Social Media Manager

Job Description

Job Description Are you someone who excels at people management and loves to fulfill client challenges? Someone in love with digital marketing and its various facts? Someone who enjoys the idea of growing teams and expanding the business? We are looking for a quality-driven, account director to join our fast-growing agency. The responsibilities include building and nurturing account management teams, working on client requirements and relationships, ensuring fulfillment of client briefs, and working cross-functionally with other teams. Successful candidates will have exceptional interpersonal skills, a proven track record of client relationship management, at least 5 years of work experience with some experience in a management role, and a keen eye for detail. Key Responsibilities Leading clients' campaign digital marketing campaigns Managing Account Managers, Group Account Managers and Client facing personnel Driving operational efficiency and quality output for the client account Ensuring that client needs are looked after and met satisfactorily Upselling and cross-selling to clients from time to time Overseeing internal team management focusing on account teams Comfortable in working cross-functionally with design and technical teams to meet client goals Looking into the smooth functioning of client reporting, monitoring performance indicators (both internal and external) Reporting to the leadership on the Account team’s performance and growth of a particular account. Identifying new opportunities for growth. About the Company EMD is an award-winning integrated services firm with offices in the US, Canada and India . We specialize in Design, Digital & Technology offerings with a clear focus on limited clientele, high quality. Because we help brands craft beautiful messages, we're also known as 'Storytellers'. Over the past 10+ Years , we have associated with over 175+ brands across 12 portfolios. Ranging from Education, Fashion & Lifestyle, Publishing, and Healthcare, to Automobiles & Heavy Equipment, Technology & Legal firms , we have serviced an extensive range of clients across B2B and B2C domains. Some of our key clients include: W for Woman Aurelia Wave Infrastructure The Body Shop Penguin Random House Indian Motorcycles Beetel India Dabur International Bobcat India Show more Show less