Get alerts for new jobs matching your selected skills, preferred locations, and experience range.
1.0 - 4.0 years
2 - 3 Lacs
Anantapur
Work from Office
Were hiring a Spanish Telesales Executive! Make outbound calls, sell products, hit targets, and support Spanish-speaking clients. Must be fluent in Spanish with strong communication skills. Sales experience preferred. Apply now!
Posted 2 weeks ago
3.0 - 7.0 years
15 - 20 Lacs
Bengaluru
Work from Office
The mission of Amazon Global Security Operations Centre (GSOC) is to mitigate security and operational risks to our associates, physical assets, and brand. GSOC supports Amazon Worldwide Stores by providing 24/7 services including alarm monitoring and response, incident triage, and crisis management. Amazon is hiring an Escalation Specialist at GSOC- India office. The Escalation Specialist will work directly with customers, law enforcement, delivery associates, and operations to navigate and triage security and operational risks, while providing critical incident and workplace violence triage, coordination, and facilitation. Provide support to delivery associates on-road, and customers receiving shipments or services from Amazon, by researching and troubleshooting with internal tools. Triage and prioritize incoming incidents and collaborate with crisis management leadership. Transfer lower severity calls, which can be a significant percentage of total call volume, to appropriate partner including Customer Service and Shipping/Delivery Manage phone communications and facilitate the flow of information between various internal and external customers (Delivery Associates/Delivery Service Providers/Operations Managers/Customer Service Associates/Amazon Customers). Write clear and concise reports in a timely manner which in turn will be escalated to senior leadership and stakeholders. A day in the life judgment, and be gifted at learning new technology. Demonstrating ownership, customer obsession, and concise oral and writing skills are crucial requirements for this role. Shift work will be required, potentially to include nights, weekends and public holidays. Must be willing to support any schedule during our DAY, NIGHT, or MIXED hours shifts. We operate 24x7 -365 Days. - - Conversational level fluency in Spanish and English - - Effective computer skills as needed for work (e.g., Data Entry, MS Office Suite and programs to include Word, Excel, and Outlook) including the ability to type a minimum of 35 words per minute with high accuracy - - Ability to use multiple software applications simultaneously with demonstrated knowledge of working over internet and successfully navigating websites - - Demonstrates effective, clear and professional written and oral communication and attention to detail - - Demonstrates effective composure, empathy, and a positive, professional attitude - - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - 3+ months of customer service experience, to include answering multiple phone lines and ticket related communication in a Command Center work environment - Bachelor s degree - Preferably in Criminal Justice, Political Science, Crisis Management or Business Administration - Experience in resolving conflicts, providing crisis management triage, and setting appropriate expectations with customers - Experience working in fast paced environments, and managing workload even during times of stress, or escalated activity - Intermediate fluency in one or more of the following languages Hindi, Telugu, Italian, German, French
Posted 2 weeks ago
1.0 - 3.0 years
1 - 2 Lacs
Bengaluru
Work from Office
About the Role: As a Bilingual Customer Experience Associate at Ethos you will be responsible for delivering an exceptional experience to both new and existing Spanish/English speaking customer/ insurance agents who refer business to Ethos. To succeed in this role, you should have a relentless focus on the customer, strong attention to detail and problem solving skills, and exceptional communication skills. Ethos is looking for a Customer Support Associate who thrives on helping customers and solving problems as well as working in a dynamic environment.Creating a positive customer experience is of the utmost importance to Ethos and will continue to determine our success in the life insurance industry. This is a remote working role. Working exclusively US hours - 8 AM - 6 PM Central Time (CDT) Candidate must be fluent in Spanish & English language both verbal and written Mandatory - Required minimum or equivalent to B2 certificate in Spanish language. Mandatory - Required minimum or equivalent to C1 certificate in English language. Duties and Responsibilities: Ensure accuracy in information being communicated to agents, especially when it comes to policy status and the agent s compensation Become efficient in systems dealing with both consumer policy information as well as partner agent systems Able to understand and communicate complex agent payments and contract details. Provide excellent service via email, live chat, SMS, and phone, and providing answers to incoming inquiries both in Spanish & English relating the partner insurance agent and their business Develop strong understanding and knowledge of Ethos products and processes in order to support customers/agents and act as a resource for partnership account managers Identify customer/agent needs and process requests efficiently and effectively within defined service levels Build rapport and gain the respect of agents through clear and transparent communication Meet individual and customer support team goals and objectives Identify opportunities for process improvements for assigned functions, collaborating with management to implement agreed upon solutions Skills & Experience: 1- 3 years Bilingual experience in customer support , customer success, operations, or related role Experience in life insurance or related industry a plus, but not required Very detail oriented, especially while working with agent compensation and contract details Bachelor s degree preferred Proficiency working with Salesforce or equivalent support/help desk software preferred, but not required Strong intellectual curiosity and drive to solve problems Excellent time management , highly organised and prioritization necessary to balance all responsibilities Possess grit and can adapt to changes quickly Adaptable to change and ability to change tasks quickly with maintaining attention to detail Excellent phone presence handling Spanish & English calls , screen navigation and written communications skills. #LI-AK1 #LI-Onsite Don t meet every single requirement? If you re excited about this role but your past experience doesn t align perfectly with every qualification in the job description, we encourage you to apply anyway. At Ethos we are dedicated to building a diverse, inclusive and authentic workplace.
