We are excited to inform you that we have an open position for Software Support Executive that we believe aligns well with your skills and career aspirations. About the Company: Sapphire Software Solutions is an ISO certified product development, engineering and consulting services company, serving mid-size to large corporations. We offer flexible offshore services from our state of the art delivery centers at Ahmedabad, India. Sapphire has deep client relationships spanning over 2 decades with various clients ranging from start-ups to large corporations. Qualifications : BE/BTech/BCA or a degree in a related field Location: Ahmedabad Experience: Fresher Primary Job Functions: Provide technical support (remote & onsite) of the products used by clients This will involve installation, training, Service, configuration, first line application support, investigating customer escalations and troubleshooting of Software Develop and apply testing processes for new and existing products to meet client needs Liaise with internal teams (e.g. developers and product managers) to identify system requirements Test current products and identifying deficiencies Identify quality assurance process bottleneck and suggest actions for improvement Has to provide guidance to clients on function, usage, and operation of products Track quality assurance metrics, like defect densities and open defect counts Convey customer feedback to development team Perform pre-sales technical support duties & assist the sales team with the preparation of proposals and customer demos Provide timely reports back to Project Management regarding progress on specific assignments Must be willing to travel Required Skills: Should have good computer basic and MS Office knowledge Excellent verbal and written communication skills. Strong problem-solving skills, the ability to replicate, diagnose and resolve problems Note : Training will be provided to ensure familiarity with the company’s products and systems. Thank you for considering this opportunity. We look forward to hearing from you soon. Job Types: Full-time, Permanent, Fresher Pay: ₹9,212.44 - ₹18,000.00 per month Benefits: Health insurance Paid time off Shift: Day shift Work Days: Monday to Friday Education: Bachelor's (Required) Location: Ahmedabad, Gujarat (Required) Work Location: In person
Sapphire Software Solutions is urgently hiring for Technical Support Engineer !! Experience: Freshers Location: Ahmedabad Primary Job Functions: 1. Provide technical support (remote & onsite) of the products used by clients 2. This will involve installation, training, Service, configuration, first line application support, investigating customer escalations and troubleshooting of Software 3. Develop and apply testing processes for new and existing products to meet client needs. 4. Liaise with internal teams (e.g. developers and product managers) to identify system requirements. 5. Test current products and identify deficiencies. 6. Identify quality assurance process bottlenecks and suggest actions for improvement. 7. Has to provide guidance to clients on function, usage, and operation of products. 8. Track quality assurance metrics, like defect densities and open defect counts. 9. Convey customer feedback to development staff. 10. Perform pre-sales technical support duties & assist the sales team with the preparation of proposals and customer demos 11. Provide timely reports back to Project Management regarding progress on specific assignments. Required Skills: 1. Should have good computer basic and MS Office knowledge. 2. Excellent communication skills 3. Strong problem-solving skills, the ability to replicate, diagnose and resolve problems. Interested candidates can apply now to schedule an interview!!! Job Type: Full-time Pay: ₹10,000.00 - ₹20,000.00 per month Benefits: Health insurance Shift: Day shift Work Days: Monday to Friday
Job Summary: We are seeking an experienced PHP Tech Lead with hands-on expertise in Laravel, Vue.js, and full-stack web application development. The ideal candidate will lead and mentor a dynamic team, manage multiple projects for global clients, and ensure the delivery of scalable, high-quality solutions. Strong technical leadership, client communication, and a proactive, problem-solving mindset are essential for success in this role. Technical Skills: Advanced knowledge of PHP, Laravel, and CodeIgniter frameworks Hands-on experience with Vue.js and front-end technologies Proficient in MySQL and PostgreSQL database design and optimization Strong understanding of JavaScript and AJAX Experience designing and developing secure RESTful APIs Sound knowledge of one or more CMS (e.g., WordPress, Shopify) Expertise in code security, code reviews, and enforcing clean coding practices Proficient in Git for version control and standard Git workflows Experience building full-fledged, scalable web applications (not just admin dashboards or APIs) Strong sense of system architecture, modular code structure, and scalable design patterns Practical experience with DevOps activities: CI/CD pipelines, automated deployments, server configuration, SSL setup, and monitoring Proficient with AWS, Azure or Google Cloud server management Minimum 1 year of experience managing teams and multiple projects under strict timelines Strong interpersonal skills with proven ability to mentor, guide, and collaborate with team members Proficient in resource allocation, management, and adjusting team resources based on project demands and timelines Experience working with global clients, managing client relationships and expectations, and translating business requirements into technical solutions Fluent in English with excellent verbal and written communication skills Proactive in staying updated with industry trends and quickly