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2.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Summary Position Summary Analyst – NOC (Network Operations Center) Engineer- Deloitte Support Services India Private Limited The Monitoring & Control Function is accountable for the delivery of end to end infrastructure monitoring of NL member firm – including Server Monitoring, Application monitoring, Network monitoring and storage backup monitoring Services as well as Azure platforms underpinning SAP, Enterprise (IT) Services. It also provides technology support to the multiple service lines in NL IT, delivering monitoring solutions. Work you’ll do The Network Operations Center Engineer is responsible for monitoring entire NL IT datacenters and infrastructure devices & services in 24X7 working environment with rotational week offs. This includes working with multiple teams of NL IT such as Application services, platform, storage, network, SAP, ITSM who are responsible for delivering several services to clients. The Network Operations Center Engineer remit encompasses core monitoring services with the help of SCOM. Reporting to the Monitoring & Control team manager, you will be expected to handle day-to-day operations during the allocated shift with enough knowledge on IT infrastructure. Responsibilities Strategic Exploring ways of improving processes and procedure to support our infrastructure NL IT Service management function engagements for quick resolutions Problem solving, critical & analytical skills while handling daily operational activities Operational Monitoring the health of the infrastructure and ICT services of NL IT infrastructure Monitoring the performance and capacity of systems. Proactive and reactive escalation of potential disruptions in our IT services Detect, analyze and log events, errors and alarms concerning the infrastructure Investigate and resolve 1st level of Alerts and Incidents Analyze, identify trends, and come with possible solutions for bulk alerts. Registration of incidents/changes/requests in SNOW ticketing system and assigning to respective teams for resolutions Coordinating with Infra and other technical teams for alert resolutions and Major Incidents/outages. Capable to take ownership on day-to-day operational activities and issues. Coordinating and communicating in monthly maintenance window activities Contribute to the creation of technical working documents and procedures Share knowledge of new solutions with Monitoring and control team Regularly and efficiently handle the requests and incidents which enter out ticketing system The team At Deloitte, we’re all about collaboration. And nowhere is this more apparent than among our 2,000-strong internal services team. With our combined specialist skills, we provide all the essential support and advice our client-facing colleagues need, right across the firm. This enables them to focus all their efforts on delivering the best service possible to their clients. Covering seven distinct areas; Human Resources, Clients & Industries, Finance & Legal, Practice Support Services, Quality & Risk Services, IT Services, and Workplace Services & Real Estate, together we live, breathe, and deliver the Deloitte experience. About Deloitte Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee (“DTTL”), its network of member firms, and their related entities. DTTL and each of its member firms are legally separate and independent entities. DTTL (also referred to as “Deloitte Global”) does not provide services to clients. In the United States, Deloitte refers to one or more of the US members firms of DTTL, their related entities that operate using the “Deloitte” name in the United States and their respective affiliates. Certain services may not be available to attest clients under the rules and regulations of public accounting. Please see www.deloitte.com/about to learn more about our global network of member firms. Copyright © 2017 Deloitte Development LLC. All rights reserved. Location: Hyderabad Experience: 2 to 4 years Work shift Timings: 24x7, 3 shifts, Rotational working Environment Morning shift (5:30 a.m. to 2:30 p.m. IST) Afternoon shift (02:00 p.m. to 11.00 IST) Night shift (09:00 pm to 06:00 a.m. IST) Rotational Week offs depending upon business requirements Qualifications Bachelor of Engineering/ Bachelor of Technology 2+ years’ experience in a similar role and Enterprise organisation. Essential Exceptional communications skills, both written and verbal A strong track record of delivering continual service improvement Be able to communicate effectively, technical issues with technical and non-technical audience Knowledge of IT infrastructures, Infra Network and associated protocols such as TCP/IP and SNMP and system centre suite components (SCCM, SCVMM, SCOM DPM, FCM) Understanding of clustering, failover and High availability concepts. Knowledge