State Head- UP

JD State Head

Experience

Contact: hr@fiaglobal.com

Preferred Industry : FI, Insurance, banking, , Fin-tech, micro finance

Role & responsibilities

Business Development & KIOSK/Customer Service Point expansion

) Identification of the potential areas / districts for expansion of business in a region.

2) Asses potential customer base and product acceptability in new region / areas.

3) Asses opportunities for geographic expansion of operational area and identifying /setting up of new KIOSK/customer Points

4) Ensure business growth and diversity of products in the region as per business plan

5) Analyse productivity, efficiency gaps of areas and branches and plug the same

6) Managing existing relationships with partners/ customers in their respective states

7) Responsible for driving the P&L in the respective state.

Portfolio and Risk management

1) Ensure team is taking preventive and curative measures in the region to maintain high quality portfolio

2) Ensures rules and norms of the company related to HR, Admin, training are adhered strictly in pursuit of the risk management and defined process

3) Assisting the RM/BH in formulating the strategies regarding portfolio and risk management in the region

Monitoring and Quality Control

1) Ensures rules and norms of the company are adhered strictly in pursuit of business growth in the region

2) Visits field to observe field activities to ensure these processes are followed in compliance of the operational policy and procedure in the region.

3) Review Branch /Bank MIS data to ensure accuracy.

4) Closing the audit actions in the Regional level.

Team Management

1) Provide guidance and training to the existing staff and KIOSK

2) Provide feedback to the staff to improve performance

3) Resolve internal conflicts at Branch level/RBO Level