About This Role Job Description Acts as on-site support for Air India in Flight Service organizations. Supporting Crew Management software solutions and gradually learn to support more CAE products such as Movement Manager. Responsible for analyzing, replicating, and resolving application issues at multiple layers (application, environment, database, networking) by using advanced technical diagnostics tools. Provides support to both, application front and back-end, as well as recommend best business practices to customers on the application usability and system maintenance. Acts as a liaison with multiple teams across the organization, including Development, Delivery, Product, and Account Teams, ensuring issues get the proper level of attention and prioritization for customer resolution on maintenance issues/service requests. May include remote On-Call work on a 24x7 basis for critical and high-priority issues in the future (additional On-Call allowance will be provided). Decisions and actions have an impact on the success of a team or department. May provide training to other colleagues and new hires in the future. Other potential engagements in other work areas within the company. Requirements Bachelor’s degree or above. An analytical and troubleshooting mindset is a requirement. Previous Customer Support experience (3-5 years) Windows/Unix(Solaris)/AWS usage familiarity is required. Knowledge and expertise in PL/SQL, RDBMS, UNIX shell script, and Windows operation systems are strongly desired. C++ and JAVA coding background is a plus. Excellent communication skills in English (oral and written). Must be organized, able to multi-task, and prioritize daily workload. Airline background is a plus. Position Type Regular CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted. Equal Opportunity Employer CAE is an equal opportunity employer committed to providing equal employment opportunities to all applicants and employees without regard to race, nationality, colour, religion, sex, gender indentity and expression, sexual orientation, disability, neurodiversity, veteran status, age, or other characteristics protected by local laws. If you don't see yourself fully reflected in every job requirement listed in the job posting, we still encourage you to reach out and apply. At CAE, everyone is welcome to contribute to our success. Applicants needing reasonable accommodations should contact their recruiter at any point in the recruitment process. If you need assistance to submit your application because of incompatible assistive technology or a disability, please contact us at CAECarrieres-Careers@cae.com

À propos de ce poste Job Description Acts as on-site support for Air India in Flight Service organizations. Supporting Crew Management software solutions and gradually learn to support more CAE products such as Movement Manager. Responsible for analyzing, replicating, and resolving application issues at multiple layers (application, environment, database, networking) by using advanced technical diagnostics tools. Provides support to both, application front and back-end, as well as recommend best business practices to customers on the application usability and system maintenance. Acts as a liaison with multiple teams across the organization, including Development, Delivery, Product, and Account Teams, ensuring issues get the proper level of attention and prioritization for customer resolution on maintenance issues/service requests. May include remote On-Call work on a 24x7 basis for critical and high-priority issues in the future (additional On-Call allowance will be provided). Decisions and actions have an impact on the success of a team or department. May provide training to other colleagues and new hires in the future. Other potential engagements in other work areas within the company. Requirements Bachelor’s degree or above. An analytical and troubleshooting mindset is a requirement. Previous Customer Support experience (3-5 years) Windows/Unix(Solaris)/AWS usage familiarity is required. Knowledge and expertise in PL/SQL, RDBMS, UNIX shell script, and Windows operation systems are strongly desired. C++ and JAVA coding background is a plus. Excellent communication skills in English (oral and written). Must be organized, able to multi-task, and prioritize daily workload. Airline background is a plus. Type d'emploi Régulier CAE remercie tous les candidats de leur intérêt. Toutefois, nous communiquerons uniquement avec les candidats dont l'expérience et la formation correspondent aux exigences du poste. Employeur offrant l’égalité des chances CAE est un employeur souscrivant au principe de l’égalité des chances pour garantir l’égalité des chances à tous les candidats, sans distinction de race, de nationalité, de couleur de peau, de religion, de sexe, d’identité et d’expression de genre, d’orientation sexuelle, de handicap, de neurodiversité, de statut d’ancien combattant, d’âge ou d’autres caractéristiques protégées par les lois locales. Si vous ne vous reconnaissez pas dans toutes les exigences énumérées dans l’offre d’emploi, nous vous encourageons néanmoins à prendre contact avec nous et à poser votre candidature. À CAE, tout le monde est invité à contribuer à notre succès. Si des aménagements raisonnables sont nécessaires pour participer au processus de candidature ou d’entretien, veuillez nous contacter à l’adresse suivante : CAECarrieres-Careers@cae.com .

About This Role No. of positions : 4 (B1/B3 – 3 & B2 – 1) Desired Qualification & Skills : AME license DA 40 / DA 42 Endorsement Good Communication skills in English (verbal & written) Ability to multi-task Computer knowledge preferred Work Experience : 5-6 years of relevant AME experience in Maintenance/Engineering dept. (FTO experience preferred). SUMMARY OF THE JOB AME is responsible to keep the Aircraft in an airworthy condition before release. Regular Maintenance, Scheduled Maintenance and snag rectification. ESSENTIAL DUTIES AND RESPONSIBILITIES : To carry out the maintenance work as per the call out issued by the CAMO dept. To issue CRS after carrying out any maintenance of the aircraft. To carry out the snag rectification for observed and reported snags. To carry out compliance of SB. AD, SI etc. To give work guidelines to supporting staff. To supervise task performed by aircraft maintenance technicians. To train the technicians for carrying out maintenance schedules. To provide requisition/place order to the store dept for procuring the spares as needed. And monitoring of alert list provided by CAMO Dept. To verify the spares that are issued to the aircraft while carrying out maintenance. Any other duties as may be assigned. KEY PROCESSES Aircraft maintenance Manuals Service Bulletins Airworthiness Directives Service Letter Modifications RMS and Time Management Employment status : Fixed-Term Contractual / Regular The working hours will be in shifts as per operational requirements. Position Type Regular CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted. Equal Opportunity Employer CAE is an equal opportunity employer committed to providing equal employment opportunities to all applicants and employees without regard to race, nationality, colour, religion, sex, gender indentity and expression, sexual orientation, disability, neurodiversity, veteran status, age, or other characteristics protected by local laws. If you don't see yourself fully reflected in every job requirement listed in the job posting, we still encourage you to reach out and apply. At CAE, everyone is welcome to contribute to our success. Applicants needing reasonable accommodations should contact their recruiter at any point in the recruitment process. If you need assistance to submit your application because of incompatible assistive technology or a disability, please contact us at CAECarrieres-Careers@cae.com