and support (hands on) skills on Microsoft Windows 2016/2019/2022 server. Well acquainted with server/application monitoring through SCOM 2019/2022. Hands on knowledge on Infra Backup monitoring through System Center DPM. Knowledge on IIS, SharePoint, SQL DB/Availabilty groups and basic understanding of SAN and Data Center infrastructure. Basic understanding of cloud infrastructure such as Azure, AWS. Hands on knowledge on ServiceNow ticketing system for creating and managing Incidents, Problems, Changes A solid understanding of the ITIL framework Experience recording and maintaining incident & requests within a ticketing system Good to have Understanding/Experience on Dynatrace, SolarWinds ITIL Certification Azure 900 certification MCSE certification, CCNA knowledge All round experience of infrastructure areas. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Requisition code: 300874 Show more Show less
Posted 1 month ago
0 years
0 Lacs
Trivandrum, Kerala, India
On-site
Role Description UST Designation: Lead II - Semiconductor Product Validation Requirement name: Firmware Validation Who We Are At UST, we help the world’s best organizations grow and succeed through transformation. Bringing together the right talent, tools, and ideas, we work with our client to co-create lasting change. Together, with over 30,000 employees in 25 countries, we build for boundless impact—touching billions of lives in the process. Visit us at . The Opportunity This individual will be primarily responsible for development of system test plan, test cases and respective automation of individual modules / products (compute, accelerators, GPUs) that go into Data Center or Cloud. Interfacing with silicon, platform hardware, and firmware teams during test content development based on product requirements. Development of Automation for the test content developed and execution of it to make sure product meets the quality criteria and spec adherence and meet project schedules and timelines. What we are looking for- Solid experience in Systems engineering especially dealing with embedded systems qualification and validation, system level Integration, automation framework (such as Robot Framework), and debugging of system software. Hardware Exposure and understanding – Comfortable with hardware bus interfaces, system design, reading schematics etc Network /System Management – Understanding or prior experience with IPMI, BMC, SNMP, BIOS, Device Drivers, High Availability etc are preferable. Experience with Python for automation scripting using Robot framework. Solid experience in Creating System Test Cases, Test Plans, develop test content, automate execution, create test reports, and debug/triage of observed/reported failures. Experience of creating automated testing pipeline and CI/CD systems and processes Have deep experience of system level debugging (including customer issues) with good understanding of managing and triaging production level issues. Stress, performance, and reliability Testing Project Status reporting and communication Skillset Required Either One Or More. Baseboard Management Control (BMC) / Intelligent Platform Management Interface (IPMI) Firmware - Boot Loader, U Boot, Power Boot, UEFI, BIOS System Bus - PCIe, I2C, I3C, SPI, SCSI, NVMe, USB (Optional) What We Believe We’re proud to embrace the same values that have shaped UST since the beginning. Since day one, we’ve been building enduring relationships and a culture of integrity. And today, it's those same values that are inspiring us to encourage innovation from everyone, to champion diversity and inclusion and to place people at the centre of everything we do. Humility We will listen, learn, be empathetic and help selflessly in our interactions with everyone. Humanity Through business, we will better the lives of those less fortunate than ourselves. Integrity We honour our commitments and act with responsibility in all our relationships. Equal Employment Opportunity Statement UST is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance. To support and promote the values of UST. Comply with all Company policies and procedures Skills Uefi,Bios,Python,Bmc Show more Show less
Posted 1 month ago
5.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
