167 Sop Preparation Jobs - Page 4

Planning of work Responsible for overall analysis work in lab by handing team Documentation Reports preparation Review AMV OOS, OOT SOP Preparation.

What are we looking out for: Graduates/ Post-Graduates having strong hands-on experience in risk based internal audit & IFC (Internal Financial Controls). Should have multiple sector exposure with experience in leading and managing projects and team members. Should be open for travelling (Domestic & International). Roles & Responsibilities: Support in scoping, planning, and executing audit fieldwork. Conduct process walkthroughs, prepare risk-control matrices, and test internal controls. Document findings, prepare audit working papers, and draft audit observations. Assist in preparing internal audit reports, dashboards, and client presentations. Liaise with client teams for data requests and follow-ups. Good understanding of internal control concepts and process flow documentation Maintain compliance with internal audit standards and project timelines. Stay updated with risk trends, business developments, and industry benchmarks. Soft skills: A good blend of creative thinking and rigorous analysis in solving business problems. High energy individual possessing excellent analytical, interpersonal, communication and presentation skills. Adept at preparing and presenting to senior audiences. Analytical and critical thinking skills to assess risks and evaluate control effectiveness. Integrity, professionalism, and ethical behavior in handling sensitive information. Should have experience in leading & managing Clients, Stakeholder & Team members. Should have experience in working on GRC tools such as Workiva, Audit Board, Archer etc. Candidate must be open for travelling (both domestic and international) Strong analytical skills and attention to detail. Effective communication and teamwork skills. Interested candidates can directly reach out to me at kirti.goyal@protivitiglobal.in with their updated CV.

Dear Aspirant, We are ReSource Pro Operational Solutions Private Limited, Bangalore ReSource Pro About Us: ReSource Pro brings to the insurance industry tools, technology and strategic services that enable profitable growth through operations excellence. Headquartered in New York, ReSource Pros global service centers address client operational needs around the clock. Recognized as an industry thought leader and listed as one of Inc. 500/5000 Fastest Growing Private Companies annually since 2009. Over 10,000+ ReSource Pro employees provide dedicated support to more than 1200+ insurance organizations, consistently achieving a 96% client retention rate for over a decade. We help you execute your most complex business objectives with solutions designed to boost performance, productivity and profitability. ReSource Pro Global Achievements: ISG Provider Lens Insurance BPO Services and Platform Solutions 2020 ReSource Pro is placed as High in Product Challenger. EVEREST PEAK Matrix P&C Insurance BPS Peak Matrix Assessment 2021 ReSource Pro is identified as a strong Market Impact in the list of Major Contenders Contact Scope HR Karthik - 9008042208 DIRECT EMAIL -Karthik_Venkat@resourcepro.in Responsibilities: Manage service delivery: SLA, capacity planning, escalations, client onboarding, process improvement & enhancement. Oversee people management: recruitment, training, performance evaluation. Responsibility Area (E.g. Budgeting & Planning, Team Management, etc.) Talent Inventory Client Services Business Growth Problem Solving Multiple Managing Projects Employee Engagement & Budgeting Auditing, Training, Quality check, SOP creation, Process Transition, Escalation management, Performance management, Attrition, Shrinkage and Capacity Planning Competencies and Behaviors. Manages for effective performance and develop staff Skills Builds effective team relationships Communicates effectively Demonstrates functional excellence Customer centric Minimum Qualifications On Paper Experience is Mandatory for all the roles mentioned below, Experience for Assistant Manager Minimum 9 years experience, 3-5 years management experience Experience for Operations Manager Minimum 14 years experience, 7-10 years management experience Experience for Director Minimum 20 years experience, 10-15 years management experience Education Background Bachelor Degree (Major) Graduates Only. Licenses/Certificates N/A Employee Value Proposition: Join Work with the best in class profession and know what they do DIRECT EMAIL -Karthik_Venkat@resourcepro.in

