Posted:3 weeks ago|
Platform:
Work from Office
Full Time
Title and Summary
Sr Product Manager Technical, Priceless PlatformSr Product Manager TechnicalOverview of Priceless Platform, MastercardAcquired into Mastercard after being a successful startup, we maintain our passion for innovation and customer success. If you have a Own It mentality, thrive in a fast-paced startup, and passionate about technology powered business growth, we want to hear from you.As a Sr Product Manager in the Priceless Platform team, you will be responsible for managing and improving capabilities in new and existing products and deliver them to both our consumer business and our B2B2C business. You will own feature delivery to customers and will have frequent client facing communications and touchpoints. You will collaborate with Engineers, UX designers, and internal stakeholders across multiple geos to define and manage product details and user journeys. You will decompose business and customer requirements into detailed features and functions, work with engineering on sprint deliveries. You will manage business needs, market opportunities, and technology trends, to drive the platform and product roadmap.This role is based in Pune, Mastercard office, and will report to the Director of Product Management in the US. ResponsibilitiesResponsibilitiesOwns and manages product documentation ensuring features description and associated documentation are clear and easily consumableElicits and decomposes business requirements into platform requirements and user stories and shares those user stories with engineering teamsCoordinates internal forums to collect and identify feature-level development opportunitiesPrioritizes the backlogDefines the acceptance criteria for user storiesRecommends trade-off decisions on platform product features/depth of features/backlog itemsEnables self-service support and/or works to reduce overheadMakes use of research, user studies, metrics and competitive analysis to understand the platform and business needs for a platform product and inform the backlogMay participate with the business in customer research to inform platform product feature needsCoordinates with interdependent teams on platform product requirementsKeeps close to the design of the user experienceContinuously monitors feature development at the feature level adjusting throughout implementation as neededReviews product demo against acceptance criteria for the feature setPrepares launches and monitors feature performances, adoption, and operational health for feature setsSupports and participates in post-launch demos and reviews and ensures feedback is reincorporated into the featureStays aligned with GTM plans for the feature setIdentifies issues that will keep the platform features from delivering on time and/or with the desired requirements and works with internal teams and customer service to identify, classify, and prioritize feature-level customer issuesExperienceExperience with technical product management and development teamsBackground or experience working with technology or software platformsExperience working directly with engineers to define and plan technical featuresExperience working across geosExperience working in a partner/client facing roleKnowledge of e-commerce systems, Payments space and API technologiesIdeally, have worked on AI powered featuresExperience working with Figma or other design tools would be beneficialFast learner on both the technical and business sideIs proactive and operates with a sense of urgency and 'can do' attitudeStrategic problem solver who can balance big picture strategy with detailed executionAbility to stay organized while handling competing prioritiesExtensive hands-on experience with developing technical roadmaps, story outlines, writing user stories, grooming product backlogs and coordinating/prioritizing conflicting requirements in a fast paced, constantly evolving environmentStrong analytical skills
Mastercard
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