Sr. Process Associate - Opportunity To Cash

Siemens

2 - 7 years

4 - 8 Lacs

mumbai

Posted:1 week ago| Platform:

Apply

Skills Required

process associate order processing erp sap b2b order management customer service customs logistics pega collection

Work Mode

Work from Office

Job Type

Full Time

Job Description

Youll make a difference by:

We are currently looking for Order Management/ Specialist to join our India/international order management / logistics Centre in one of our Divisions (B2B model).The successful candidate will be primarily responsible for customer order processing (products and systems), some logistics activities and taking part in shaping of a customer service model.
Processing orders in the system based on the input from customers and regional commercials.
SO creation and Amendments.
Creation of E-WAY bills.
Customer code creation and amendments in PEGA.
Credit enhancements in Mendix.
Creation of WBS and closure activities.
Creation of Proforma Invoice.
Creation of Billing & handling clarification of billing query.
Handling reporting with scope of activities for BA commericial.
Organization of deliveries and material flow within the company in line with relevant regulations.
Cooperation with suppliers, shipping companies and customs agencies.
Monitoring delivery timetables.
Controlling circulation of documents, verifying their correctness and monitoring shipping documents.
Actively proposing process optimizations.
Act as a stakeholder/Siemens representative when communicating with customer.
Managing returns and escalations.
Contacts with customers via email/phone.
Efficient training of team members including new joiners.
Supporting Logistics Specialists in exceptions handling process.
GS: End-to-end process from order till invoice/cash collection.

Your success is grounded in:

A university degree.
Around 2 years of experience in order processing, logistics, customer service.
Knowledge of ERP software (preferably SAP) and/or educational background in logistics.
Ability to work in a team.
Language preferably English & Hindi.
Work from office Nashik as per customer requirement.
Good communication and customer service skills.
Open-mindedness and constructive attitude to performed tasks.
Willingness to work for extended hours on weekdays/ weekends during month end / quarter end close.

More Jobs at Siemens

Process Expert - Opportunity to Cash

Bengaluru, Karnataka

Experience: Not specified

Salary: Not disclosed

Process Expert - Site Installation

Bengaluru, Karnataka

Experience: Not specified

Salary: Not disclosed

Process Expert - Testing and Commissioning

Bengaluru, Karnataka

Experience: Not specified

Salary: Not disclosed

Business Administration - Proj Exc Commercial

Bengaluru, Karnataka

Experience: Not specified

Salary: Not disclosed

EHS Country Head

Mumbai, Maharashtra, India

5 - 5 yrs

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.