Seeking a IPQA Executive to ensure skincare products meet regulatory, safety, and quality standards. Work closely with manufacturing, R&D, and QC teams. Requirement: 2+ years of QA experience, preferably in cosmetics or pharma manufacturing. Required Candidate profile Skincare manufacturing & QC expertise Knowledge of FDA, GMP, ISO regulations Attention to detail & procedural compliance Strong analytical, problem-solving & com skills Ability to work with GMP proces

Job description Designation : Business Operations Associate (HR Operations) Exp : 2 to 5 yrs Notice : Immediate to 15 days Location : Nava India, Coimbatore Job Profile As our Business Operations Associate, you'll serve as the driving force behind organizational efficiency overseeing and optimizing all operational functions to ensure scalability and strategic alignment while transforming complex systems into streamlined, growth-driving processes through expert leadership in HR operations, business systems, and data-driven decision-making. Areas of Responsibility 1. Operational Leadership 2. HR & People Operations 3. Data-Driven Decision Making 4. Process Optimization & Strategy 5. Cross-Functional Collaboration Preferred Work Experience 2 to 5 years of hands-on experience in business operations, HR operations, or administrative management in a fast-paced or startup environment. Demonstrated success in managing end-to-end HR processes including payroll, compliance, and employee lifecycle management. Proven experience in streamlining business workflows and implementing standard operating procedures (SOPs). Exposure to financial reporting, budgeting, and liaising with external vendors or statutory bodies. Education Background Bachelors degree in Business Administration, Human Resource Management, Commerce, or Operations Management. A postgraduate qualification (MBA/PGDM) in HR, Operations, or Finance is preferred. Additional certifications in labor laws, payroll compliance, or project management (e.g., SHRM, PMP, Lean Six Sigma) are a plus. Key Skill Set At LoopStream Technologies, were looking for a Business Operations Associate who brings not only strong technical expertise but also the mindset and personal qualities that elevate team success. Core Competencies: Operational Efficiency: Strong grasp of business operations and administrative workflows. HR Mastery: Expertise in HR policies, payroll processing, statutory compliance (PF, ESI, PT, TDS, GST), and employee engagement. Financial Acumen: Ability to prepare and interpret financial reports, track KPIs, and advise on P a g e | 4 cost optimization. Tech-Savvy: Proficient with HR and business tools (e.g., Zoho People, Excel, Google Workspace, ERP systems). Data-Driven Mindset: Skilled in generating reports, interpreting metrics, and driving process improvements based on data. Communication & Collaboration: Excellent written and verbal communication; ability to coordinate cross-functionally and resolve interdepartmental issues. Problem Solver & Innovator: Ability to identify gaps, design solutions, and implement improvements with minimal supervision. Compliance-Oriented: Deep understanding of Indian labor laws and payroll regulations, maintaining confidentiality and integrity at all times if you are interested please share your updated resume to ranjani@loopstreamtech.com Regards, Ranjani HR ranjani@loopstreamtech.com

We are looking for Assistant Manager- Operations for Prayagraj Roles and Responsibilities Manage daily operations of the hotel, ensuring smooth functioning of all departments. Oversee front office, housekeeping, food and beverage services to maintain high standards. Develop and implement strategies to improve operational efficiency and customer satisfaction. Ensure compliance with company policies, procedures, and regulatory requirements. Foster a positive work environment by motivating team members and providing guidance when needed. Able to Handle 45 rooms property with full operational management Desired Candidate Profile 3-8 years of experience in hospitality industry (hotel management). B.A degree in Hotel Management or equivalent qualification. Strong knowledge of SOP preparation and implementation. Excellent communication skills for effective leadership and teamwork. Interested candidate may apply at hr@ashirbadmail.com or whatsapp their cv on 9212360203

