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Sr.Process Executive-Ops

Sr.Process Executive-Ops

Cognizant

2 - 3 years

3 - 5 Lacs

Noida

Posted:2 weeks ago| Platform:

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Skills Required

data analysis analytical workflow policies excel macros monitoring process improvements excel ms office applications operations continuous improvement customer satisfaction compliance claims office skills word powerpoint reporting communication skills ms office

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Summary The Sr. Process Executive-Ops will play a crucial role in managing and executing operational processes with precision and efficiency. With a focus on MS Office skills the candidate will ensure smooth workflow and contribute to the companys success in the insurance domain. This hybrid role requires night shift availability and offers an opportunity to work on Auto - Policy Admin Auto - Claims and Property & Casualty Insurance processes. Responsibilities Manage and execute operational processes to ensure efficiency and accuracy in daily tasks. Utilize MS Office skills to create analyze and maintain documentation and reports. Collaborate with team members to streamline processes and improve workflow. Monitor and evaluate process performance to identify areas for improvement. Implement best practices to enhance operational effectiveness and productivity. Support the team in resolving issues related to Auto Policy Admin and Auto Claims. Ensure compliance with company policies and industry regulations in all operations. Provide insights and recommendations based on data analysis to drive process improvements. Assist in training and onboarding new team members to ensure seamless integration. Coordinate with stakeholders to ensure alignment and understanding of operational goals. Maintain up-to-date knowledge of Property & Casualty Insurance processes and trends. Contribute to the development of strategies that enhance customer satisfaction and retention. Foster a collaborative environment that encourages innovation and continuous improvement. Qualifications Demonstrate proficiency in MS Office applications including Excel Word and PowerPoint. Possess experience in Auto Policy Admin and Auto Claims processes. Exhibit understanding of Property & Casualty Insurance domain. Show ability to work effectively in a hybrid work model and night shift. Display strong analytical skills to evaluate and improve operational processes. Have excellent communication skills to collaborate with team members and stakeholders. Present problem-solving skills to address and resolve operational challenges. Certifications Required Microsoft Office Specialist Certification is required. Certification in Insurance Operations is a plus.

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Cognizant

www.cognizant.com

IT Services and IT Consulting

Teaneck New Jersey

10001 Employees

2577 Jobs

Key People

Brian Humphries

CEO
Gina Schaefer

CFO
Ranjan Kalia

President, Cognizant North America
Katherine H. (Katie) Talarico

Chief Marketing Officer

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