Specialist - HR Program Co-ordinator

Jones Lang LaSalle Property Consultants (India) Pv t. Ltd.

2 - 5 years

3 - 7 Lacs

gurugram

Posted:13 hours ago| Platform:

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Skills Required

data management data validation customer service presentation skills ms office suite digital marketing erp project management workday management skills program management training case management program coordination social media marketing

Work Mode

Work from Office

Job Type

Full Time

Job Description

About the Role

We are seeking an experienced HR Operations Specialist or HR Program Co-Ordinator to plan, consolidate and manage comprehensive learning initiatives and programs across our organization. This role will be responsible to provide support to key L&D lifecycle events, especially employee learning/training journey.

What this job involves:

Submit requests for learning programs, e-learnings, and learning journeys in Workday. Monitor completion status, validating learning data accuracy, and resolving discrepancies
Support onboarding initiatives by tracking employee and manager progress, creating weekly reports to monitor new joiner training requirements, collecting feedback about new hire orientation through surveys and focus groups and evaluating program effectiveness.
Generate comprehensive training metrics reports including completion rates, participant satisfaction, and return on investment (ROI) through data extraction, analysis, and visualization to demonstrate business impact and support data-driven decision making.
Track professional qualifications to add sponsorship/apprenticeship applications to employee files, maintaining a tracker and identifying available apprenticeships for desired/needed professional growth.
Coordinate learning programs including calendar management, managing learning records, tracking progress, facilitating communications between stakeholders, collecting feedback and for participants.
Provide technical and logistical support for all learning delivery formats including setting up virtual meeting environments (Teams/Webex), coordinating room bookings and materials for in-person sessions, creating, and distributing invitations, tracking attendance, and managing post-session communications.
Support mentoring program administration through matching mentors and mentees, sending communications, tracking relationship progress, and collecting feedback for program improvement.
Support maintenance of competency catalogues and respond to requests for data.
Distribute marketing communications across multiple channels to build awareness of L&D offerings.

Key Skills:

Program management skills or know-how, with experience delivering programs across a matrixed and global environment.
Good analytical and problem-solving skills.
Ability to work collaboratively and build relationships with stakeholders across different levels of the organization.
Excellent communication and presentation skills, with the ability to effectively convey complex information to diverse audiences.
Strong data management and validation skills
Understanding of Learning and Development practices and procedures
Knowledge of MS Office Suite skills (Word, Excel, Outlook)
Previous experience in a Workday Learning environment preferred or similar HR ERP can be an added advantage
Knowledge of Case Management tool an added advantage
Bachelors degree in human resources or related field
6-8 years of experience in Learning and Development spectrum or project managing client initiatives and programs at various levels

Sound like you In this role, your required to be:

Attention to detail and ability to work towards tight deadlines
Highly Organized and Self-motivated
Ability to work in a fast-paced environment with constant deadlines
Good Customer service skills using efficient processes
Proactive in achieving results and seeking improvements
Strong teamwork interaction and orientation
Result oriented and Proactive in achieving results

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