Level
L3
Communication
Good
Email
Good
Experience Range
4-6 Years
Required Skills Set
Qualification
Graduation, MCSA, O 365 certificate
Certification
Technical Question
Can you describe your experience with Office 365 administration? Which services and features have you worked with the most?
How do you manage and configure Exchange Online for an organization?
Can you explain the process for setting up and managing SharePoint Online sites?
What are some common issues you’ve encountered with OneDrive for Business, and how did you resolve them?
How do you handle user and license management in Office 365?
What is your experience with configuring and managing Office 365 security features, such as Multi-Factor Authentication (MFA) and Conditional Access policies?
How do you ensure compliance with data protection regulations (e.g., GDPR) using Office 365 tools?
Can you explain how to set up and manage Data Loss Prevention (DLP) policies in Office 365?
What steps do you take to monitor and respond to security incidents in Office 365?
How do you manage and secure mobile devices accessing Office 365 resources?
Describe a time when you had to troubleshoot and resolve a complex issue with Office 365. What was the problem, and how did you solve it?
How do you handle common email delivery issues in Exchange Online?
What is your approach to diagnosing and resolving performance issues in Office 365 applications?
Can you provide an example of how you’ve resolved a synchronization issue with Azure AD Connect?
How do you provide support to end-users experiencing problems with Office 365 applications?
How do you manage Office 365 Groups and Teams, including permissions and settings?
What is your experience with PowerShell for Office 365 administration? Can you provide an example of a script you’ve written or used?
How do you configure and manage Office 365 tenant settings and policies?
Can you explain the process for migrating mailboxes to Office 365 from an on-premises Exchange server?
What tools and methods do you use for monitoring and reporting on Office 365 usage and performance?
What is your approach to ensuring data backup and recovery in Office 365?
Can you explain how to use Office 365 eDiscovery and Content Search for data recovery?
How do you handle the recovery of deleted items in Exchange Online?
What are your best practices for SharePoint Online site and data recovery?
How do you integrate Office 365 with other third-party applications and services?
Can you describe a time when you used Microsoft Flow (Power Automate) to automate a business process in Office 365?
How do you handle single sign-on (SSO) integration with Office 365 and other systems?
A user reports they are not receiving emails from certain senders. How would you troubleshoot and resolve this issue?
You need to migrate a department’s shared files from an on-premises file server to SharePoint Online. What steps would you take?
An executive is unable to access their mailbox due to a licensing issue. How would you resolve this quickly?
Your organization needs to enforce data retention policies for legal compliance. How would you configure this in Office 365?
You are tasked with rolling out Teams to the entire organization. What is your approach to ensure a smooth deployment and adoption?
