Specialist - Career Consulting Delivery

We are seeking a talented individual to join our Employee Research team (Career) team at Mercer. This role will be based in Gurugram. This is a hybrid role that has a requirement of working at least three days a week in the office

Specialist - Career Consulting Delivery (C1)

What can you expect?

Mercer’s Employee Engagement team provides end-to-end diagnostic services to assess employee engagement, human-capital-program effectiveness, and key drivers of human capital outcomes. Our unique “say/do” approach links HRIS data directly to employee survey results to assess the relationship between what employees say against what they do in such areas as salary/performance history and employee engagement or productivity.

In this role:

• You’ll have the opportunity to collaborate with one of the On-Line Mercer’s Teams responsible for designing and delivering of Employee Engagement surveys
• This role combines project and stakeholders’ management, analytical and research skills

We will count on you for:

• Ownership of complete lifecycle of small scale engagement surveys
• Managing multiple client projects / stages and processes at same time
• Ability to eventually work independently on projects
• Cooperating with internal stakeholders and external clients globally to deliver high-quality employee engagement products
• Creating and testing online questionnaires on multiple survey tools
• Coordinating distribution of surveys (setting up invitation emails, reminder and making sure that system is set-up correctly)
• Conduct quality checks to ensure correctness of data
• Helping with the preparation of detailed presentations basis survey results

Note: Applicants should be flexible working in shifts

What you need to have:

• Minimum 3 years’ experience overall
• Good communication skills – verbal and written
• Hands-on expertise in MS-Excel (H-lookup, V-lookup, Index, Matches, Count, Functions, Pivot-tables, Concatenate, Shortcuts)
• Good time management skills (ability to prioritize tasks)
• Good analytical / problem solving skills and attention to detail

Education:

• Graduate (any stream)

What makes you stand out?

• Experience in preparing and conducting surveys
• Experience in employee engagement experience
• Domestic/Foreign languages knowledge
• Knowledge of Qualtrics or any other survey related tool
• Knowledge on platforms like Qlik, Sawtooth
• Ability to program on R & Python
• Advanced MS-Excel knowledge
• Experience in data analysis in large / complex datasets (>50k records)

Experience in project management or working in projectile environment

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer’s more than 20,000 employees are based in 43 countries and the firm operates in over 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people, with more than 85,000 colleagues and annual revenue of over $23 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit mercer.com. Follow Mercer on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.