Store Manager

As a Sales and Customer Service Representative at Jockey, your role will involve driving store sales to meet and exceed monthly targets. You will be responsible for delivering outstanding customer service and ensuring a seamless shopping experience for all customers. Additionally, you will resolve customer queries promptly and effectively. Your responsibilities will also include overseeing daily store operations, including stock management, store cleanliness, and visual merchandising (VM). It will be your duty to ensure that the store reflects Jockey's visual merchandising guidelines and brand aesthetics. Monitoring inventory levels, reducing shrinkage, and maintaining stock accuracy are vital aspects of this role. In terms of team leadership, you will coach store staff to build a customer-focused, performance-driven team. You will plan and manage staff schedules, ensuring optimal manpower at the store. Conducting regular performance reviews and motivating the team to achieve their best will be crucial for success in this position. You will be required to report daily to management via call, as well as prepare and share periodic sales, inventory, and staff performance reports. Ensuring adherence to Jockey's standard operating procedures and compliance with statutory guidelines is essential. Key Skills & Competencies: - Be the best salesperson at the store - Strong leadership and team management abilities - Excellent communication and interpersonal skills - Customer-first approach with strong problem-solving abilities - Ability to analyze sales data and make informed decisions - Knowledge of KPIs, billing systems, and retail management software Please note that this is a full-time position that requires in-person work at the designated location.,