Social Media Operations Manager

Job Opening: Social Media Manager

Location: Chennai
Job Type: Full-Time
Company: Kerplunk Media Chennai

Experience: 4 to 7 Years

Company Description
Kerplunk Media is a leading digital marketing and video production agency, specializing in creating compelling content and executing effective digital strategies. Our team of experts blends creativity with data-driven insights to help brands succeed in the digital space. We're passionate about enhancing online presence, driving business growth, and delivering measurable results. Join us to elevate your career while making a meaningful impact.

Role Description
We are looking for a full-time, on-site Social Media Operations Manager to join our team in Chennai. In this role, you will oversee and manage social media operations for our clients, ensuring effective strategy development, content execution, and performance monitoring. You’ll work closely with creative and marketing teams to ensure brand consistency and campaign success across platforms.

Key Responsibilities

• Manage the daily operations of clients' social media accounts across platforms (Instagram, Facebook, X, LinkedIn, etc.)
• Develop and implement social media strategies tailored to client objectives
• Coordinate with creative, content, and marketing teams to plan, schedule, and publish content
• Monitor engagement and track performance metrics (engagement, reach, conversions, etc.)
• Create and optimize workflows and SOPs for content approval and publishing
• Lead, mentor, and manage a team of social media executives or interns
• Stay up to date with industry trends and competitor activity to keep strategies relevant
• Handle crisis communication and manage online reputation, when necessary
• Ensure all content adheres to brand guidelines and meets company goals

Requirements

• 4–6 years of experience in social media management or digital marketing operations
• Well Experience in Client Handling and Team Handling
• Proven expertise in social media strategy, content planning, and performance analysis
• Strong knowledge of content scheduling, audience engagement, and analytics tools
• Experience managing advertising campaigns across social platforms
• Excellent communication, organizational, and project management skills
• Ability to collaborate effectively with cross-functional teams
• Bachelor’s degree in Marketing, Communications, or a related field (preferred)
• Previous agency experience is a plus

Preferred Skills

• Apply Only who have a relevant experience and field
• Experience working in a digital marketing or creative agency environment
• Familiarity with paid media and performance marketing
• Basic proficiency in design or editing tools (e.g., Canva, Adobe Suite, CapCut)

Why Join Us?

• Competitive salary and performance-based incentives
• A creative, collaborative, and inclusive work culture
• Opportunities for professional growth and continuous learning
• A dynamic environment that values innovation and creativity

How to Apply
Send your resume and portfolio or LinkedIn profile to [dilipkumar.kerplunk@gmail.com] with the subject line:
Application – Social Media Operations Manager – Chennai

Job Types: Full-time, Permanent

Ability to commute/relocate:

• Ekkattuthangal, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor's (Preferred)

Work Location: In person