adapting to new tools and technologies Proactive mindset, strong problem-solving attitude, and willingness to take ownership of deliverables Bachelor's degree in Computer Science, Information Technology, or a related field. Advanced degree or relevant certifications are a plus. Responsibilities: Manage and deliver projects from conceptualization and visualization to technology mapping and final execution Act as the primary point of contact for clients, managing their expectations and ensuring their satisfaction. Oversee project scope, handle change requests (CR), and ensure timely delivery of milestones Guide the team in defining technical architecture and finalizing database schemas Plan, allocate, and balance team workload, monitor development activities, and report project progress Mentor, guide, and provide technical support to project teams, and improve team competence through ongoing training and development Lead the end-to-end development of full-fledged web applications using Laravel, Vue.js, and related technologies Ensure adoption of scalable design patterns, secure coding practices, and high-quality outputs Conduct regular code reviews and enforce clean coding standards Set up and maintain CI/CD pipelines and deployment processes Manage server configurations, SSL certificates, and monitoring for production environments Facilitate sprint planning, task breakdown, and progress tracking in an Agile Scrum environment Interact with clients to create technology specifications from business requirements Prepare and present project reports and documentation as required Conduct regular client meetings to discuss project progress and address any issues, propose effective technical solutions. Review and enhance current processes and methodologies to improve quality, reduce risk, and optimize timelines Identify and mitigate potential risks, proactively addressing issues that may impact project timelines or quality
Sapphire Software Solutions is hiring Technical lead-PHP Job Title : Technical Lead - PHP Experience : 6+ Years Location : Ahmedabad Job Summary: We are seeking an experienced PHP Tech Lead with hands-on expertise in Laravel, Vue.js, and full-stack web application development. The ideal candidate will lead and mentor a dynamic team, manage multiple projects for global clients, and ensure the delivery of scalable, high-quality solutions. Strong technical leadership, client communication, and a proactive, problem-solving mindset are essential for success in this role. Skills : Advanced knowledge of PHP, Laravel, and CodeIgniter frameworks Hands-on experience with Vue.js and front-end technologies Proficient in MySQL and PostgreSQL database design and optimization Strong understanding of JavaScript and AJAX Experience designing and developing secure RESTful APIs Sound knowledge of one or more CMS (e.g., WordPress, Shopify) Expertise in code security, code reviews, and enforcing clean coding practices Proficient in Git for version control and standard Git workflows Experience building full-fledged, scalable web applications (not just admin dashboards or APIs) Strong sense of system architecture, modular code structure, and scalable design patterns Practical experience with DevOps activities: CI/CD pipelines, automated deployments, server configuration, SSL setup, and monitoring Proficient with AWS, Azure or Google Cloud server management Minimum 1 year of experience managing teams and multiple projects under strict timelines Strong interpersonal skills with proven ability to mentor, guide, and collaborate with team members Proficient in resource allocation, management, and adjusting team resources based on project demands and timelines Experience working with global clients, managing client relationships and expectations, and translating business requirements into technical solutions Fluent in English with excellent verbal and written communication skills Proactive in staying updated with industry trends and quickly adapting to new tools and technologies Proactive mindset, strong problem-solving attitude, and willingness to take ownership of deliverables Bachelor's degree in Computer Science, Information Technology, or a related field. Advanced degree or relevant certifications are a plus. Responsibilities: Manage and deliver projects from conceptualization and visualization to technology mapping and final execution Act as the primary point of contact for clients, managing their expectations and ensuring their satisfaction. Oversee project scope, handle change requests (CR), and ensure timely delivery of milestones Guide the team in defining technical architecture and finalizing database schemas Plan, allocate, and balance team workload, monitor development activities, and report project progress Mentor, guide, and provide technical support to project teams, and improve team competence through ongoing training and development Lead the end-to-end development of full-fledged web applications using Laravel, Vue.js, and related technologies Ensure adoption of scalable design patterns, secure coding practices, and high-quality outputs Conduct regular code reviews and enforce clean coding standards Set up and maintain CI/CD pipelines and deployment processes Manage server configurations, SSL certificates, and monitoring for production environments Facilitate sprint planning, task breakdown, and progress tracking in an Agile Scrum environment Interact with clients to create technology specifications from business requirements Prepare and present project reports and documentation as required Conduct regular client meetings to discuss project progress and address any issues, propose effective technical solutions. Review and enhance current processes and methodologies to improve quality, reduce risk, and optimize timelines Identify and mitigate potential risks, proactively addressing issues that may impact project timelines or quality Apply now to know more about the role, the team, and how you can grow with us. Job Type: Full-time Pay: ₹600,000.00 - ₹1,200,000.00 per year Benefits: Health insurance Experience: PHP: 5 years (Required) Laravel: 4 years (Required) Location: Sola, Ahmedabad, Gujarat (Required) Work Location: In person
