Sr. Learning & Development Specialist

Job Summary:

The Sr. Learning & Development Specialist will be the face of the employee onboarding and training experience for OpenGov’s Pune office—bringing energy, clarity, and connection to every new hire and team member. This role is equal parts facilitator, culture champion, and enablement partner, responsible for delivering in-person onboarding experiences and localized training that set the tone for high performance.

As a key liaison to the global Talent Enablement & Strategy team, you’ll tailor onboarding and enablement content while ensuring alignment with our global standards. You’ll lead sessions, gather feedback, and evolve delivery strategies to meet the needs of a fast-scaling team. This role is perfect for someone who thrives in front of a room, understands the power of first impressions, and loves building learning environments that resonate deeply with your audience.

You will also partner with local leaders to influence adoption of onboarding best practices and resolve new or complex enablement challenges as the organization scales.

Responsibilities:

• Facilitate new hire onboarding sessions in the Pune office and serve as the main point of contact for new employees during their first 90 days.
• Deliver role-based enablement sessions in partnership with the Enablement Manager and department leads.
• Localize onboarding materials and delivery style for cultural and regional relevance while aligning with OpenGov’s global standards.
• Track onboarding and training feedback and identify improvements based on learner insights and engagement data.
• Support training logistics, communications, and LMS coordination for local onboarding and enablement sessions.
• Partner with the Onboarding Manager to enhance the in-person experience and onboarding resource hub.
• Identify and implement creative solutions to unique onboarding and enablement challenges that arise in a fast-scaling, cross-cultural environment.
• Influence local department leaders and stakeholders to adopt onboarding best practices and ensure consistency with global standards.

Requirements and Preferred Experience:

• Minimum of 4 years of experience in employee training, onboarding, or internal communications.
• Comfortable leading live onboarding and training sessions with high energy and clarity.
• Experience working with global teams and localizing content for cultural fit.
• Strong interpersonal and communication skills with a people-first mindset.
• Familiarity with LMS platforms and digital knowledge systems (e.g., WorkRamp, Guru, Confluence).
• Ability to work independently while closely collaborating with a global enablement team.
• Bachelor’s degree required; additional certifications in facilitation or instructional design a plus.