� � ️ Key Responsibilities � � Team & Workflow Management Supervise a team of Service Desk/NOC Engineers handling L1 support for: o Our country-wide ISP network in Australia o Broadband faults, FTTH outages, leased line disruptions o BGP/OSPF routing issues, fiber cuts, and last-mile failures Manage shift schedules, workforce planning, and daily handovers in a 24x7 environment. • Provide real-time supervision of the ticket queue, follow-through on escalations, and assist in crisis management during major outages. Ensure timely incident classification, ticket creation, prioritization, and resolution as per client's SLAs. Coordinate with Field Engineers, L2/NOC, and Core Network teams for fault resolution, escalation, and field dispatch. Track Mean Time to Restore (MTTR), First-Time Resolution (FTR), and proactively escalate repeat offenders in the network. Analyze fault patterns, link failure causes, and customer complaints for trend identification. Recommend process enhancements and contribute to root cause analysis documentation (RCA). Drive the usage and refinement of Service Desk SOPs, NOC playbooks, and escalation matrices. Act as the primary point of contact for VIP client escalations, account managers, or Tier-2 NOC. Support service delivery teams in new link activations, customer handoffs, and port testing. Coordinate closely with Infrastructure Vendors (Nokia, Cisco, Huawei) and field operations teams. Required Skills & Experience � � Professional Experience 5+ years in ISP/NOC/Network Service Desk roles with at least 2 years in a team leadership capacity. Hands-on experience with support operations around: o FTTH, MPLS, ILL, DIA, SD-WAN, Wi-Fi, or Carrier Ethernet o Network Monitoring Tools (SolarWinds, PRTG, Nagios, Cacti, Splunk, Zabbix) o Ticketing Systems like Remedy, Freshdesk, Cherwell, or proprietary OSS/BSS stacks Strong knowledge of Layer 2/3 networking: VLAN, PPPoE, OSPF, BGP, NAT, SNMP, etc. Familiarity with OSS/BSS platforms (e.g., CRM, provisioning, billing integration). Understanding of last-mile technologies: GPON, DSLAMs, EoC, wireless backhaul. Show more Show less
Posted 1 month ago
5.0 years
0 Lacs
Bengaluru, Karnataka, India
Remote
ATS – Advanced Technical Support applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert. Frequently contributes to the development of new ideas and methods. Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors. Leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives. Acts as an expert providing direction and guidance to process improvements and establishing policies. Frequently represents the organization to external customers/clients. Exercises significant independent judgment within broadly defined policies and practices to determine best method for accomplishing work and achieving objectives. Contribute through trainings to upskill peers or stakeholders. About the Role Years of experience needed – 5+ Years of experience. Responsibilities Good experience with enterprise networking, monitoring, troubleshooting, and management tools. Experience in Networking protocols testing (HTTP, HTTPS, SNMP, Telnet, FTP, SSH, DNS, DHCP, IPV4, IPV6, TCP/IP, UDP, ARP, LLMNR, WINS). Experience of application inter-operability testing on Access points, routers and mobiles. Proven previous professional experience conducting Packet Analysis using Wireshark or equivalent tools. Knowledge on Networking Concepts (WSD, LPD, Bonjour, Ldap, IPSec, 802.1x, Certificate management, Radius server). Working experience in Windows, Linux & MAC OS’s. Knowledge of printing solutions. Cloud exposure. Exposure to proxy servers. Exposure to Wireshark. Run Network trace in client PC. Method for verifying open network ports. Method for ensuring printer internet/cloud connectivity. Troubleshooting print job submission failures. Excellent verbal and written communication skills in language to be supported. Advanced troubleshooting skills in a technical environment. Excellent analytical and problem-solving skills. Advanced Software and hardware knowledge of computing, storage and peripheral devices. Specific knowledge and training with HP products. Knowledge of multiple product lines (for example, proactive, reactive, storage, enterprise systems, tier 2 or 3 support, etc.). Advanced proficiency with case management databases and tools. Superior customer service skills. Phone and remote support experience. E-support experience, knowledge and resolution ability. Ability to solve and document solutions for usage of other technicians and customers. Ability to mentor new agents. Ability to train peers on solutions. Ability to take full ownership for resolution with escalated customers. Ability to lead technical action plans. Lead or provide expertise to teams or projects. Highly Developed knowledge of more complex solutions. Very good communication skills. Should be very interactive and top on deliverables being working from client environment. Qualifications Bachelor's or master’s degree in Computer Science, Information Systems, Engineering or equivalent. Required Skills Excellent verbal and written communication skills in language to be supported. Advanced troubleshooting skills in a technical environment. Excellent analytical and problem-solving skills. Advanced Software and hardware knowledge of computing, storage and peripheral devices. Specific knowledge and training with HP products. Knowledge of multiple product lines (for example, proactive, reactive, storage, enterprise systems, tier 2 or 3 support, etc.). Advanced proficiency with