Preferred Industry • Primarily from Furniture, Lamination, Gypsum powder / board manufacturing, Cement plants, Large Tiles manufacturing, Process plants manufacturing • Second Choice (Past / Additional Experience) - Large Paper / Packaging manufacturing, Light Engineering Industry, FMCG, Automobile KEY RESPONSIBILITIES: Directly Responsible for • Achieving production targets as per production plan received from PPC in Finishing set up area • Manage and allocate manpower, equipment, and materials to maximize production output from setup. • Should be able communicate & get the work done from workmen • Implement corrective actions to prevent the recurrence of identified issues. • Implement Lean, Six Sigma, or other relevant methodologies to reduce waste and enhance productivity. • Ensure that production activities adhere to all health and safety regulations and company policies. • Implement safety protocols and guidelines to mitigate workplace hazards and risks. • Provide regular updates on production progress, challenges, and achievements to Production manager. • Monitor inventory levels to prevent shortages or excesses and maintain a balanced stock. • Coordinate with inventory control teams to ensure accurate recordkeeping and timely replenishment of materials. • Address production-related issues in a timely manner, identifying root causes and implementing effective solutions. • Establish and maintain an efficient production system • Implementation of Integrated Management System (ISO 9001, ISO 14001, OHSAS 18001) • Collaborate with Quality teams for approval om first piece samples. • Ensure that first-off samples meet specified quality criteria before mass production. • Participate in cross-functional teams in the development of new products or changes related to current products to meet customer requirements He Shall • Have In-depth knowledge of product & processes he is exposed to • Have Knowledge of Cement, Gypsum, Steel, Aluminium or similar product & processing shall be desirable • Have Hands On experience to Continuous Improvement Environment (TPM/WCM/Six Sigma) • Be developing and implementing production systems. • Report on Key Performance Indicators (KPIs) in order to adhere to process and prevent the occurrence of any non-conformity relating to product, process or system • Plan and implement techniques for continuous improvement such as Six-Sigma, Poka-Yoke (Error Proofing), and Measurement System Analysis • Participate in cross-functional teams in the development of new products or changes related to current products in meeting customer requirements • Participate in the development and refinement of Design and Process FMEAs (Failure Mode and Effects Analysis) • Identify root cause and instigate permanent corrective actions for product quality issues • Carry out product and process auditing • Should be ready to work in Shifts REQUIRED SKILLS, QUALIFICATION AND EXPERIENCE: Skills: • Strong team management and leadership skills. • Proficient in documentation practices, including SOPs, WIs, DPRs, and OPLs. • Knowledge of edge banding, lamination process, woodworking operations, surface preparation. • Proven experience in establishing and optimizing production systems. • Familiarity with continuous process plant operations. • Excellent communication skills and ability to collaborate effectively with cross-functional teams. • Multi-Tasking and Problem-solving skills • Should be able to work independently with minimal supervision • Ability to work under pressure • Excellent organizational, planning and administrative abilities • Should have hands on knowledge of Computers using Excel, Word, PowerPoint & any ERP related to his company Qualification and Experience: • Degree or Diploma in quality, industrial or mechanical engineering. • 5- 9 years of experience in quality assurance or in a similar role • Salary would be in line with the experience

Responsible for handling all production activities pertaining to Pellets or Granulation. Online documentation i.e. BMR, LOG BOOKS & OTHERS. To achieve the set targets & maintain qualitative & quantitative as well as cGMP aspects. Perks and benefits Accommodation & Transportation Mediclaim

Roles and Responsibilities Set up and update contracts, price lists and chargeable items in ERPs Review the Job tickets with the contracts and price lists Coordinate with Operations & Sales to prepare the Revenue Tracker and report the month revenue Creates invoices according to company practices; submits invoices to customers. Prepares, posts, verifies, and records customer payments and transactions related to accounts receivable. Creates reports regarding the current status of customer accounts like AR Ageing analysis customer contract spend analysis etc. Researches customer discrepancies and past-due amounts with the assistance of the Collections Manager and other staff. Collaborates with the Collections Manager to reconcile accounts receivable on a periodic basis. Assists Accounting Manager in reconciling the revenue between Revenue tracker and the revenue booked in AR Sub system. Assist the Accountants to reconcile the revenue booked in AR Sub GL & GL Prepare and implement SOP & SWIs Prepare the presentations relating to various aspects of the work. Perform other general office duties as needed Qualifications : Commerce Graduate Experience - 1-3 Years experience in Accounts Receivable IT Skills : Expert in MS office, ERP's Expert in searching content online Professional presentation and conduct Must be responsible and self-managed Order to Cash Processing Skills : Ability to perform under pressure Ability to establish strong client relationship Ability to handle disputes Ability to manage multiple stakeholders Ability to meet deadlines Mail your resume at hr@eximiusventures.com