Designation: BD E Location: Ahmedabad (Ganesh Meridian, S.G. Highway) Desired Profile: Should be highly involved in client communications for overseas clients Should have experience in the following: Lead Generation Pre-sales Experience on Bidding portals (Upwork, Fiverr, PeoplePerHour, Freelancer, Truelancer, Guru) Experience in managing Social Media leads (LinkedIn Navigator, Instagram, Twitter & Facebook management) Excellent written and verbal communication, presentation, interpersonal, negotiation skills Must have demonstrated track record of meeting revenue and new client acquisition targets over the years. Duties and Responsibilities: Responsible to Involve in the full life cycle of Project management Responsible for generating business through bidding portals, cold calling, email marketing, social media marketing Responsible for the development and delivery of short and long-term strategic business goals Analyze market trends, and recommend changes to market and business development strategies based on analysis and feedback Manage multiple projects, prioritize work, and balance strategic and tactical issues Establish appropriate remuneration levels and performance-based conditions for the business development team Responsible for communication with the client and maintaining a healthy relationship with the existing clients Coordinating with the project manager and Development Teams
We are excited to inform you that we have an open position for Software Support Engineer that we believe aligns well with your skills and career aspirations. Below are the details of the position: About the Company: Sapphire Software Solutions is an ISO certified product development, engineering and consulting services company, serving mid-size to large corporations. We offer flexible offshore services from our state of the art delivery centers at Ahmedabad, India. Designation : Software Support Engineer Location : Ahmedabad Experience : Fresher Desired skills : Knowledge of testing & tools used for different testing, good communication skills, willingness to learn Primary Job Functions: Provide technical support (remote & onsite) of the products used by clients This will involve installation, training, Service, configuration, first line application support, investigating customer escalations and troubleshooting of Software Develop and apply testing processes for new and existing products to meet client needs Liaise with internal teams (e.g. developers and product managers) to identify system requirements Test current products and identifying deficiencies Identify quality assurance process bottleneck and suggest actions for improvement Has to provide guidance to clients on function, usage, and operation of products Track quality assurance metrics, like defect densities and open defect counts Convey customer feedback to development team Perform pre-sales technical support duties & assist the sales team with the preparation of proposals and customer demos Provide timely reports back to Project Management regarding progress on specific assignments Must be willing to travel Required Skills: Should have good computer basic and MS Office knowledge Excellent communication skills Strong problem-solving skills, the ability to replicate, diagnose and resolve problems Thank you for considering this opportunity. We look forward to hearing from you soon. Job Types: Full-time, Fresher Pay: ₹200,000.00 - ₹300,000.00 per year Ability to commute/relocate: Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Are you a fresher Education: Bachelor's (Required) Language: English (Required) Location: Ahmedabad, Gujarat (Required) Work Location: In person
We are excited to inform you about an open position on our Business Development team . If you’re a passionate, goal-oriented professional with a flair for software sales and international client communication, this role might be the perfect fit for you! Designation: BD E-Software Sales Experience: 0-4 Years Location: Ahmedabad (Ganesh Meridian, S.G. Highway) Desired Profile: Should be highly involved in client communications for overseas clients Should have experience in the following: Lead Generation Pre-sales Experience in managing Social Media leads (LinkedIn Sales Navigator, Instagram, Twitter & Facebook management) Excellent written and verbal communication, presentation, interpersonal, negotiation skills Must have demonstrated track record of meeting revenue and new client acquisition targets over the years Duties and Responsibilities: Responsible to Involve in the full life cycle of Project management Responsible for generating business through bidding portals, cold calling, email marketing, social media marketing Responsible for the development and delivery of short and long-term strategic business goals Analyze market trends, and recommend changes to market and business development strategies based on analysis and feedback Manage multiple projects, prioritize work, and balance strategic and tactical issues Establish appropriate remuneration levels and performance-based conditions for the business development team Responsible for communication with the client and maintaining a healthy relationship with the existing clients Coordinating with the project manager and Development Teams If you're a go-getter ready to make an impact in the software industry, we’d love to hear from you!
