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SPE-Product info & MDM

0 years

0 Lacs

Hyderabad Telangana India

Posted:19 hours ago| Platform: Linkedin logo

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Skills Required

mdm data management service analytics model consistency analyze strategies inventory support report drive planning audits integrity compliance adaptability communication technology

Work Mode

On-site

Job Type

Full Time

Job Description

Job Summary Join our team as a Specialist in Product Information and Master Data Management where you will leverage your expertise in customer service management and supply chain analytics within the retail sector. With a hybrid work model and rotational shifts you will play a crucial role in optimizing order management processes ensuring seamless customer experiences and contributing to our companys success. Responsibilities Manage and maintain product information and master data to ensure accuracy and consistency across all platforms. Collaborate with cross-functional teams to streamline order management processes and enhance customer service delivery. Analyze supply chain data to identify trends and opportunities for process improvement in the retail sector. Develop and implement strategies to optimize inventory management and reduce operational costs. Provide support to the customer service team by addressing complex inquiries and resolving issues efficiently. Monitor and report on key performance indicators to drive continuous improvement in service quality. Utilize data analytics tools to generate insights that inform decision-making and strategic planning. Coordinate with stakeholders to ensure alignment on product information and data management initiatives. Conduct regular audits of master data to maintain data integrity and compliance with industry standards. Lead efforts to enhance the customer experience by implementing best practices in service management. Support the implementation of new technologies and systems to improve data management capabilities. Train and mentor team members on data management processes and tools to build organizational capability. Ensure compliance with company policies and regulatory requirements in all data management activities. Qualifications Possess a strong background in customer service management and supply chain analytics within the retail industry. Demonstrate proficiency in order management processes and data analytics tools. Exhibit excellent problem-solving skills and the ability to work collaboratively with cross-functional teams. Have a keen attention to detail and a commitment to maintaining data accuracy and integrity. Show adaptability to rotational shifts and a hybrid work model. Display effective communication skills to engage with stakeholders and team members. Hold a degree in a relevant field such as business administration supply chain management or information technology. Show more Show less

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Cognizant
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www.cognizant.com

IT Services and IT Consulting

Teaneck New Jersey

10001 Employees

2577 Jobs

    Key People

  • Brian Humphries

    CEO

  • Gina Schaefer

    CFO

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