Solution Design/Pre-Sales Solution Design

Pre-Qualification & Qualification

• Support deal qualification activity with Sales Specialist and Account Owners for a defined set of products and services within a technology area e.g. Wide Area Networking, LAN or Mobile communications
• Understand design brief / tender requirements to enable creation of a statement of requirements for standard products from which to build a solution
• Review current customer inventory / specifications to ensure suitable knowledge of customer environment to be accounted for in the solution creation/design/pricing
• Identify suitable BT vendors/partners that BT can work with to deliver solutions as and when required
• Requesting Deal Registration with vendors to secure preferential pricing and/or terms

Develop Solutions

• Engage with BT colleagues and/or customers as appropriate to ensure full understanding of the design briefs
• Ensure understanding of any design principles or financial guardrails to ensure solution compliance within BT
• Check Network or Service access availability / coverage to identify how the solution will be delivered and identification of potential challenges
• Create pricing for standard BT products and services (i.e. where a bespoke or complex solution is not required.)
• Build solution pricing (to produce pricing capable of customer acceptance) based on receipt of a detailed design supplied by team colleagues
• Pricing of all product components through a mix of the following: inputting deal parameters into appropriate pricing tools, following Salesforce and other online processes, deal registration, submitting front door requests, attending and following relevant governance steps
• Follow approved governance processes including seeking relevant pricing sign offs using processes/forms/meetings

Presentation/Deal Closure

• Create proposal documentation and/or input to customer presentations for the designed and priced solutions
• Re-work pricing/proposal documentation following customer feedback
• Prepare customer order forms and CRF’s including eSigning

Handover to Delivery

• Prepare for handover into delivery
• Assist with order input as required into various BT systems

Technical Expertise

• Maintain expertise in your chosen technology area to keep up to date with technology developments, market movement, regulation and competition

  Role & responsibilities

Preferred candidate profile