Job Description Report this job We are seeking a strategic and results-driven Talent Acquisition Lead to manage and optimize our recruitment lifecycle. This role will be responsible for focus on Talent Acquisition (80%) & HR Operations (20%) like developing sourcing strategies, leading a team of recruiters, and partnering with business leaders to attract, engage, and hire top talent, Reward & Recognition, Fun Friday, Event & Outing Management, Festivities Management and Employee Engagement activities. The ideal candidate will have a deep understanding of talent acquisition best practices and a passion for building high-performing teams. Key Responsibilities Talent Acquisition (80%): Oversee and optimize sourcing strategies including social media, job boards, networking, employee referrals, campus hiring and recruiting events. Own and enhance end-to-end recruitment processes (requisition to offer). Ensure a seamless and engaging candidate experience from application to onboarding. Develop and implement effective talent acquisition strategies aligned with company goals. Analyze workforce plans and hiring needs to proactively drive recruitment efforts. Partner with senior leadership to understand current and future hiring demands. Lead, coach, and mentor a team of recruiters and coordinators. Set performance goals, track KPIs, and ensure high-quality service delivery from the TA team. Promote a culture of accountability, inclusion, and continuous improvement. Maintain ATS data integrity, reporting, and compliance with applicable laws and regulations. Collaborate with HR and hiring managers to ensure consistency and fairness in hiring. Promote the company’s employer brand across multiple platforms and touchpoints. Track and report on key recruiting metrics Provide insights and recommendations based on data to improve hiring practices. HR Operations (20%): Should be responsible for new joinee induction or orientation. Partner with managers to design and implement employee engagement initiatives. Should be responsible for employee engagement activities like fun Friday, reward & recognition (EOQ), Festival celebration, event management, office outing. Collaborate with HR Business Partners to support engagement and retention initiatives. Partner with HR operations teams on onboarding, offboarding, and policy implementation. Analyze HR metrics and provide insights to improve business outcomes. Identify high-potential employees and support talent development initiatives. Generate adhoc HR report like organization wise attrition and probable attrition data. Qualification Master or Bachelor degree in Human Resource or related fields. Minimum 5 years of experience in end to end talent acquisition and 1 year of experience in team handling role Hands on experience in in managing full-cycle recruitment in fast-paced environments. (Sourcing, Screening, Interviewing and extend offer) Strong understanding of recruitment processes and best practices Hands on experience on Job boards like Naurki, TimesJob, Foundit, Indeed and other. Hands-on experience with LinkedIn sourcing tools and methodologies, with a proven ability to attract high-quality candidates and fill critical vacancies efficiently. Proficiency with social media, CV databased and professional network Should have hands on experience in employee engagement activities. Proven experience in stakeholder management and building relationship Proficiency in using recruitment technology & tools Excellent interpersonal and communication skills Excellent negotiation & convincing skills Excellent analytical & problem-solving skills Key Details Job Function: HR/PM/IR/Training Industry: IT-Software Specialization:Recruitment Qualification: MBA/ PGDM (HR/Industrial Relations ) BBA/ BBM/ BBS Employment Type: Full Time Key Skills Talent Acquisition Recruitment Technical Hiring Linkedin Team Handling Leadership Hiring Job Posted by Company Sapphire Software Solutions Sapphire Software Solutions is a ISO certified product development, engineering and consulting servi... Moreces company, serving mid-size to large corporations. We offer flexible offshore services from our state-of-the-art delivery centers at Ahmadabad, India. Sapphire has deep client relationships spanning over 2 decades with various clients ranging from startups to large corporations. Sapphire's software Development and Engineering service line offers a full life cycle software development and engineering services to independent software vendors, systems companies and companies offering enterprise, web, social networking, media and mobile applications. Our services span software outsourcing, product development, testing, technical support, implementation and maintenance. Our Product Consulting service line offers package implementation solutions and services based on software products to customers in Financial Services, Education, Manufacturing, Healthcare and Government segments. Less Job Id: 71681250
We are seeking a strategic and results-driven Talent Acquisition Lead to manage and optimize our recruitment lifecycle. This role will be responsible for focus on Talent Acquisition (80%) & HR Operations (20%) like developing sourcing strategies, leading a team of recruiters, and partnering with business leaders to attract, engage, and hire top talent, Reward & Recognition, Fun Friday, Event & Outing Management, Festivities Management and Employee Engagement activities. The ideal candidate will have a deep understanding of talent acquisition best practices and a passion for building high-performing teams. Key Responsibilities: Talent Acquisition (80%): Oversee and optimize sourcing strategies including social media, job boards, networking, employee referrals, campus hiring and recruiting events. Own and enhance end-to-end recruitment processes (requisition to offer). Ensure a