case management databases and tools. Superior customer service skills. Phone and remote support experience. E-support experience, knowledge and resolution ability. Ability to solve and document solutions for usage of other technicians and customers. Ability to mentor new agents. Ability to train peers on solutions. Ability to take full ownership for resolution with escalated customers. Ability to lead technical action plans. Lead or provide expertise to teams or projects. Highly Developed knowledge of more complex solutions. Very good communication skills. Should be very interactive and top on deliverables being working from client environment. Preferred Skills Cloud exposure. Exposure to proxy servers. Exposure to Wireshark. Run Network trace in client PC. Pay range and compensation package Maximum - 16LPA Equal Opportunity Statement We are committed to diversity and inclusivity. ``` Show more Show less
Posted 1 month ago
0 years
0 Lacs
Gurgaon, Haryana, India
On-site
Join our Team About this opportunity: At Ericsson, we are offering a fantastic opportunity for a passionate and motivated Solution Architect to join our dynamic and diverse team. In this role, you will contribute to the design, construction, and management of Ericsson-based solutions. Familiarity with big data technologies, agile methodology and practices constitutes an integral part of the role. What you will do: Managing the overall operations of multiple solutions deployed within the customer environment. Customer engagement is essential to secure agreements on the proposed solutions. Prepare technical presentations, proposals, and conduct walkthroughs with customers. Lead the technical risk analysis and assist the Program Manager/Program Director in the overall risk analysis process. Manage internal and external stakeholders to identify and bridge gaps. Identify New Business Opportunities. Leading the delivery team by assigning tasks and reviewing progress. Lead User Acceptance Testing (UAT) for the Customer. Managing the L1, L2, L3, and CNS (Support) teams, as well as the customer's Operations and Maintenance (O&M) team. Identify scope creep and change requests during the delivery phase. Support Pre-Sales Activities Prepare Effort Estimation Lead Customer Presentations and Demonstrations Interface with third-party providers (3PP) and original equipment manufacturers (OEMs) to evaluate and integrate their solutions into Ericsson's offerings. Act as a Solution Lifecycle Manager for the proposed or implemented solution. Proactively develop competence in new solution areas within the domain and technologies. Mentor solution integrators, developers, and system architects, providing a transparent and open environment for growth and development. The skills you bring: Experience in architecting Large Size Products, Micro Service Architecture, Database Models Strong Experience in Development within the NMS/EMS Telecom Domain Understanding OSS/NMS-Related Standards Understanding and Experience in Telecommunications Technologies Experience in network management concepts, including inventory management, fault management, performance management, and configuration management. Experience with Network Management Protocols, including SNMP, XML, REST/JSON, TL1, and ASCII. Experience in Software Development Life Cycle Must be proficient in software architecture, application design, development, and implementation using the technologies below- Programming & Scripting -Java, Java Scripts, Shell, Python Big Data – Apache Spark, Scala Microservices CI/CD Containerization/Docker Database -Postgres, MySQL, Cassandra, Mongo Db, Elastic Search. Tools-Git, Maven, Gradle, Docker, Jenkins, JMeter, JIRA Why join Ericsson? At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like. Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more. Primary country and city: India (IN) || Mumbai Req ID: 767286 Show more Show less
Posted 1 month ago
6.0 - 12.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Job description TCS has been a great pioneer in feeding the fire of Young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together. We are delighted to invite you for a discussion to get to know more about you and your professional experience. The interview will be in person. Venue details Date: 14th JUNE 2025 Timing : 10:00 Am-2:00 PM Location: Tata Consultancy Services, Sahyadri Park, Zone 3 Rajiv Gandhi Infotech Park, Hinjewadi Phase 3, Pune – 411057 Required Information Details Role Network Data / Network Security - Level 2/ Level 3 Required Technical Skill Set Routing, Switching, SDWAN, Wireless , Checkpoint , Versa and Palo Alto Firewall firewalls Desired Experience Range 6-12 years Location of Requirement Pune Desired Competencies Must-Have Configure, administer, and document Network infrastructure Should be capable of handling complex network issues and provide L2/L2 level support