Sr. Account Manager Digital

As a Senior Account Manager at SRV Media, you will oversee a talented team of Account Managers

and Account Executives, focusing on achieving client satisfaction and retention through effective

strategic account management and outstanding service delivery. Your responsibilities will include

managing projects, streamlining processes, and crafting detailed project strategies and roadmaps.

You will play a key role in strengthening client relationships, optimizing account operations, and

driving the overall growth and success of SRV Media.

Key Responsibilities :

Client Relationship Management:

campaign progress.

Comprehensive Brief Documentation and Task Management:

validate briefs with clients, following standardized formats and procedures, and distribute

them to internal teams via email and Kick-off meetings.

Project Planning, Execution, and Successful Delivery:

guarantee the successful completion of client projects, achieving all established objectives

and KPIs.

Account Growth and Upscaling:

accounts and enhance revenue streams.

Client Reporting:

agreed-upon formats and deadlines

Skills :

● Proficiency in SEO, SEM, PPC, social media, content marketing, and analytics tools.

● Demonstrates strong mentoring abilities, supporting new team members with effective

conflict resolution and decision-making skills.● Exceptional skills in building and maintaining client relationships, managing expectations, and

ensuring client retention.

● Ability to develop and implement strategic plans, drive innovation, and achieve business

objectives.

● Strong data analysis, problem-solving, time management, and attention to detail.

● Excellent verbal and written communication, and presentation skills