Sr. Wellness & Resiliency Coach

Responsibilities:

• Under the guidance of the Manager/Sr Manager, supervises other coaches and is accountable for performance and goal completion of a specific group/campaign/shift
• Leads the team in the absence of the W&R Manager
• Initiates and leads specific programs, activities and projects assigned by the Manager or Director of Wellness and Resiliency
• Designs and facilitates more advanced (i.e., leadership, customized) wellness sessions, outreach programs and activities that support monthly programming
• Collaborates with other professionals, conducts research and utilizes critical thinking skills and knowledge to address client needs
• Proactively checks-in with teammates and invites them to individual coaching or group sessions in person, by phone, via email, or video platforms
• Provides individual and group coaching sessions using prescribed approach, and following the and
• Partners in the creation and implementation of individual action plans
• Evaluates data and checks in with clients at specific times to help them keep track of their achievement of their set goals
• Schedules and conducts regular and consistent individual and group coaching sessions and is assigned more complex coaching issues by the Manager
• Creates and organizes confidential client files including intake and session documentation
• Collaborates with other professionals and utilizes critical thinking skills and knowledge to address client needs
• Assesses for emergency/crisis needs and ensures safety planning with the clients and proper endorsement to mental health professionals
• Reports accurate and consistent data following designed processes and using prescribed tools
• Attends activities and completes all development programs and training sessions required by the department and the company
• Prepares monthly scorecards, business review deck and presents on business reviews for specific clients
• Prepares a quarterly event with other senior coaches for a coaches catch-up

Requirements:

• Graduate of a 4-year college course in Psychology, Social Work, or similar tracks*
• Minimum 3 years experience in coaching or counseling
• Minimum 1 year experience leading a team or a project
• Excellent interpersonal and leadership skills
• High level of discretion and confidentiality
• Outstanding communication skills, with emphasis on listening skills
• Above Average fluency in written and spoken English**
• A strong desire to help others
• Flexibility to work with shifting hours
• Proficient in office software applications

Preferred Qualifications:

• Certification in Life Coaching
• Licensed Psychologist, Guidance Counselor, or Psychometrician
• Masters Degree in Psychology, Social Work, or similar tracks
• Experience in and general knowledge of mental health care