Post: Business Process Manager Position Sr. Manager Qualification Engineering / MBA with experience in SOP Developments / ISO certifications etc Experience 8-13 years of experience in process documentation, SOP development, or related roles. Other Skills Strong understanding of lead management and order processing principles. Exceptional writing and communication skills, with a keen eye for detail and clarity. Proficiency in document management systems and Microsoft Office Suite. Analytical mindset with the ability to identify process improvement opportunities. Key Responsibilities: SOP Development: Responsible for the development, documentation, and maintenance of detailed SOPs for the Lead to Order process, ensuring clarity, completeness, and adherence to best practices. End-to-End Process Management: Take ownership of the entire Lead To Order process lifecycle, from initial assessment to continuous improvement efforts. Process Analysis: Collaborate with stakeholders to analyze current lead management and order processing workflows, identify pain points, bottlenecks, and inefficiencies, and propose solutions for improvement. Quality Assurance: Implement measures to monitor process compliance, track performance metrics, and conduct regular audits to ensure SOPs are followed and desired outcomes are achieved. Compliance: Ensure SOPs are aligned with relevant regulatory requirements, industry standards, and internal policies, and initiate updates or revisions as necessary to maintain compliance. Work Independently with General Supervision: Demonstrate autonomy and initiative in executing responsibilities while utilizing comprehensive knowledge in the professional discipline to address challenges and enhance operational outcomes. Lead Activities and Initiatives: Spearhead projects and initiatives focused on process optimization and overcoming operational challenges to meet departmental goals.

Efficiently monitor all operations which affect the quality. Devise procedures for inspecting and reporting all the persisting quality issues. Assure the consistency and reliability of production with thorough checking procedures and final output. Supervise and guide inspectors, technicians, and all other staff. Report all malfunctions to production executives only to ensure immediate action. Appraise all the requirements of customers and ensuring they are quite satisfied. Facilitate proactive solutions by collecting and analyzing quality data. Keep permanent records of quality reports, statistical reviews, and relevant documentation. Review the current standards and policies. Communicate with external quality assurance officers during on-site inspections. Efficiently ensure that all the legal standards are met with great care. Provide assistance during the recruiting process. Efficiently create reports for tracking progress.Role & responsibilities: Outline the day-to-day responsibilities for this role. Preferred candidate profile: Specify required role expertise, previous job experience, or relevant certifications. Perks and benefits: Mention available facilities and benefits the company is offering with this job.

1.Preparation of SOP and BMR. 2. Timely training in Production, safety & Process Flow. 3. To Coordinate with QA, QC, Engineering and others 5. Timely entry and updating of equipment Usage logbook and Documents Related to Production and Safety.

Role & responsibilities Well experience in reviewing product development related activities Good knowledge in quality and regulatory requirements Hands on experience in handling paperless documents and electronic data review Experience in handling customer and regulatory audits Good knowledge in MS office, power point and excel Interested Candidates can share there CVs to dinesh.baratam@msnlabs.com