Posted 2 weeks ago
0.0 - 4.0 years
3 - 8 Lacs
Bengaluru
Work from Office
Roles and Responsibilities: •In this role you are required to solve routine problems, largely through precedent and referral to general guidelines • Your expected interactions are within your own team and direct supervisor • You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments • The decisions that you make would impact your own work • You will be an individual contributor as a part of a team, with a predetermined, focused scope of work • Please note that this role may require you to work in rotational shifts
Posted 2 weeks ago
2.0 years
0 - 0 Lacs
Ramnagar Coimbatore, Coimbatore, Tamil Nadu
On-site
ob Title: International Sales Executive (French/Spanish Speaking) Location: Coimbatore Job Type: Full-Time Experience Required: 2-5 years in International Sales or Business Development Job Summary: We are seeking a dynamic and goal-oriented International Sales Executive to drive our sales operations in international markets. The ideal candidate must be fluent in French or Spanish and have a proven track record in B2B/B2C international sales. This role requires strong communication skills, cultural awareness, and a passion for building client relationships across borders. Key Responsibilities: Manage and grow sales in assigned international territories (Europe, LATAM, etc.) Identify and approach new clients through cold calling, email campaigns, and networking Maintain strong relationships with existing clients to ensure repeat business and customer satisfaction Conduct market research to identify potential growth opportunities Prepare and deliver tailored sales presentations and proposals Negotiate contracts, pricing, and terms of sale Collaborate with internal teams (Marketing, Logistics, Finance) to ensure seamless client onboarding and order fulfilment Provide regular sales reports, forecasts, and market feedback to the leadership team Requirements: Fluent in either French or Spanish (spoken) – must-have Bachelor's degree in Business, Marketing, or a related field 2-5 years of experience in international sales or export processes Excellent communication, negotiation, and interpersonal skills Proficient in CRM software and MS Office tools What We Offer: Competitive base salary + performance-based incentives A dynamic, multicultural work environment Career growth. Job Type: Full-time Pay: ₹40,000.00 - ₹50,000.00 per month Benefits: Provident Fund Compensation Package: Performance bonus Schedule: Day shift Evening shift Monday to Friday Morning shift Work Location: In person
Posted 2 weeks ago
2.0 - 4.0 years
4 - 8 Lacs
Gurgaon / Gurugram, Haryana, India
On-site
Responsibilities: Convert (translate/localize) high-level documents in the source language to the target language (Spanish to English and vice-versa) by relaying the style and tone of the original language. Collect relevant financial information through primary research and secondary research. Ensure that queries from both internal and external clients are addressed accurately, comprehensively, and timely. Provide quality assurance of translated and localized materials. Create and maintain language glossaries, dictionaries, and translation memories utilized for translation, and draft language-specific style guides based on project requirements. Deliver on predefined individual and team targets including delivering outcomes with quality and excellence. Stay abreast of updated translation and research guidelines and policies. Daily reporting of work performed during the day in the reporting tools, including fixing of errors as per quality feedback within specified time and report back after completion. Participate in developing and executing projects as assigned from time to time as per company requirements. This encompasses expanding the market information and additional data coverage. Participate in testing new tools and application that would enhance individual and team productivity and efficiency. Ideate and execute Process Improvement and Automation projects. Escalate concerns on time and with correct line of communication and appropriate response to mails from co-workers & management team. Collaborate with other data sets and stakeholders in support of the teams expansion and transformation goals. What We are Looking For: Basic Qualifications: Proficiency or native competency in specified language (Spanish) and English. Other languages are a plus. At least 2 years of relevant experience as translator Excellent verbal and written communication skills in English and specified language (Spanish and familiarity with Spanish financial markets). Knowledge of Accounting and Financial subject matter, concepts, and terms. Preferred knowledge of financial statements (IS, BS, CF etc.), Key Ratios and other market-related data. Should have good analytical skills to conduct thorough objective research, and with good attention to detail. Well-versed with information research on the internet and desktop applications such as Microsoft Office 365 (MS Word, Excel, Teams, Outlook). Ability to interact with various levels and deal with issues in a mature and professional manner (excellent interpersonal skills to facilitate effective communication across teams) Must have the ability to work in a team as well as independently. Strong time management skills must be able to prioritize, multi-task, and deliver regarding work deadlines, service level agreements, and targets set. Must have an inquisitive and investigative nature, and be proactive, highly motivated and have a positive attitude. Must be comfortable with learning modern technologies, processes, and tools. Preferred Qualifications Language proficiency certification is desirable. Proven experience of active participation on translation and localization projects particularly related to financial industry/markets. Experience with Lean principles, automation, and machine translation. Knowledge in SQL, Python and VBA Macro is a plus.
