Software Support Engineer

4 - 8 years

4 - 8 Lacs

Posted:2 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Qualifications:
Any Bachelor or Master Degree with good computer knowledge Skills:

  • Strong communication skills
  • Quick grasp of concepts
  • Basic knowledge of software development lifecycle
  • Proficient in English communication

Key Responsibilities:
  • Engaging in effective communication with HODs and users.
  • Articulating software process flow to HODs and users.
  • Facilitating communication of issues and bugs to development team.
  • Maintaining and updating the issue/bug tracker diligently.
  • Participating in meetings and providing project status updates.
  • Sustaining open communication to resolve user issues promptly.

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