Job
Description
We are looking forward to hire Workday Functional Professionals in the following areas : Experience 4-8 Years of Experience in Workday About the Role: We are seeking two experienced HCM Functional Consultants to provide Tier 2 support for our Human Capital Management (HCM) system. The consultants will collaboratively cover modules such as Core HCM, Advanced Compensation, Recruitment, Talent Management, Absence Management, and Reporting . While each consultant doesnt need expertise in all modules, together they should comprehensively cover these areas. The role involves managing tickets, engaging with local property HR teams, resolving system issues, implementing enhancements, and ensuring optimal HCM system performance. Strong expertise in one or more of the following HCM modules: Core HCM Advanced Compensation Recruitment Talent Management Absence Management Reporting & Analytics Proven experience providing Tier 2 (or higher) support for HCM systems. Excellent problem-solving and analytical skills. Strong communication skills with the ability to collaborate effectively with HR and technical teams. Experience in system enhancement and process optimization. Ability to manage multiple priorities in a fast-paced environment. Preferred Qualifications: Prior experience in property management or hospitality industry HR systems is a plus. Knowledge of integration points between different workday functional modules. Familiarity with ticketing systems (e. g. , ServiceNow, JIRA) for issue tracking and resolution. Key Responsibilities: Tier 2 Support: Manage and resolve tickets raised by local property HR teams. Stakeholder Engagement: Conduct regular calls with property HR to clarify questions, provide guidance, and ensure user satisfaction. System Enhancements: Identify opportunities for system improvements and implement enhancements. Collaboration: Work closely with HR, IT, and cross-functional teams to ensure seamless integration and optimal system performance. Issue Resolution: Diagnose and troubleshoot complex system issues related to Core HCM, Advanced Compensation, Recruitment, Talent, Absence, and Reporting. Documentation: Maintain accurate documentation of system processes, enhancements, and support activities. Certifications Good To Have Our Hyperlearning workplace is grounded upon four principles Flexible work arrangements, Free spirit, and emotional positivity Agile self-determination, trust, transparency, and open collaboration All Support needed for the realization of business goals, Stable employment with a great atmosphere and ethical corporate culture