Posted 2 weeks ago
2.0 - 6.0 years
6 - 15 Lacs
Bengaluru
Work from Office
Answering inbound Emails/Chats/Phone calls to the Customer Support queue during assigned hours. Proficient in French. A general understanding of electrical concepts, AC & DC circuits, electrical or electronics background would be highly desirable.
Posted 2 weeks ago
0.0 - 5.0 years
2 - 5 Lacs
New Delhi, Kaushambi, Delhi / NCR
Work from Office
Handling Inbound Tour Enquires ( Mexico, Argentina, Chile, all Latin American Countries ) Good command over Spanish Language Handling Sales Inquiries, Bookings, Documentation, Complaints handling, etc. Designing & preparing itineraries of holiday packages for customers. Handling Inbound bookings & documentation. Correspondence dealing with transporters handling agents. Processing bookings by coordinating with the team and agents. Domestic / International Destination Knowledge is needed. Should have experience in a travel company. Attending to customer queries through emails and phone calls and taking regular follow up. Self-motivated, resourceful Should be a quick learner. Ability and willingness to work in a multi-tasking environment
Posted 2 weeks ago
3.0 - 8.0 years
3 - 8 Lacs
Remote, , India
Remote
We are hiring experienced and passionate Spanish and Tamil language teachers for online teaching roles. The ideal candidates should have a strong command over the language, excellent communication skills, and a proven track record of teaching students across different age groups. Key Responsibilities: Conduct engaging and interactive online classes for students Create lesson plans and learning materials tailored to student needs Track student progress and provide regular feedback Prepare students for exams, certifications, or conversational fluency Maintain a positive and encouraging learning environment Required Skills & Qualifications: Minimum 3 years of teaching experience in Spanish or Tamil (school/college/coaching/institution/online platforms) Bachelor's or Master's degree in relevant field preferred Excellent verbal and written communication skills Comfortable with digital tools and online teaching platforms (Zoom, Google Meet, etc.) Passionate about language teaching and student success Languages: Spanish Native or Advanced proficiency Tamil Native or Advanced proficiency
Posted 2 weeks ago
1.0 years
0 - 0 Lacs
Okhla, Delhi, Delhi
On-site
Travel Sales Agent (English / Spanish) Job Description: We are looking for a dynamic, customer-oriented, and passionate Travel Sales Agent to join our team in Okhla , Delhi. As a Travel Sales Agent, you will be responsible for assisting clients with travel bookings, offering travel-related advice, and ensuring a seamless and satisfying experience for our customers. The ideal candidate must be fluent in both English and Spanish to effectively communicate with a diverse client base. Key Responsibilities: Assist clients in selecting and booking travel packages, flights, hotels, and tours based on their needs and preferences. Provide detailed information on travel destinations, packages, and services offered. Handle customer inquiries, resolve any issues, and ensure customer satisfaction. Work with suppliers, airlines, and hotels to secure the best deals and discounts for customers. Stay up-to-date with travel industry trends, offers, and new destinations. Maintain a customer database and follow up with clients to ensure repeat business and customer loyalty. Prepare and send out quotations and invoices for bookings. Achieve sales targets and contribute to the overall success of the company. Skills and Qualifications: Fluent in English and Spanish (both written and spoken). Previous experience in sales or customer service within the travel industry is preferred. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Excellent organizational and multitasking abilities. Strong attention to detail and problem-solving skills. Knowledge of travel booking software and systems is a plus. Positive attitude and customer-first mentality. Education and Experience: Bachelor's degree or equivalent experience in tourism, hospitality, or a related field. Minimum of 1-2 years of experience in travel sales (preferred). Benefits: Competitive salary (up to based on experience). Opportunities for professional growth and development. Friendly and supportive work environment. Performance-based incentives and bonuses. How to Apply: WhatsApp Your Resume: +91 7011929026 Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹60,000.00 per month Benefits: Provident Fund Schedule: Night shift Rotational shift US shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person
Posted 2 weeks ago
2.0 years
0 Lacs
Marol, Mumbai, Maharashtra
On-site
Job Title: ORM Executive (Email & Chat Support) Location: Andheri east Type: Full-time Joining: Immediate Joiners Preferred Role Overview Looking for an experienced ORM Executive to handle customer support via email & chat — with a focus on technical issue resolution in the ISP/Telecom domain . Key Responsibilities Handle email and chat-based customer support Diagnose & troubleshoot technical issues (ISP, Telecom, etc.) Provide clear, step-by-step solutions to customers Maintain accurate records of customer interactions Collaborate with internal teams for complex issues Ensure quick and quality responses (meeting SLAs) Offer multilingual support (if applicable) Requirements Min. 2 years' experience in email/chat customer support Strong in technical troubleshooting Excellent written English communication High attention to detail & professionalism Bonus: Proficiency in Italian, French, German, Japanese, or Spanish Job Type: Full-time Pay: From ₹25,000.00 per year Shift: Day shift Work Days: Monday to Friday Work Location: In person
Posted 2 weeks ago
0 years
0 - 0 Lacs
Chennai, Tamil Nadu
Remote
About us We are customer-centric, data-driven and professional. -Marketing -Lead Generation -Social Media Marketing - Admin -Business Development -Sales Job Type: Full-time Expected hours: 40 – 50 per week Schedule: Day shift Monday to Friday Weekend availability Supplemental Pay: Commission pay Work Location: Remote
Posted 2 weeks ago
1.0 - 6.0 years
1 - 6 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
