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MetLife
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Specialist

Specialist

MetLife

2 - 4 years

0 Lacs

noida

Posted:Just now| Platform: GlassDoor logo

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Skills Required

schedule report content support management training coordination documentation deployment learning updating development storyline communication word excel certifications annuities

Work Mode

On-site

Job Type

Full Time

Job Description

City/Cities

Noida

Country

India

Working Schedule

Full-Time

Work Arrangement

Hybrid

Relocation Assistance Available

Posted Date

26-Nov-2025

Job ID

13713

Description and Requirements

Job Responsibilities

Ensure that the assigned targets are met in accordance with SLAs and Internal standards
Ensure to maintain the accuracy and turnaround time or as per defined metric targets & Standards
Share Report out or work progress with the required stakeholders
Take the project (SOP) from its original concept through final implementation
Ensuring completion of tasks agreed on daily or weekly or monthly basis
Responsible for creating engaging and interactive eLearning content for process modules
Collaborates with process SMEs/Specialists to develop course content
Support Content Management, Training team and SME (Subject Matter Expert) in coordination of the project
Interact with Business Partners (call/email) as required to discuss any findings/observations or for further Instructions or suggestions
Should be able to create the storyboard & content outline
Analyzes, updates, and refines existing online content
Maintain project documentation and course folders
Support the deployment of learning programs including uploading and updating courseware and curricular, training assignments, learner notification text and rules in LMS.

Knowledge, Skills and Abilities

Education

Graduate from any stream

Experience

2-4 years’ experience in e-learning development & instructional designing

Knowledge and skills (general and technical)

Knowledge about US Insurance industry
Utilize tools like [Articulate Storyline 360] to build eLearning courses
Knowledge of instructional theory, including assessment
Work in a fast-paced, constantly changing environment
Proficiency with learning management systems (LMS)
The ideal candidate should have excellent communication skills (written and verbal) and have experience in using Microsoft Word and Excel & PowerPoint.
Strong attention to detail, time management, and the ability to work independently
Ability to work with others internally and develop/maintain strong working relationships
Has a good team spirit and positive attitude.
They should be able to work independently and in a team atmosphere. They should also have basic knowledge of supported business functions, processes/procedures, systems, etc.

Other Requirements (licenses, certifications, specialized training – if required)

Not applicable

About MetLife

Recognized on Fortune magazine's list of the "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.

Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!

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