Dear Aspirant, Welcome to ResourcePro! Job Description: Assistant Manager Report to : Operations manager Department: Service Delivery Unit Location: Bangalore, India Contact Scope: Mentioned Below WE ONLY CONSIDER ASSISTANT MANAGER PROFILES AND NOT TEAM LEADERS, THOSE WHO HAVE TAKEN THE INTERVIEW THEY SHALL COMPLETE THE COOLING PERIOD OF ONE YEAR [ MINIMUM 8 YEARS OF EXPERIENCE IN BPO/ BPM AND SHOULD WORK AS ASSISTANT MANAGER FOR ATLEAST 1.5 YEARS OF EXPERIANCE ] Roles and responsibilities: Purpose of the Position: In this pivotal role, critical leadership will be expected during this exciting and transformative time for the company a unique opportunity for the right candidate. Leading the Service Delivery team, managing conflicts, and ensuring the teams processes and tasks are carried out efficiently. Managing finances and budget. You will lead and manage the internal delivery teams to review incidents, problems, and any other operations issues impacting the client. Drive the teams to remediate problems and provide root cause analysis as needed. You will lead and supervise Service Delivery Supervisors and a number of client teams to establish and maintain a motivated and skilled service delivery workforce. Oversee the daily operations to ensure client satisfaction, work quality and efficiency, current and future business needs are met; Identify and lead the department, division or company level projects to realize corporate goals and strategies. Responsibilities: Talent Inventory: Manage and coach direct reports to be effective in both client management and people management. Identify, develop and retain high-potential employees by providing effective leadership, coaching, training, and performance evaluation to team members and their supervisors. Client Services: Oversee the daily operations of each client team to ensure client satisfaction; manage email, phone or, in-person interactions with clients to maintain and enhance client relationships; execute company-wide client-related programs to ensure consistent service delivery and brand promises; Oversee on-boarding of new clients. Business Growth: Proactively seeks opportunities to improve client experience and drive business growth. Support US-based business development functions effectively in acquiring new clients and developing existing clients. Ensure all department activities comply with information security policies. Problem Solving: Resolve high-impact client issues or new situations by analyzing root cause, identifying key steps to form a plan, pulling resources and acquiring support from different departments and functions, executing and making necessary changes, and communicating effectively. Managing Projects: Stay well informed of corporate goals and strategies; identify and lead the department, division, or company-level projects. Lead assigned cross-function or company-wide activities and projects. Employee Engagement and Budget: Manages staffing level and targeted activities to accommodate a healthy balance of employee engagement, client satisfaction, and business development needs. Manages priorities and budgets to meet company, department, and team goals. The above responsibilities are not inclusive. Other responsibilities may be assigned to this job position depending on business needs. Contact Scope: HR Karthik - 9008042208 Email ID - Karthik_Venkat@resourcepro.in Internal Contacts: Team members within the client team, Supervisor External Contacts: Client contacts Minimum Qualifications: Education Background: Major N/A, Degree Bachelor, Licenses/Certificates N/A Working Experience: Minimum 8 years experience, 3 years management experience Some of the mandatory skillsets required: Operations / Process / Transition Management Client Focus Coaching and Training SOP Creation and management Quality - Auditing, Planning, Target Setting Interpersonal Communication Capacity Planning Employee Retention Team Performance Shift Timings: Regular Shift: 8:00 AM to 5:00 PM | 8:30 AM to 5:30 PM Real-Time Shift: 6:30 PM to 3:30 AM | 7:30 PM to 4:30 AM | 8:30 PM to 5:30 AM | 9:30 PM to 6:30 AM Contact Scope: HR Karthik - 9008042208 Email ID - Karthik_Venkat@resourcepro.in Location: 2nd, 3rd & 7th Floor, Hub 4, Karle Town Center (SEZ), Kempapura Main Road, Nagavara, Bengaluru - 560045, India

Role & responsibilities Gap Analysis for Healthcare Accreditation Implementation of Policies/Protocols for accreditation. Internal Quality Audit and closure of the audit findings. To implement, collect data, and prepare monthly report on Quality Indicators Participate in quality improvement activities. To co drive Continuous Quality Improvement. To coordinate quality training of the staff. To coordinate conduct of center level committee meeting & closure of action points To coordinate mock drills at the center and closure of observations. To coordinate service excellence activities at the center. To ensure proper measurement of patient satisfaction & its improvement Preferred candidate profile Qualification Graduate in Clinical/ Medical Background i.e., (BDS/BHMS/BAMS/Nursing/Physiotherapy), MBA In hospital & healthcare management Experience – 6 - 8 Yrs. experience in core Quality, have faced JCI/ NABH Accreditation in multi-specialty hospital. Knowledge, Skills and Abilities Required: Thorough knowledge and understanding of protocol, procedures, and standards as per NABH Guidelines Good communication Skills Proficient in MS Office. Perks and benefits Best in the industry

