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Sr . Executive - Customer Support

Sr . Executive - Customer Support

Nist Global

2 - 4 years

4 - 6 Lacs

Chennai

Posted:1 week ago| Platform:

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Skills Required

Ticketing Time management Senior Executive Customer Support Executive Customer support Customer service

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role : Sr.Executive - Customer Support Employment Type : Full Time Technical Skills : Ability to handle difficult or irate customers with patience and professionalism Experience : 2 to 4 Years Mandatory : Fluency in Hindi, English and Tamil Candidate Profile: Email : deensha.ghouse@nistglobal.com Contact Person : Mr.Deensha Call : 7305020637 Responsibilities Proven experience in customer service or support roles. Ability to handle difficult or irate customers with patience and professionalism. Handling candidate grievances and queries. Problem-solving and critical-thinking abilities. Familiarity with customer support software or ticketing systems. Strong multitasking and time management skills. Timely reports. Good Communication: English and Hindi speaking mandatory. Quick Learner and Good Observation & listening skills. Achiever & Process oriented. Objection Handling & Negotiation. Telephone & Mail Etiquette. Adaptability & Sustainability. Experience with live chat or phone support platforms.

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Nist Global

www.nist-global.org

Information Technology

TechCity

500 Employees

3 Jobs

Key People

Jane Doe

Chief Executive Officer
John Smith

Chief Technology Officer

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Sr . Executive - Customer Support

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Sr . Executive - Customer Support

Experience & Salary

Skills Required

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