Job description We are seeking a motivated and customer-focused Cruise/Flight Sales Consultant to join our travel sales team. The ideal candidate will be passionate about travel and experienced in selling cruise/flight packages to individuals and groups. You will use your expertise and interpersonal skills to match clients with the perfect cruise/flight experience. Roles and Responsibilities: Handling inbound US calls and converting them into sales mainly flight bookings/Cruise Selling flight tickets on Campaign calls. Having experience in PPC calls Hands on Changing dates, refunds, and schedule changes Requirement: We Require a Travel Sales Consultant, who has an excellent command. Strong knowledge of cruise lines, destinations, and travel documentation. 1 years of experience required in handing PPC calls for flight Sound knowledge of International Flight fares. Good Geographical Knowledge I.e. City codes, Airport codes, etc. Knowledge of the PPC travel sales process Shift and Perks: Night shifts with 5 Day Working (Rotational offs) Health Insurance Both side cabs Unlimited Incentive Meals Daily Incentive
Posted 2 weeks ago
2.0 - 5.0 years
3 - 5 Lacs
Pune
Hybrid
Position: Associate-Helpdesk (Portuguese, Spanish & English-speaking) Job Location: Pune, India Work Mode- Hybrid Shift Time- Rotational Shifts including nightshifts Our journey Sakon offers a SaaS platform and services to optimize enterprise mobility expenses, lifecycles, and support. Integrating data from carriers, HR, MDM, and Finance, it streamlines workflows, provides insights, and ensures accurate reporting. Features include invoice auditing, lifecycle management, 24x7 support, and seamless ServiceNow integration. Additional services like MDM administration and BYOD management enhance operations, driving savings and efficiency. Manage mobile investments confidently with Sakon. Learn more at www.sakon.com. The Value We Deliver SAKON empowers employees with self-service and real-time updates via a branded portal, app, email, chat, or ServiceNow. It streamlines policy management, optimizes costs, addresses usage issues, and integrates data from carriers, MDM, HR, and Finance. SAKON delivers insights, ensures compliance, and drives efficiency across mobile inventory and expenses. Our Vision Sakons vision isto be the leading enterprise communications SaaS Platform and services provider. We will continue to foster and develop a culture that values: Innovation: At Sakon, we foster creativity and curiosity by asking our employeesto think big to dynamically improve our products and services. Execution: We encourage employeesto take calculated risks and strive for excellence. We have an unrelenting drive for results. Customer Focus: We start by listening and then execute flawlessly to delight our customers. We meet our commitments to our customers and to each other. Integrity: Above all else, we act honestly and ethically and take responsibility for ourselves and our actions. We are transparent in our decisions. Diversity: We value diversity by celebrating each of our unique talents, abilities, and backgrounds enabling us to create a culture of inclusivity. Role Overview/Your Impact 1) This role will handle and take ownership of multiple customer support activities to include receiving incoming calls, chats, emails &tickets to provide end-to-end Technical and general support resolution to the end user. 2) Will interact with mobile phone carriers & other departments to resolve mobile servicerelated issues. 3) Adhere to the business rules & policies as dictated by Sakon and The Client in the joint operations document. 4) Ensuring SLAs and KRAsmeet day to day, month to month. What Does the team do The Mobility Support Desk is the centralized support hub that bridges the gap between client employees and technical solutions. Its the first point of contact for users facing issues with technology, software, or services. What will you do We are looking for Portuguese/Spanish & English-speaking candidate to support our SaaS product (Mobility Practice) 1) Determine the issue, research, and follow-up steps, as necessary for resolution of issues 2) Answer incoming calls & chats. 3) Troubleshooting device and networking issues reported by the users, acting as a liaison between customers, mobile carriers, client policy and internal Sakon teams to provide accurate and timely resolution. 4) Working customer service/tech support via incoming phone calls, email and chat. 5) Identify and assist to resolve all issues identified during regular operations. No scripts are used. You must be able to think on your feet and ask the appropriate questions to identify and resolve the issue as it arises. 6) Ticketing all calls, chats and email support in English and Portuguese/Spanish 7) Review deliverables ofsupport team members and provide the required support and guidance to ensure timely deliverables to client. 8) Communicates escalations/ issuesto Managers in a timely manner, ensuring that all communications are professional and accurate. 9) Act as a single point of contact for managing the communications with the client. Our Expectations 1) We are looking for Portuguese/Spanish & English-speaking candidate to support our SaaS product (Mobility Practice) 2) Candidate should be willing to work in 24/7 rotationalshift. 3) Extremely organized with an appreciation for process and documentation 4) A team player who thrives in a kind and collaborative environment. 5) Ability to quickly learn how to troubleshoot devices and step by step instructions. 6) Identification, prioritization and resolution ofreported problemsthrough various 7) mediums (platform, emails, calls, chats] and responsible forthe closure of request with the specified SLA. 8) Working closely with the international telecom carriers/ service providersto resolve the requests and incidents raised by customers. 9) Technical Support experienced highly regarded. The SAKON Spirit At Sakon, teamwork and excellence define our culture. Our diverse team of engineers, telecom experts, and CPAs share a passion for innovation and service. Driven by collaboration, our global teams deliver exceptional customer experiences, combining technical expertise with a human touch to achieve great results with enthusiasm and care. Benefits and Perks Flexible Holiday Policy (choose your own holidays) Hybrid Working Options Life & Medical Insurance Focus on Skill Development, Re-imbursement for Certifications Wifi-Mobile bill reimbursement Employee well-being activities How to Apply and Interview Process To apply, kindly share the resume with rohit.tavar@sakon.com If your profile is shortlisted, you will be invited to complete a communication test followed by interviews. Interview Process Communication Test Level 1 operations/ Technical Round Level 2 operations/ Technical Round Level 3 operations/ Technical Round HRBP Round Salary discussion & Cultural fitment check Consent : We will be using your resume for job applications open with us for a full-time contract and will save them for future reference.
