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Sr.Process Executive-Ops

Sr.Process Executive-Ops

Cognizant

0 years

0 Lacs

Gurgaon Haryana India

Posted:2 weeks ago| Platform:

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Skills Required

communication documentation composition typing service resolve schedule

Work Mode

On-site

Job Type

Full Time

Job Description

Job Summary Excellent communication skills (written and verbal) Ability to communicate correctly and clearly with all customers Excellent documentation skills Responsibilities Good comprehension skills ability to clearly understand and state the issues customers present Ability to concentrate follow customers issues without distraction to resolution Good composition skills ability to compose a grammatically correct concise and accurate written response Work successfully in a team environment as well as independently Ability to use a desktop computer system Familiarity with Windows Microsoft Office & Browsing Internet resources Excellent typing skills Excellent customer service skills including maintaining focus on the customer issue in a fast-paced environment Demonstrates ownership to resolve challenging customer issues escalating when necessary Flexible with the working schedule may be expected to work weekends holidays and events Ability to work overtime as required by business Ability to approach problems logically and rationally Action oriented and self-disciplined Organized and detail-oriented Show more Show less

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Cognizant

www.cognizant.com

IT Services and IT Consulting

Teaneck New Jersey

10001 Employees

2577 Jobs

Key People

Brian Humphries

CEO
Gina Schaefer

CFO
Ranjan Kalia

President, Cognizant North America
Katherine H. (Katie) Talarico

Chief Marketing Officer

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Sr.Process Executive-Ops

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