Posted:2 days ago|
Platform:
On-site
Full Time
Manage social media presence to drive customer retention, community building, and brand loyalty for D2C brands. Focus on post-purchase engagement and creating long-term customer relationships. Key Responsibilities
● Social media engagement rates and community growth
● Customer retention attribution from social media activities
● User-generated content volume and engagement
● Social media customer service response time and satisfaction
● Cross-channel campaign integration effectiveness
Cloutgency
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