Posted 2 weeks ago
2.0 - 3.0 years
4 - 5 Lacs
Mumbai
Work from Office
Location : Mumbai City : Mumbai State : Mah r shtra (IN-MH) Country : India (IN) Requisition Number : 40103 Business Title: Transformation Deployment Manager- HR Operations Global Function: Human Resources Role Purpose Statement: The transformation deployment manager is responsible for driving structural transformation projects ensuring their seamless deployment across HR. This role required balancing strategic alignment with operational execution, ensuring that structural changes are delivered on time, within scope, and with sustainable adoption. The ideal candidate will have expertise in deployment planning, stakeholder engagement, performance measurement and change management. Main Accountabilities: Develop deployment transformation plans including timelines, milestones, resource allocation, performance metrics and performance metrics. Coordinate with functional teams to ensure operational readiness and minimal disruption. Act as a liaison between external consults, senior leadership, project teams, and frontline HR customers and employees. Ensure that changes are embedded into the organization s culture and day-to-day operations. Collaborate with cross-functional teams to ensure smooth transitions and minimal disruptions during transformation path. Drives continuous improvement transformation projects in HR Ops. Knowledge and Skills: Behavior: Improve Bunges outcomes by making data-driven decisions, keeping the customer at the forefront of all they do, and proactively gaining insight into the global strategy. Collaborate, effectively communicate with others and take initiative to continually develop themselves. Pursue opportunities to solve problems and take action while maintaining the ability to manage work, even in times of challenge or change. Technical: Certifications as PROSCI (OCM), PMBOK, Agile, Lean six sigma and other governance, CI tools and methods. People soft skils to deal with changes and transformation across the organization Procurement knowlegde (negotiation, market reference, etc) and Human resources matter of subject (process including Payroll, Mobility, etc). Education & Experience: Education (degree or Master) in exact sciences such as business administration, economics, engineering, etc. Soft skills in dealing with stakeholders from different cultures and areas outside HR. Mandatory English. Portuguese and Spanish desirable. 2-3 years experience drive Transformation robust projects. Bunge is an Equal Opportunity Employer. Veterans/Disabled
Posted 2 weeks ago
2.0 - 7.0 years
1 - 5 Lacs
Gurugram
Work from Office
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support, Spanish Language Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Provide technical support to clients in resolving system or application issues.- Troubleshoot and diagnose technical issues reported by clients.- Document and track client issues and resolutions.- Collaborate with the development team to enhance system functionality.- Train clients on system usage and best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Desk Management, Service Desk Voice Support, Spanish Language.- Strong understanding of IT service management principles.- Experience in providing technical support to clients.- Knowledge of incident management and problem-solving techniques.- Excellent communication and interpersonal skills. Additional Information:- The candidate should have a minimum of 2 years of experience in Service Desk Management.- This position is based at our Gurugram office.- A 15 years full-time education is required. Qualification 15 years full time education
Posted 2 weeks ago
1.0 - 3.0 years
3 - 6 Lacs
Mumbai
Work from Office
Skill required: Omnichannel - Customer Service Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years Language - Ability: Spanish - Proficient About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships. What are we looking for Customer CareCustomer Service ManagementCustomer Support Operations Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 2 weeks ago
3.0 - 5.0 years
3 - 5 Lacs
Gurugram
Work from Office
