Sr. Associate Data Management

• As a Senior Associate, Data Management within Amgens Marketing Data Hub (MDH), you will play an important role in enabling data-driven decision-making for our Commercial organization
• You will contribute to the execution of data-enabling features, support data platform operations, and ensure seamless collaboration across global and cross-functional teams
• Your work will help develop and sustain connected data products that generate actionable insights into prescriber and patient behavior

Key Responsibilities

1. Execute Data-Enabling Features within Product Teams

• Support the execution and deployment of features within Commercial Data Platform Product teams, following established governance processes and SOPs
• Participate in all stages of the SDLC including requirements gathering, design, testing, documentation, and deployment in partnership with Technology and business stakeholders
• Collaborate with global teams to review business requests, assist in designing solutions, and estimate effort for backlog items
• Ensure adherence to governance and testing standards, including User Acceptance Testing (UAT) and documentation traceability
• Work with a variety of marketing and commercial data sources (e.g., marketing campaign data, HCP/Patient activity, IQVIA data, CRM systems)
• Contribute to the development of connected data products that support insights into prescriber and patient engagement and targeting strategies
• Support platform monitoring activities by identifying anomalies, documenting issues, and assisting in remediation efforts
• Partner with peers across Data Management pillars (MDM, Platforms, Patient Data, Governance) to ensure alignment on data strategies and delivery
• Identify opportunities to improve operational efficiency and recommend process enhancements

2. Support Work Transition and Insourcing

• Assist in the transition of operational data management work to the Amgen India Innovation Center, ensuring smooth knowledge transfer and minimal business disruption
• Contribute to the insourcing of Data Management Operations from external vendors through documentation, coordination, and process standardization
• Maintain and enhance knowledge repositories to enable consistent and efficient global operations

3. Collaborate Across Teams and Functions

• Work closely with Commercial Data Strategy, Data Management, and Technology teams to support execution of key initiatives
• Collaborate across time zones to ensure deliverables meet platform governance and enterprise standards
• Act as a bridge between AIIC and global teams, ensuring alignment on processes, priorities, and success measures

Basic Qualifications

• Any degree and 59 years of data management or pharmaceutical data experience
• Experience working in global, cross-time-zone teams
• Strong collaboration, communication, and stakeholder engagement skills
• Excellent written and spoken English

Functional Skills

Must-Have

• Experience contributing to high-performing data management or platform teams
• Understanding of Data Platform Operations within Agile Product environments
• Exposure to pharma marketing datasets (social, search, NPP, Google Analytics, HCP/Patient activity, campaign data); familiarity with SFMC or Datorama is a plus
• Foundational understanding of data architecture, modeling, and profiling
• Hands-on experience with AWS, Databricks, and scripting tools (SQL, Python, R)
• Strong analytical, problem-solving, and troubleshooting skills
• Ability to quickly grasp new data concepts and end-to-end commercial data flows
• Eagerness to learn emerging technologies and best practices in data management and analytics

Good-to-Have

• Familiarity with syndicated commercial datasets and use cases
• Experience working in multinational teams
• Understanding of data compliance, privacy, and regulatory considerations
• Awareness of Scaled Agile Framework (SAFe) methodologies

Soft Skills

• Excellent teamwork and collaboration skills
• Strong analytical thinking and attention to detail
• Adaptability and resilience in a fast-paced environment
• Effective verbal and written communication, with the ability to convey complex information clearly