures Relationships
• Influences for Impact

• Knowledge:

  Sales/ retail experience
• Stakeholder Management