Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home
>
Jobs in mumbai
>
CAE Inc.
>
Executive - Customer Service

Executive - Customer Service

CAE Inc.

1 - 2 years

0 Lacs

mumbai maharashtra

Posted:1 day ago| Platform: SimplyHired logo

Apply

Skills Required

customer service 12th pass bachelor's degree communication skills

Work Mode

On-site

Job Type

Full Time

Job Description

About This Role

Total no of positions - 4

Position Type - Contingent / Contract

Timing: (Rotational shift 6 days working)

Job Description

They must possess a professional attitude towards customers.
The representative should also demonstrate a positive attitude while handling customers.
They should also communicate well with customers through numerous communication channels.
Coordinate with Vendors for managing transport, pilot lounge, stationery, goods inward and outward.
The employee must also identify causes that led to customer complaints and then resolve them with possible solutions.
They should also have in-depth knowledge about business based on which they can manage customer complaints.
The staff must also record customer feedback for process improvement as per company process.
Communicate and coordinate effectively with internal departments
Maintain customer database as per company process
Follow company process accurately and efficiently Skill Set required
Candidates must hold a general education degree or a basic high school diploma.
The candidate should always be calm and patient with customers.
Candidates must have basic skills in computers.
Candidates with relevant experience in customer service are a preference.
High level of professionalism (you are one of the faces of the company!)
Ability to handle stress
Excellent verbal and communication skills
Organized and Multi-tasking
Ability to learn other software systems relatively easily
Good writing skills (email etiquette)
Team player
Empathy
Confidentiality

Qualification:

Graduate degree of any management branches with 1-2 years

experience in front end desk executive is preferred.

Position Type

Regular

CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.

Equal Opportunity Employer

CAE is an equal opportunity employer committed to providing equal employment opportunities to all applicants and employees without regard to race, nationality, colour, religion, sex, gender indentity and expression, sexual orientation, disability, neurodiversity, veteran status, age, or other characteristics protected by local laws.

If you don't see yourself fully reflected in every job requirement listed in the job posting, we still encourage you to reach out and apply. At CAE, everyone is welcome to contribute to our success. Applicants needing reasonable accommodations should contact their recruiter at any point in the recruitment process. If you need assistance to submit your application because of incompatible assistive technology or a disability, please contact us at

[email protected]

More Jobs at CAE Inc.

Senior Product Specialist

Delhi

3.0 - 3.0 yrs

Salary: Not disclosed

Senior Product Specialist

Delhi

3.0 - 3.0 yrs

Salary: Not disclosed

Aircraft Maintenance Engineer (B1/B3, B2)

Gondia

5.0 - 6.0 yrs

Salary: Not disclosed

Asst. Flight Safety Officer

gondia, maharashtra

1.0 - 5.0 yrs

Salary: Not disclosed

Simulator Technician IV

mumbai, maharashtra

3.0 - 3.0 yrs

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

CAE Inc.

Login to

Please Verify Your Phone or Email

Confirm Action

Executive - Customer Service