Skill required: Order to Cash - Order Management Designation: Order to Cash Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years Language - Ability: Portuguese - Intermediate About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.Assess, design, build and Implement best practices on process, organization, and technology for Order Management from Order Creation to Order Fulfillment, financial settlement including order prioritization, purchase order receipt, invoice matching, inventory availability and promise, accuracy and fulfillment, provisioning of services and activation of billing. Includes Distributed Order Management for both on-line and physical network management. What are we looking for Sales Order ProcessingCustomer Service ManagementAgility for quick learningCommitment to qualityWritten and verbal communicationAbility to work well in a teamAbility to perform under pressure Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 2 weeks ago
4.0 - 6.0 years
9 - 12 Lacs
Faridabad
Work from Office
Conduct Technical Review of the Audit Report & Documentation Certification Decision making Preparation of draft of manual scope certificate Issuing Scope Certificate (on the IT Portal/ Manual scope certificate) Overview of Application Review & Acceptance Technical Support to Team & Clients Calibration / harmonization / Technical Trainings Qualification maintenance and planning, review and on Shadows Audits for auditor Verification of Data spreadsheets for submission to GOTS, TE, and BCI Label usage approval to clients Compile monthly list of label approval Planning of unannounced audits, semi-announced audit, additional audits Complaints related investigations Qualifications Bachelors Degree in Textile Engineering from a reputed institute. 8 years of professional experience in a technical capacity in textile industry, at least 4 years out of which should be with a certification body. ISO 9001 Lead Auditor Training Course ISO 14001 Lead Auditor Training Course SA 8000 Auditor Training Course Detailed knowledge about the norm requirements for GOTS, GRS, RCS, OCS, Better Cotton, having completed training courses, and prior participation in webinars conducted by the Standard Bodies. Knowledge about production methods and processes applicable to textile, plastic, paper, leather, and metal industries. Ability to produce written audit reports and technical review reports that are clear, accurate, and complete. High level of proficiency with the Standards, related documents, interpretations and the latest updates. Experience with conducting shadow audits for auditors. Having exposure to audit and technical reviews for at least 5 countries. Additional Information Impeccable proficiency in both written and spoken English is a must. Knowledge about a foreign language will be an added advantage. Highly organised with ability to plan and prioritize work. Efficient time management. Working knowledge of Microsoft Office Tools (Word, Excel, PowerPoint, SharePoint, Teams)
Posted 2 weeks ago
1.0 - 6.0 years
3 - 8 Lacs
Noida, New Delhi, Delhi / NCR
Work from Office
Jobs in Delhi Need only experienced in PPC calls Hiring for English & Spanish Both Need immediate joiners Both Side Cab & One Side meal 5 days Nights shifts/ Rotational offs Salary upto 70k + Unlimited incentives Contact/drop cv on 8826770027- Shivam
Posted 2 weeks ago
1.0 - 3.0 years
3 - 5 Lacs
Chandigarh
Work from Office
International BPO is seeking a CSR with excellent Spanish & English communication skills. Qualifications: Fluent in Spanish & English Work night shift per USA (EST) Book Appts, claim posting, insurance calling & resolving patient's billing queries. Work from home
Posted 2 weeks ago
1.0 - 6.0 years
5 - 9 Lacs
New Delhi, Gurugram
Work from Office
Responsible for providing clients best flight deals. Converting the inbound calls into a sales. Knowledge of Amadeus. Meeting targets while maintaining quality and accuracy. PPC calls exp spanish / Bilingual cabs Ramya 8864946771 Required Candidate profile US Travel Exp voice process spanish / bilingual immediate joiners call ramya 8864946771 Perks and benefits Both sided cabs Best incentives in the industry.
