Specialist - Partner Enablement

Key Responsibilities

• Partner Collaboration:

  Work closely with Freshworks certified partners to identify, qualify, and close SMB new business opportunities.

• Pipeline Management:

  Own and manage a partner-led pipeline, ensuring healthy coverage, accurate forecasting, and consistent follow-up.

• Enablement:

  Support and enable partners by providing sales collateral, and insights into successful sales strategies for SMB customers.

• Co-Selling:

  Join partner calls, demos, and meetings to assist in closing deals or advancing opportunities.

• Lead Conversion:

  Follow up on leads generated via partners and collaborate to convert them into paying customers.

• CRM & Reporting:

  Maintain up-to-date records in the CRM system (eg, Salesforce) and share regular updates on partner performance and pipeline status.

• Quota Attainment:

  Meet or exceed monthly and quarterly new business revenue targets via partner-driven sales.

• 2 4 years of inside sales or channel sales experience, preferably in SaaS or tech.
• Proven experience selling into the

  SMB segment

  .
• Strong understanding of partner/channel sales models.
• Excellent communication, presentation, and relationship-building skills.
• Experience using CRM systems
• A proactive, self-starter mindset with strong organizational skills.
• Team player who can collaborate across sales, marketing, and partner teams.