Role & responsibilities Prepare and Review SOPs and Guideline for DQA. Formulate Documentation Process for the Key divisions of SRD and ARD. Review documents with respect to drug substance such as protocols, SOPs, test methods, data COAs and report through collaborate with CRD, ARD, and QC scientists. Successfully manage and complete all Audits that come up from time to time and conduct periodic internal audits and ensure compliance as per regulatory requirements Review process development documents including KSM/KRM identification, specification proposal, analytical method development and validation reports, stability protocols& reports and safety studies. Handle Vendor Qualifications for KSM/KRM, Solvents etc. Ensure Regulatory compliance as per USFDA and other such regulatory bodies. Support and handle all aspects pertaining to new product development patent filing, license approvals etc Impart training to all employees on SOPs/Safety. Support on Onboarding on new employees joining the organization Responsible for assessing the impact, review and closure of change control requests and deviations. Responsible for CAPA implementations, verifications of and effectiveness. Preferred candidate profile Bachelors or Masters degree in Pharmaceutical Sciences, Chemistry, or related field. Minimum 5-8 years of experience in Quality Assurance, with at least 2 years in a supervisory role in the pharmaceutical industry, specifically with API products. In-depth knowledge of GMP, ICH guidelines, FDA, EMA regulations, and quality systems. Proven experience in conducting internal and external audits, and leading regulatory inspections. Strong understanding of the API development and manufacturing process. Ability to manage cross-functional teams and interact with senior management

1) To prepare the Standard operating procedure for Engineering Department. 2) Operation & Maintenance of Purified Water System, UF, CSRO, HSRO, EDI & Distribution loop system 3) Operation & Maintenance of HVAC/AHU system in API Industry, Pressure balancing, Filter cleaning & area validation activity at site. 4) To prepare qualification documents DQ/IQ/OQ for the equipment to be install at site. 5) To prepare preventive maintenance schedule for the newly installed equipment. 6) To comply the Engineering related points as per cGMP & GDP practices. 7) To Orient the Engineering Team towards Updated Knowledge for cGMP and Regulatory Norms. 8) To maintain discipline with co-employees & workers. 9) To initiate & implementation ideas with respect to energy conservation. 10) To allocate manpower as per work priority. 11) To ensure the critical equipment spares as availability and Co Ordinate with engineering store. 12) To maintain engineering related documents. 13) To act as training coordinator.

About Us SerpNames is a 10-year-old digital business specializing in premium domains and SEO. Weve built a strong reputation in the space and are now entering our next phase of growth. With a small but powerful team, we’re hiring our first HR Manager to help us scale with the right people and systems. You’ll work directly with the founder to build processes, hire talent, manage the team, and shape the future culture of the company. Your Responsibilities Manage end-to-end recruitment: job posts, screenings, interviews, and onboarding Manage and support the current team — performance tracking, feedback, conflict resolution Set up and improve HR systems, policies, and SOPs Track employee performance, manage leaves, feedback cycles, and internal data Create a culture of learning, growth, and accountability Plan engagement activities, organize team events, and foster good vibes Ensure smooth communication and coordination across the team Requirements Minimum 2 years of HR experience (preferably in startups or digital companies) Graduate (BBA, MBA preferred, but other degrees also considered if criteria are met) Excellent communication (spoken + written) Strong organizational and follow-up skills Tech-savvy: comfortable with Google Workspace, project management tools, and basic HR software Confident, proactive, and able to work with minimal supervision What You’ll Get Competitive salary based on experience Fixed working hours: Monday to Friday, 10 AM to 6:30 PM Paid annual leaves Direct mentorship from the founder Opportunity to build HR from the ground up Long-term growth opportunity as the company expands How to Apply (Please Read Carefully) If you're genuinely interested and meet the requirements: Send an email to hiring@serpnames.com with the subject line: [Your Name] - HR Manager Application In the email, include: A short introduction about yourself Why you want this role Your updated CV/Resume (PDF preferred) Only applicants who follow these instructions will be considered. Hiring Process Email Application Review Short 5-10 Min Video Call In-Person Interview at Our Office (Optional) Task Round Offer Letter with 3-Month Probation Period