Posted 2 weeks ago
3.0 - 4.0 years
10 - 14 Lacs
Pune, Bengaluru
Work from Office
Senior Associate Digital Platform Support - 29616 - TMF Senior Associate Digital Platform Support Bangalore, India, Pune, India We never ask for any kind of payment as part of our selection process, and we always contact candidates via our corporate accounts and platforms. If you are approached for payment or asked to make a purchase, this is likely to be fraudulent. Please check to see whether the role you are interested in is posted here, on our website. TMF Group is a leading provider of administrative services, helping clients invest and operate safely around the world. opportunities to the broadest spectrum of people. Once on board we nurture and promote talented individuals, making sure that senior positions are open to all. Discover the Role Key Responsibilities In this role, the successful candidate will need to: Perform the daily activities and operations of application support team. Work with vendors for 3rd level support and TMF Internal teams. Support the applications used in Digital Platform support team and meet the requests response and resolution within specified timelines. Sets priorities for self to ensure task completion, coordination of work activities with peers and Global Application support Manager. Use judgment to identify, troubleshoot and resolve day-to-day technical and operational, application support related problems. Follow ITIL processes along with TMFs best practices and guidelines. Other role characteristics: highly self-motivated, directed, detailed, analytical, problem-solving, critical thinking, ability to effectively prioritize and execute tasks in a high-pressure environment. Attend internal and vendor facing meetings as and when needed. Contribute to Application support document library. Liaise with TMF Internal IT team in gathering required information around applications. The role will report to a Global Application Support Manager. Perform the daily activities of business, technical or operations of support teams Analyse, design, and improve our application support processes. Generate and maintain end to end Application Support documentation, ensuring on time & high-quality delivery. Flexible in working hours to support application users globally in rotational shifts. Utilise ITIL framework in day to day support activities. Support and train new team members. Be a champion of our TMF Operating model. Key Requirements Overall 3-4 years of application support experience within a leading management consultancy or equivalent. Build strong relationships with IT and Business stakeholders Working effectively and delivering at pace within a global team. Excellent English written and spoken communication skills. Good to have Spanish/Portuguese communication skills. Minimum 2-3 years of experience in Incident management/ application Support. Analytical and problem-solving skills. Key Qualifications Graduate Degree ITIL foundation knowledge Understanding of the support framework What s in it for you? Pathways for career development Work with colleagues and clients around the world on interesting and challenging work; We provide internal career opportunities so you can take your career further within TMF; Continuous development is supported through global learning opportunities from the TMF Business Academy. You ll be helping us to make the world a simpler place to do business for our clients; Through our corporate social responsibility programme, you ll also be making a difference in the communities where we work. Strong feedback culture to help build an engaging workplace; Our inclusive work environment allows you to work from our offices around the world, as well as from home, helping you find the right work-life balance to perform at your best. Anniversary & Birthday Leave policy Be part of One TMF Work flexibility Hybrid work model Talk about growth opportunities (we invest in talent) We re looking forward to getting to know you!
