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DXC Technology
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Sr Tech Analyst I -Tango2

Sr Tech Analyst I -Tango2

DXC Technology

8 - 10 years

3 - 6 Lacs

Chennai

Posted:1 month ago| Platform: GlassDoor logo

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Skills Required

analyze analysis configuration documentation troubleshooting support service development scaling drive automation monitoring compliance security risk audit mysql linux scripting recruitment payments recruiting networks

Work Mode

On-site

Job Type

Part Time

Job Description

Job Description: Resource must have 8 to 10 years of experience in the Switch Applications and 3-4 years of experience with TANGO. Oversee system health, configurations, and upgrades of Lusis Tango. Analyze high-impact incidents; lead root cause analysis and post-mortems. Maintain configuration baselines, documentation, and change control records. Coordinate with Lusis vendor for advanced troubleshooting and updates. Lead, mentor, and manage the team. Coordinate support shift rotations, incident response, and service delivery. Define and track KPIs/SLAs for system uptime, issue resolution, and support quality. Liaise with cross-functional teams: infrastructure, development, QA, and business stakeholders. Contribute to the Tango platform roadmap (capacity, scaling, modernization). Drive automation and monitoring improvements (e.g., self-healing, proactive alerting). Ensure compliance with internal security, risk, and audit requirements. Familiarity with databases (MySQL), log analysis, and transaction tracing. Expert in Linux, including scripting and process management. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .

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Sr Tech Analyst I -Tango2