Social Media Marketing & Client Servicing Executive

This is a work from office profile & Job Location is Ahmedabad.

Job Title:

Social Media Marketing & Client Servicing Executive

Salary range: 1.8L to 3.6L per annum depending upon your experience and current salary

Location:

Experience Required:

2 years

About the Role:

Social Media Marketing & Client Servicing Executive

This role bridges the gap between clients and our internal teams — ensuring ideas are executed seamlessly, goals are met, and the clients are delighted every step of the way.

Key Responsibilities:

Client Servicing & Coordination

• Act as the primary point of contact for assigned clients.
• Understand each client’s business, objectives, and target audience to craft relevant strategies.
• Coordinate between clients and internal teams (design, content, and strategy) to ensure timely and quality deliverables.
• Conduct regular follow-ups, reviews, and performance updates with clients.
• Manage client feedback and ensure smooth execution of revisions or campaign updates.

Social Media Marketing

• Develop and implement monthly social media strategies aligned with client goals.
• Identify trends, insights, and opportunities to improve social media performance.
• Collaborate with the creative team to ideate campaign concepts, captions, and content calendars.
• Ensure consistency in brand voice, aesthetics, and message across platforms.
• Track and analyze performance metrics, providing monthly reports and actionable insights.

Creative & Strategic Inputs

• Stay updated with the latest social media trends, algorithms, and emerging tools.
• Bring innovative ideas to enhance engagement and audience growth.
• Suggest platform-specific strategies for Instagram, Facebook, LinkedIn, YouTube, and others.
• Monitor competitors and industry activity to identify opportunities for differentiation.

Required Skills & Qualifications:

• Bachelor’s degree in Marketing, Communications, or related field.
• Minimum

  2 years

  of relevant experience in social media marketing and client servicing.
• Excellent

  oral and written communication skills

  .
• Strong

  negotiation, presentation, and relationship management

  skills.
• Deep understanding of major social media platforms and their best practices.
• Creative thinker with attention to detail and ability to manage multiple clients simultaneously.
• Familiarity with analytics tools (Meta Business Suite etc.) is a plus.

You'll fit in right if:

• Are passionate about social media and digital storytelling.
• Can juggle multiple clients without dropping the ball.
• Love brainstorming ideas and turning them into successful campaigns.
• Are proactive, organized, and thrive in a fast-paced agency setup.
• Have a keen eye for design quality and brand alignment.

Perks & Culture:

• 24 paid leaves, yearly.
• Young, creative, and collaborative team environment.
• Opportunity to work with diverse brands across industries.
• Space to pitch ideas, experiment, and grow.
• Flexible thinking, transparent communication, and a lot of brainstorming fun!