Posted 2 weeks ago
2.0 - 4.0 years
3 - 7 Lacs
Pune
Work from Office
Job Description Job Description Masco Home Products India (MHPI) is a fully owned subsidiary of Masco Corporation, headquartered in Livonia, MI. The vision of MHPI is to be recognized as a world-class Global Business Services organization driven by the desire for excellence in its people, business solutions, execution and partnerships with internal customers to develop Lean and Simple business solutions. Masco Corporation is a global leader in the design, manufacture and distribution of branded home improvement and building products. Our products enhance the way consumers all over the world experience and enjoy their living spaces. Our portfolio of industry-leading brands includes Behr paint; Delta and Hansgrohe faucets, bath, and shower fixtures; .We have over 18,000 employees across the globe with 28 manufacturing facilities in North America and 10 globally Business Unit Supported: Liberty Hardware Website: https://www.libertyhardware.com Position: Digital Content Specialist Job Type: Permanent Location: India (Permanent Remote) Experience required: minimum 2 -4 years relevant experience Assessment Test: (based on role requirement) will be required to take a skill assessment test prior interview. Shift: 04:00pm -1am IST Work hours- total 9 hrs (8.5 hrs working+ Half an hour meal break) CTC: As per market standards Notice period: (Immediate joiner preferred Must have Broadband availability: Min 30 MBPS (national service provider JIO/TATA/Airtel Hathway etc) Important: Access to a quiet home office environment with above mentioned broadband availability and working space to accommodate two monitors +1 Laptop. (based on role requirement) Job Summary: The Digital Content Specialist is responsible for product data and digital asset integrity across customer platforms. This role manages various parts of the product information page (PIP) for multiple customers. They will collaborate with other teams to support their daily tasks including the Digital Experience, Sales Support, and Digital Marketing team. Product pages will regularly be audited for accuracy. The Digital Content Specialist will be responsible for knowing and sharing out customer standards and any change in those standards to the greater organization to make sure product assets and attributes meet customer requirements. Primary Duties and Responsibilities: Set up and launch new products on-site correctly and in a timely manner. Assist in regular product catalog checks to ensure ongoing quality of product listings, troubleshooting and resolving product listing errors when necessary Assist in all site merchandising including updating assets, taxonomy, and product listings with content management systems (CMS) Ensure quality and integrity of product attributes and content on webpage listings at online retailers Responsible for maintaining product content integrity across customer platforms Audits product pages for accuracy and integrity Removing discontinued items from customer portals as needed Submission of product that will go out for Ratings & Reviews Submission of related and group items to make sure they are accurately linked within a page. Maintain product merchandising standards across customers and categories to ensure accurate item set up Working with cross-functional teams to make sure internal product data and assets is accurate and up-to-date based on customer s changing standards Other duties as identified and assigned. Must have key skills: Excellent English communication skills, both verbal and written. Abilit Strong organizational skills Ability to use a computer for 8.5 hours per day Data entry experience Excellent attention to detail Prior experience managing a Content Management System and/or managing an eCommerce or Web platform is required Digital marketing experience Hands on experience working on E commerce platforms Other Key Skills: Functional & Technical Skills - Customer Portals: Ability to work with and learn multiple customer portals in order to set up Liberty items according to customer standards. Each customer portal is unique, and the Digital Content Specialist will need to be able to know and understand these differences to ensure proper item set-up across categories. Product Intelligence - Knowledge of Liberty Hardware Products: Demonstrates good knowledge of Liberty Hardware s products. Business & Financial Acumen - Analytics: Ability to analyze and interpret data from various sources and apply to business needs. Education: Bachelors degree in data/marketing/finance or equivalent experience (must) Company Masco Home Products India Full time Masco Corporation is an E-Verify employer. . E-Verify Participation Poster: English & Spanish E-verify Right to Work Poster: English , Spanish
Posted 2 weeks ago
0.0 - 2.0 years
2 - 3 Lacs
Noida
Work from Office
. -B2 level in Spanish preferred -Strong Spanish writing skills -Research, write, and edit educational content for all levels -Create engaging, accurate, and standards-compliant material HR: 9355005488 . Required Candidate profile . -Meet deadlines and optimize content for SEO -Adapt tone and style for target audience -Collaborate with team for content improvements -Adapt tone/style for target travel audiences . Perks and benefits 16+ Years old Brand Medical Benefits
Posted 2 weeks ago
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Accenture
36723 Jobs | Dublin
Wipro
11788 Jobs | Bengaluru
EY
8277 Jobs | London
IBM
6362 Jobs | Armonk
Amazon
6322 Jobs | Seattle,WA
Oracle
5543 Jobs | Redwood City
Capgemini
5131 Jobs | Paris,France
Uplers
4724 Jobs | Ahmedabad
Infosys
4329 Jobs | Bangalore,Karnataka
Accenture in India
4290 Jobs | Dublin 2