Knowledge of Configuring & troubleshooting of routing protocol BGP, OSPF & Eigrp Knowledge of QOS (policing, shaping, classification, marking, Queuing etc.) Should be able to create network diagrams in Visio Knowledge of Versa SDWAN technology Should have knowledge of MPLS VPN, VPLS, DMVPN technologies SNMP services configuration for Monitoring the Devices & traffic Engineering experience designing and deploying large scale LAN/WAN networks Configuration & Troubleshooting on Cisco Nexus switches Should have knowledge of port channels, Stacks, VLANs, STP, RSTP Configuration of HSRP/VRRP for load balancing and Primary/backup scenario Work on Cisco ACI fabric for creating BD/EPG/port channel etc. Knowledge of network monitoring tools e.g. NNMI, SolarWinds Cisco Prime Infrastructure administration Wireless Bridge technology awareness and administration Radius server troubleshooting Meraki Solution administration and troubleshooting Cisco Wireless Infrastructure administration and troubleshooting (WLC, WAP, Client Issue) Thorough knowledge on advanced TCP/IP concepts, switching, routing protocols Layer 2, Layer 3 protocols. At least 7 years of experience in deploying, configuring, and administering Checkpoint , Versa and Palo Alto Firewall firewalls Configure, administer, and document firewall infrastructure, working Checkpoint , Versa and Palo Alto Firewall Manage the firewall deployment, rules migrations, and firewall administration. Responsible for converting existing rule base onto new platforms. In depth knowledge and certifications on Checkpoint Thoroughly familiar with Checkpoint models, capabilities, and architectures Fully versed in the syntax of security platforms, and rule verification Engineering experience designing and deploying large scale Security networks Insure that notification is sent to all Stakeholders for required changes/upgrades Represent the changes at the weekly change review meetings and update network diagrams and all other applicable documents Show more Show less
Posted 1 month ago
0.0 years
0 Lacs
Gurugram, Haryana
On-site
Gurgaon,Haryana,India Job ID 767286 Join our Team About this opportunity: At Ericsson, we are offering a fantastic opportunity for a passionate and motivated Solution Architect to join our dynamic and diverse team. In this role, you will contribute to the design, construction, and management of Ericsson-based solutions. Familiarity with big data technologies, agile methodology and practices constitutes an integral part of the role. What you will do: Managing the overall operations of multiple solutions deployed within the customer environment. Customer engagement is essential to secure agreements on the proposed solutions. Prepare technical presentations, proposals, and conduct walkthroughs with customers. Lead the technical risk analysis and assist the Program Manager/Program Director in the overall risk analysis process. Manage internal and external stakeholders to identify and bridge gaps. Identify New Business Opportunities. Leading the delivery team by assigning tasks and reviewing progress. Lead User Acceptance Testing (UAT) for the Customer. Managing the L1, L2, L3, and CNS (Support) teams, as well as the customer's Operations and Maintenance (O&M) team. Identify scope creep and change requests during the delivery phase. Support Pre-Sales Activities Prepare Effort Estimation Lead Customer Presentations and Demonstrations Interface with third-party providers (3PP) and original equipment manufacturers (OEMs) to evaluate and integrate their solutions into Ericsson's offerings. Act as a Solution Lifecycle Manager for the proposed or implemented solution. Proactively develop competence in new solution areas within the domain and technologies. Mentor solution integrators, developers, and system architects, providing a transparent and open environment for growth and development. The skills you bring: Experience in architecting Large Size Products, Micro Service Architecture, Database Models Strong Experience in Development within the NMS/EMS Telecom Domain Understanding OSS/NMS-Related Standards Understanding and Experience in Telecommunications Technologies Experience in network management concepts, including inventory management, fault management, performance management, and configuration management. Experience with Network Management Protocols, including SNMP, XML, REST/JSON, TL1, and ASCII. Experience in Software Development Life Cycle Must be proficient in software architecture, application design, development, and implementation using the technologies below- Programming & Scripting -Java, Java Scripts, Shell, Python Big Data – Apache Spark, Scala Microservices CI/CD Containerization/Docker Database -Postgres, MySQL, Cassandra, Mongo Db, Elastic Search. Tools-Git, Maven, Gradle, Docker, Jenkins, JMeter, JIRA Why join Ericsson? At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply?
