Solution Support Professional, Design and Visualisation

Role Overview: As a Content & Campaign Professional, you will play a crucial role in supporting content and campaign activities aimed at increasing brand awareness, strengthening perceptions with clients and target audiences, and deepening engagement and loyalty. Your contribution will be essential in achieving BT Group's commercial and marketing objectives. Key Responsibilities: - Support in executing BT Group's content and campaign strategy to meet commercial and marketing goals. - Assist in implementing content programs that enhance BT Group's digital profile, SEO, and web traffic. - Contribute to brand positioning for external communications through the content strategy and plan. - Collate information and data for analysis to make data-driven recommendations for improving results and increasing client retention. - Support the use of multi-channel automation and customer relationship tools in email strategy and execution. - Assist with analytics activities to develop visible and measurable conversion funnels and identify patterns for content and campaign outcomes. - Undertake content production operations to deliver assets that align with BT Group's content and campaign strategy. - Support in implementing ways to enhance working processes within content and campaign management. Qualifications Required: - Experience in Agency Management, Customer Lifecycle, and Marketing Strategy. - Proficiency in Stakeholder Management, Budgeting, and Campaign Development. - Familiarity with KPI/Metric Monitoring, Brand Strategy, and Digital Marketing. - Ability in Campaign Optimisation, Customer Segmentation, and Project/Programme Management. - Knowledge of Account Based Marketing, Decision Making, and Growth Mindset. Additional Company Details: The company values inclusive leadership and focuses on leadership standards such as building trust through self-awareness, owning outcomes, delivering for the customer, being commercially savvy, having a growth mindset, and building diverse future-ready teams.,