Dear Aspirant, ReSource Pro Operational Solutions Private Limited, Bangalore About ReSource Pro: About Us: ReSource Pro brings to the insurance industry tools, technology and strategic services that enable profitable growth through operations excellence. Headquartered in New York, ReSource Pros global service centers address client operational needs around the clock. Recognized as an industry thought leader and listed as one of Inc. 500/5000 Fastest Growing Private Companies annually since 2009. Over 4,700+ ReSource Pro employees provide dedicated support to more than 370+ insurance organizations, consistently achieving a 97% client retention rate for over a decade. We help you execute your most complex business objectives with solutions designed to boost performance, productivity and profitability. ReSource Pro Global Achievements: ISG Provider Lens Insurance BPO Services and Platform Solutions 2020 ReSource Pro is placed as High in Product Challenger. EVEREST PEAK Matrix P&C Insurance BPS Peak Matrix Assessment 2021 ReSource Pro is identified as a strong Market Impact in the list of Major Contenders Contact : HR Karthik - 9008042208 | | Mail Id: Karthik_Venkat@resourcepro.in Job Description - Assistant Manager, SDU, India I. Basic Information Job Title : Assistant Manager Service Delivery Report to Manager - Service Delivery Department Service Delivery Unit Location Bangalore, India II. Purpose of the Position ReSource Pro is a fast growing company, recognized by Inc.500|5000, Fastest Growing Private Companies: 2009-2014 and IAOP Global 100: 2009-2015. Our growth is accelerating, with a goal to expand from 3,000 to 5,000 employees in 5 years across our delivery centers in China, India and the US. As a recognized leader providing innovated and integrated solutions to the insurance industry, we are in the process of transforming into a world-class service organization and well on our way. And thats why this role is so important to our organization. In this pivotal role, critical leadership will be expected during this exciting and transformative time for the company a unique opportunity for the right candidate. In this role, you will lead and supervise Service Delivery Team Leaders/ Client Specialist and a number of client teams to establish and maintain a motivated and skilled service delivery workforce; oversee the daily operations to ensure client satisfaction, work quality and efficiency, current and future business needs are met; identify and lead department, division or company level projects to realize corporate goals and strategies. III. Principal Responsibilities # Responsibilities Responsibility Area (E.g. Budgeting & Planning, Team Management, etc.) Description (Do in order to/to ) 1 Talent Inventory Manage and coach direct reports to be effective in both client management and people management. Identify, develop and retain high potential employees by providing effective leadership, coaching, training, and performance evaluation to team members and their supervisors. 2 Client Services Oversee the daily operations of each client teams to ensure client satisfaction; manage email, phone or in-person interactions with clients to maintain and enhance client relationship; execute company-wide client related programs to ensure consistent service delivery and brand promises; Oversee on-boarding of new clients. 3 Business Growth Proactively seeks opportunity to improve client experience and drive business growth. Support US based business development functions effectively in acquiring new clients and developing existing clients. Ensure all department activities comply with information security policies. 4 Problem Solving Resolve high impact client issues or new situations by analyzing root cause, identifying key steps to form a plan, pulling resources and acquiring support from different departments and functions, executing and making necessary changes, and communicating effectively. 5 Managing Projects Stay well informed of corporate goals and strategies; identify and lead department, division or company level projects. Lead assigned cross-function or company-wide activities and projects. 6 Employee Engagement and Budget Manages staffing level and targeted activities to accommodate a healthy balance of employee engagement, client satisfaction and business development needs. Manages priorities and budgets to meet company, department and team goals. The above responsibilities are not inclusive. Other responsibilities may be assigned to this job position depending on business needs IV. Contact Scope Internal Contacts All HR & Corporate Services departments External Contacts Client contacts, all US departments V. Minimum Qualifications Experience Minimum 9 years experience, 3-5 years management experience Education Background Bachelor Degree (Major) Skills Auditing, Training, Quality check, SOP creation, Process Transition, Escalation management, Performance management, Attrition, Shrinkage and Capacity Planning Competencies and Behaviors Manages for effective performance and develop staff Builds effective team relationships Communicates effectively Demonstrates functional excellence Customer centric Licenses/Certificates N/A Employee Value Proposition: Join Work with the best in class profession and know what they do Learn Learning is a lifelong process and you will have ample opportunities to develop Advance Real time promotions on business needs. Earn Our total reward strategy is much more than the base salary Contact : HR Karthik - 9008042208 | | Mail Id: Karthik_Venkat@resourcepro.in

