Job
Description
Role Overview We’re looking for a proactive, detail-oriented Social Media & Influencer Manager to take full ownership of our organic presence across Instagram, Pinterest, TikTok, Google, and other key platforms. Key Responsibilities 🗓 Content Scheduling & Platform Ownership Manage the content calendar across all channels and schedule/publish posts consistently . Adapt posts to suit each platform’s format, visual style, and caption style. Maintain profile hygiene: bios, highlight reels, board structures, post pinning, etc. Ensure all live content is typo-free, properly formatted, and on-brand. 💬 Engagement & Community Management Respond to DMs, comments, tags, reviews , and questions promptly and warmly. Flag recurring questions or concerns to the team for FAQ/content updates. Ensure a consistent, friendly tone across all audience interactions. 📸 UGC & Customer-Driven Content Identify, request, and secure usage rights for high-quality UGC from real customers. Organize, archive, and reuse UGC across campaigns and platforms. Maintain high standards of aesthetic quality and brand alignment. 🤝 Influencer Campaign Management Discover and reach out to relevant UK-based creators who align with our tone and aesthetic. Negotiate rates, manage budgets, and coordinate product sendouts and deliverables . Review content for tone, quality, and fit—ensure timely delivery and usage rights. Build and maintain a reliable network of creators we can activate regularly 📊 Social Trend Awareness Stay ahead of platform updates, visual trends, creator formats, and tone shifts—particularly in the UK decor and lifestyle space. Suggest trend-adapted post formats, hooks, or content angles to the brand team. Review all content with a critical eye for visual taste and tonal accuracy 📁 Tools & Organization Manage all calendars, campaigns, and content pipelines using Notion, Google Sheets, Drive, and shared folders . Keep things documented, clearly labeled, and status-tracked across platforms and collaborations. Required Skills & Experience 3+ years of experience managing social media and/or influencer campaigns for a consumer brand or client. Strong working knowledge of Instagram, TikTok, Pinterest , and other customer-facing platforms. Experience with Canva and tools like CapCut or InShot to adapt creative assets quickly. Hands-on experience using Notion , Google Sheets, and similar planning tools. Excellent written English, with natural tone and brand sensitivity. Demonstrated ability to manage creator partnerships , including outreach, negotiation, logistics, and content QC.