seamless and engaging candidate experience from application to onboarding. Develop and implement effective talent acquisition strategies aligned with company goals. Analyze workforce plans and hiring needs to proactively drive recruitment efforts. Partner with senior leadership to understand current and future hiring demands. Lead, coach, and mentor a team of recruiters and coordinators. Set performance goals, track KPIs, and ensure high-quality service delivery from the TA team. Promote a culture of accountability, inclusion, and continuous improvement. Maintain ATS data integrity, reporting, and compliance with applicable laws and regulations. Collaborate with HR and hiring managers to ensure consistency and fairness in hiring. Promote the companys employer brand across multiple platforms and touchpoints. Track and report on key recruiting metrics Provide insights and recommendations based on data to improve hiring practices. HR Operations (20%): Should be responsible for new joinee induction or orientation. Partner with managers to design and implement employee engagement initiatives. Should be responsible for employee engagement activities like fun Friday, reward & recognition (EOQ), Festival celebration, event management, office outing. Collaborate with HR Business Partners to support engagement and retention initiatives. Partner with HR operations teams on onboarding, offboarding, and policy implementation. Analyze HR metrics and provide insights to improve business outcomes. Identify high-potential employees and support talent development initiatives. Generate adhoc HR report like organization wise attrition and probable attrition data. Qualification: Master or Bachelor degree in Human Resource or related fields. Minimum 5 years of experience in end to end talent acquisition and 1 year of experience in team handling role Hands on experience in in managing full-cycle recruitment in fast-paced environments. (Sourcing, Screening, Interviewing and extend offer) Strong understanding of recruitment processes and best practices Hands on experience on Job boards like Naurki, TimesJob, Foundit, Indeed and other. Hands-on experience with LinkedIn sourcing tools and methodologies, with a proven ability to attract high-quality candidates and fill critical vacancies efficiently. Proficiency with social media, CV databased and professional network Should have hands on experience in employee engagement activities. Proven experience in stakeholder management and building relationship Proficiency in using recruitment technology & tools Excellent interpersonal and communication skills Excellent negotiation & convincing skills Excellent analytical & problem-solving skills
Sapphire Software Solutions is urgently hiring for Technical Support Engineer !! Experience: Freshers Location: Ahmedabad Primary Job Functions: 1. Provide technical support (remote & onsite) of the products used by clients 2. This will involve installation, training, Service, configuration, first line application support, investigating customer escalations and troubleshooting of Software 3. Develop and apply testing processes for new and existing products to meet client needs. 4. Liaise with internal teams (e.g. developers and product managers) to identify system requirements. 5. Test current products and identify deficiencies. 6. Identify quality assurance process bottlenecks and suggest actions for improvement. 7. Has to provide guidance to clients on function, usage, and operation of products. 8. Track quality assurance metrics, like defect densities and open defect counts. 9. Convey customer feedback to development staff. 10. Perform pre-sales technical support duties & assist the sales team with the preparation of proposals and customer demos 11. Provide timely reports back to Project Management regarding progress on specific assignments. Required Skills: 1. Should have good computer basic and MS Office knowledge. 2. Excellent communication skills 3. Strong problem-solving skills, the ability to replicate, diagnose and resolve problems. Interested candidates can apply now to schedule an interview!!! Job Type: Full-time Pay: ₹10,000.00 - ₹20,000.00 per month Benefits: Health insurance Work Location: In person
We have an exciting opportunity available for a Software Support Engineer position at Sapphire Software Solutions in Ahmedabad, India. As a fresher joining our team, you will have the chance to provide technical support for our products, both remotely and on-site. Your responsibilities will include installation, training, configuration, and troubleshooting of software applications used by our clients. You will be required to develop and implement testing processes to ensure that our products meet the needs of our clients. Collaboration with internal teams such as developers and product managers will be essential to identify system requirements and address any deficiencies in our current products. In addition to technical support, you will play a key role in pre-sales activities, assisting the sales team with proposals and customer demos. Strong problem-solving skills and excellent communication abilities are crucial for this role. The ideal candidate should have a good understanding of testing tools, possess strong computer and MS Office skills, and be willing to learn and adapt in a dynamic environment. You will also need to have the ability to travel as part of your responsibilities. If you are a recent graduate with a Bachelor's degree, proficient in English, and looking to kickstart your career in software support, we encourage you to apply for this full-time position. Relocation to Ahmedabad, Gujarat is required for this role. Thank you for considering this opportunity with Sapphire Software Solutions. We are eager to hear from you and discuss how your skills and aspirations align with our team.,