Manage a team that designs, develops, troubleshoots and debugs software programs for databases, applications, tools, networks etc. Career Level M3 Career Level - M3 As a manager of the software engineering division, you will apply your knowledge of software architecture to manage software development tasks associated with developing, debugging or designing software applications, operating systems and databases according to provided design specifications Build enhancements within an existing software architecture and suggest improvements to the architecture

Dear JobSeekers! We have an exciting opportunity for QC -Assistant Manager with a leading manufacturing unit having specialization in contract manufacturing for Food and Pharmaceuticals divisions. Location: Ahmedabad Salary: Open to discuss Experience: 10 - 12 yrs Skills: RM Section Incharge, FP review, QMS preparation and Review, SOP preparation & Spec & STP preparation & Review Interested candidates can share CVs at jhelam.s@randstad.in

Job Description: 1. Will be responsible for managing the QA Dept & Performing in process checks as per SOP. 2. Preparation & Execution of SOP 3. Investigation of root cause & implementation of CAPA, Handling deviations, Non-Confirmities, OOS, CC, CAPA Tracking 4. Manage day to day activity 5. To maintain all calibration records & its corresponding documents 6. To schedule

Technograph Consultancy Services is looking for Engineer - Quality Control & Development to join our dynamic team and embark on a rewarding career journey. Analyzing customer needs to determine appropriate solutions for complex technical issues Creating technical diagrams, flowcharts, formulas, and other written documentation to support projects Providing guidance to junior engineers on projects within their areas of expertise Conducting research on new technologies and products in order to recommend improvements to current processes Developing designs for new products or systems based on customer specifications Researching existing technologies to determine how they could be applied in new ways to solve problems Reviewing existing products or concepts to ensure compliance with industry standards, regulations, and company policies Preparing proposals for new projects, identifying potential problems, and proposing solutions Estimating costs and scheduling requirements for projects and evaluating results

Greetings from Ahana Systems & Solutions!! As discussed, please find below the JD for BigFix consultant. Please find below the JD. Location: Bangalore. Experience: 8+ years. Duration: 2- 3 months contract. Skills: Ensure the BigFix configuration is correct and aligned with standard best practices. Ensure all high, medium, and low vulnerability patches are deployed to clients, including third-party application patches. Provide a workaround for packages that cannot be pushed with the OS patch, allowing only .exe or .rpm files to be installed in silent mode instead of applying only security updates. Integrate Nessus and BigFix to achieve compliance. Ensure Nessus and BigFix reports are aligned, as they currently show different compliance and non-compliance results. Ensure both tools communicate seamlessly. Create a Standard Operating Procedure (SOP) and provide it to the BIU team for further management. Ensure hardening compliance policies are enforced using BigFix. Conduct pre-checks and post-checks via BigFix, including repository reachability, disk space, mount points, and service status. Segregate IAM roles for each team, such as Linux, Windows, etc. If Interested, kindly share the resume to career@ahanait.com

A leading consulting firm is looking for Chartered Accountant (0-1 yr exp) for the role ofInternal Audit & Assurance Manager. Prior good experience in articleship or post required in Internal Audit of companies. Required Candidate profile -Prior exp. in internal audit -Experience with audit methods & techniques -Client-oriented & exp. in commercial activity -Strong time and team management & organizational skills - Bangalore based