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ATT Communication Services
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Specialist Sales Support

Specialist Sales Support

ATT Communication Services

7 - 12 years

9 - 14 Lacs

gurugram

Posted:2 days ago| Platform:

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Skills Required

telecom revenue assurance process improvement billing account management order processing monitoring crm customer interaction salesforce

Work Mode

Work from Office

Job Type

Full Time

Job Description

Sales Specialist Revenue Assurance Team

Role Overview

The Sales Specialist for the Revenue Assurance Team is responsible for optimizing revenue streams by supporting sales processes, monitoring account activities, and ensuring compliance with revenue assurance policies. This individual will collaborate with cross-functional teams to identify revenue risks, improve sales data accuracy, and drive initiatives that maximize profitability.

Key Responsibilities

Sales Support:
Work closely with the sales team to ensure seamless order processing, contract validation, and accurate billing information.
Revenue Tracking:
Monitor and analyze sales transactions to identify discrepancies or potential revenue leakage.
Account Management:
Assist with account reviews to ensure all services are billed and collected appropriately.
Process Improvement:
Recommend and help implement improvements in sales and billing processes to reduce errors and enhance revenue capture.
Reporting:
Prepare regular reports on sales performance, revenue trends, and assurance metrics.
Collaboration:
Liaise with sales, finance, and operations teams to resolve issues related to billing, collections, or contract compliance.
Compliance:
Ensure adherence to internal policies and external regulations regarding revenue assurance and customer contracts.
Customer Interaction:
Address customer inquiries related to invoices, charges, and account status, ensuring a positive client experience.

Qualifications

Bachelor s degree in Business Administration, Finance, Sales, or related field (preferred)
7+ years of experience in sales support, revenue assurance, or a similar role
Strong analytical skills and attention to detail
Excellent communication and interpersonal abilities
Proficiency in MS Office Suite and sales/CRM platforms (e.g., Salesforce)
Ability to work collaboratively in a fast-paced environment

Desired Skills

Knowledge of telecom services and billing processes (a plus)
Experience with revenue assurance tools and methodologies
Problem-solving mindset with a focus on process optimization
Ability to manage multiple priorities and deadlines

Reporting Line

Reports to: Revenue Assurance Manager or Team Lead

Summary:
The Sales Specialist in the Revenue Assurance Team plays a vital role in safeguarding company revenues, supporting the sales cycle, and ensuring accuracy in billing and collections. This position is ideal for a detail-oriented professional with strong sales and analytical skills.

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Specialist Sales Support