Posted 1 month ago
0 years
0 Lacs
Guindy, Tamil Nadu, India
On-site
The Engineer, Software develops, debugs, tests, deploys and supports code to be deployed in systems/products/equipment for various applications. They write, debug, maintain, and test software in various common languages and for software at various levels in the hierarchy (from Firmware to Application). Software creation follows an agreed to development process (such as Agile, Scrum, etc.) and complies with the product life cycle development (phase/gate deliverables). The Engineer, Software works in cross functional teams with other designers, customers, manufacturing engineering and project leadership to ensure robust and high quality product development. Enhance designs with feedback from reviews in areas such as manufacturing, test, supply chain, reliability, industrial design and simulations. Role: Individual Contributor in Networking NW Stack: L2, L3 (Routing Protocols - OSPF, BGP etc), MPLS, VXLAN, QOS Management: SNMP, Netconf/Yang, REST, CLI, gNMI, gRPC System Features: Platform Bringup (Including implementing linux Device drivers), Stacking, High Availability etc, Programming Language: Rich experience in C, C++, Python, GoLang languages NOS: Experience in NOS development/sustenance. SONIC NOS experience (will be an added advantage) ASICS/NPU: [Must-have] Good working experience with Broadcom - XGS/DNX family of Devices [Optional] Marvell - Innovium/Prestera Family of devices Project: SDK/NOS area of work at Chennai Facility Skills: Strong inter-working skills Good Communication skills Ability to inter-work with other functional-teams and Customer Facing team. Skills Requirements: Programming Language: Rich experience in C, C++, Python, GoLang languages NOS: Experience in NOS development/sustenance. SONIC NOS experience (will be an added advantage) NW Stack: L2, L3 (Routing Protocols - OSPF, BGP etc), MPLS, VXLAN, QOS Show more Show less
Posted 1 month ago
7.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Job Description Oracle Cloud Infrastructure (OCI) is a strategic growth area for Oracle. It is a comprehensive cloud service offering spanning Infrastructure as a Service (IaaS), Platform as a Service (PaaS) and Software as a Service (SaaS). OCI is committed to providing the best in cloud products that meet the needs of our customers who are tackling some of the world’s biggest challenges. About The Network Monitoring (NM) Team Networking is a mission critical part of the OCI cloud. Our customers want higher availability, more visibility, greater network security, better network performance and throughput, better capacity planning, root cause analysis, and prediction of failures. We help Oracle Cloud Infrastructure (OCI) build the best-in-class cloud monitoring solutions to provide performance monitoring, what-if analysis, AI enabled root cause analysis, prediction, and capacity planning for Oracle’s global cloud network infrastructure. Our mission is to build monitoring services that comprehensively view, analyze, plan, and optimize to scale and operate our networks. Responsibilities We are looking for a Senior Member of Technical Staff for the OCI Network Monitoring team who has the expertise and passion in solving difficult problems in globally distributed systems, building cloud native observability and analytics solutions at scale using innovative AI/ML solutions. You should be comfortable at building complex distributed AI/ML systems that excel at huge amount of data handling, involving collecting metrics, building data pipelines, and generating analytics using AI/ML for real-time processing and batch processing. If you are passionate about designing, developing, testing, and delivering AI/ML based observability services, are excited to learn and thrive in a fast-paced environment, the NM team is the place for you. Required Qualifications/Desired Qualifications: (Adjust as per focus area) BS/MS or Equivalent in CS or equivalent relevant area 7+ years of experience in software development 1-2 years of experience in developing AI/ML applications using ML models Proficiency