Solution Architect - Technology

Omega Healthcare

8 - 13 years

14 - 18 Lacs

hyderabad

Posted:Just now| Platform:

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Skills Required

customer service it enabled services customer support voice process crm non voice process project management team management customer care kpo technical support java technical process semi voice international call center telecalling

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a skilled Solution Architect to join our team in Hyderabad, with 8-14 years of experience. The ideal candidate will have a strong background in technology and solution architecture.

Roles and Responsibility

Design and implement comprehensive solutions using various technologies and tools.
Collaborate with cross-functional teams to identify business requirements and develop technical solutions.
Develop and maintain technical documentation for implemented solutions.
Provide training and support to end-users on new solutions.
Troubleshoot and resolve technical issues related to implemented solutions.
Stay up-to-date with industry trends and emerging technologies to improve existing solutions.

Job Requirements

Strong knowledge of CRM/IT Enabled Services/BPO industry trends and technologies.
Excellent problem-solving skills and ability to work under pressure.
Strong communication and interpersonal skills.
Ability to work collaboratively with cross-functional teams.
Strong analytical and technical skills.
Experience with solution architecture and design principles.
A graduate or postgraduate degree is required.

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