Sr.Executive - Credit & Collection

Executive Credit and Collection (Full Time Role) Mumbai, India

ABOUT UNITILE:

Celebrating 30 years of excellence, Unitile shines as a beacon of innovation and trust in the building materials industry. Our dedication to intelligent, sustainable, and flexible solutions has earned us recognition as India's number one raised access floor brand and Asia's Prestigious Rising Brand (2021) by BARC. As a Great Place to Work Certified company, we prioritize a positive work culture fostering collaboration and growth, ensuring our employees feel valued and empowered. Our certification reflects our commitment to creating an environment where our employees rate their experience positively, highlighting our focus on trust, respect, and teamwork. Our expertise in modular indoor and outdoor flooring systems, structural ceilings, partitions and acoustics solutions enhances any space's efficiency, adaptability, and aesthetics by seamlessly blending form and function. With a portfolio of over 15,000 successful workplace transformations globally, we are driven by a passionate team of dynamic leaders committed to shared success. Unitile is poised to continue leading the way in innovation and sustainability. By focusing on user-centric design, we are creating solutions that not only meet but exceed the demands of tomorrow's spaces. We remain committed to pushing boundaries, driving progress, and shaping the future of the industry

Key Responsibilities:

• Be responsible for tasks within the Credit and Collection function, including, but not limited to, Collections, Billing, Order Processing, Reporting, and Query Resolution.
• Be responsible for collections and reconciliation of customer accounts analysis to determine past-due accounts and make collections via telephone, email and letter.
• Conducting a proactive follow-up on customer payments, ensuring payment is collected by due date and pre- empting issues that could lead to a delayed payment. Maintaining daily contact with customers to ensure that payment is received on or before the due date.
• Assist in resolving customer claims/issues and engaging with the correct internal departments, including Sales and Sales Operations to ensure timely resolution in any customer dispute, with a strong focus on providing excellent customer service.
• Participate in the Month End close, including completing reconciliations and other month end tasks, working closely with the Accounts department, to ensure a successful and timely closure.
• Maintain relevant and accurate customer master records.

Skills Required:

• Excellent Follow-up skills and Continue Client Visit for pan India
• Confidence in your ability
• Strong Microsoft Office knowledge must.
• Strong communication and people skills
• Ability to work in tight deadline pressure
• Ability to communicate clearly

Qualification and Experience:

• Any Graduate will be considered for this role

• 3 + years of experience in a similar role

Salary would be in line with the experience.

ITS MUCH MORE THAN WORK HERE AT UNITILE!