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Sr. Engagement Manager, Professional Services

Sr. Engagement Manager, Professional Services

Amazon

10 - 15 years

15 - 20 Lacs

gurugram

Posted:3 days ago| Platform:

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Skills Required

cloud computing web services field sales project management it consulting agile presales professional services sales training jira

Work Mode

Work from Office

Job Type

Full Time

Job Description

You will own, with customers, the delivery of business outcomes through managing matrixed teams, across multi-streams, using an agile mindset and framework. You will work within a matrixed team to plan, organize and lead all phases of a project lifecycle to ensure successful delivery. This includes understanding and validating customer outcomes, establishing and managing our engagement delivery as detailed via our Engagement Excellence tenets, lifecycle delivery framework and mechanisms. You are able to deal with the unexpected.
You will also provide where required: Advice Work as a strategic business partner to help customers achieve their business outcomes and help to drive innovation throughout the engagement lifecycle, looking ahead for possible issues, risks that need managing and with the hope of providing unexpected value. Training coaching customers, partners and internal teams on our agile delivery framework and continue to develop and iterate on the current methodology. Partnering Conduct partner enablement briefings and trainings to further scale adoption of the delivery framework. Collaborate Work with field sales, pre-sales, training and support teams to help partners and customers learn and use AWS services. Feedback Work with AWS engineering, support and business teams to convey partner and customer feedback and lessons learned to .

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Sr. Engagement Manager, Professional Services