with Java/Python/C++ and Object-Oriented programming Networking protocol knowledge such as TCP/IP/Ethernet/BGP/OSPF Networking Management Technologies such as SNMP, Netflow, BGP Monitoring Protocol, gNMI Excellent knowledge of data structures, search/sort algorithms Excellent organizational, verbal, and written communication skills Knowledge of cloud computing & networking technologies including monitoring services Operational experience running and troubleshooting large networks Experience developing service-oriented systems Exposure to Hadoop, Spark, Kafka, Storm, open TSDB, Elastic Search or other distributed compute platforms Exposure to LLM frameworks such as Langchain and LlamaIndex Exposure to LLMs such as GPT-4, Llama 3.1, Cohere Command Experience with Jira, Confluence, BitBucket Knowledge of Scrum & Agile Methodologies Qualifications Career Level - IC3 About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less
Posted 1 month ago
2.0 years
0 Lacs
Bengaluru, Karnataka, India
Remote
Job Description As a member of the Network Team within Oracle’s Cloud Infrastructure (OCI) organization, you will play a key role in delivering reliable and secure connectivity solutions for our customers. You'll be working closely with OCI customers to resolve complex network challenges, ensuring they can run their cloud services smoothly and without disruption, ultimately supporting the seamless operation of their businesses. Overview The Oracle Cloud Infrastructure team is developed with an entrepreneurial spirit that promotes an energetic and creative environment. We are unencumbered and will need your contribution to make it an elite engineering center with the laser focus on excellence. Oracle’s extensive customer base is looking for rock solid cloud solutions that provide the same reliability and effectiveness that they have come to expect from Oracle. As a trusted Enterprise vendor, Oracle provides highly cost-effective compute, storage, & PaaS Cloud solutions to its customer base. We are specifically looking for Technical Engineer(s) to join our group, who are customer-focused with technical support experience to build a world-first and best in class customer experience. You will be responsible for post-sales support; assisting customers to solve and resolve issues they face while using our Cloud services. You will take an active role in the definition and evolution of standard practices and procedures. Work is non-routine and very complex, involving the application of advanced technical/business skills in Network management and troubleshooting Experience Interpersonal: Good written and verbal English communication skills Effectively communicate with people on both a technical and non-technical level Ability to work with a global, remote workforce Self-motivated professional with the ability to work in a pressured production environment while not compromising on the quality of the service provided A focus on customer service / satisfaction. Technical: Bachelor’s degree, in Computer Science, MIS or related field 2+ years’ experience in Infrastructure or related field Experience supporting network and network security technologies, including: Protocols such as BGP/OSPF/IS-IS, TCP, IPv4, IPv6, VxLAN, DNS, DHCP, MPLS, SSL SDWAN Routers and switches such as Cisco Nexus, Juniper MX, and Arista Firewalls such as Fortinet, Juniper, and Palo Alto Load balancers such as F5 In-depth knowledge of routing and switching Experience performing regular capacity management functions for network and security components Demonstrated ability to quickly troubleshoot network and network security problems to root cause, to restore service and to identify long term corrective and preventative actions Work jointly with automation and monitoring teams to develop service-based monitoring metrics for security and routing functions Preferred Skills CCNA / CCNP Security OR Fortinet Network Security Expert (NSE) or equivalent Technical understanding and practical application of network protocols and technology VPN – IPSEC and SSL Firewalls and load balancers, security policy management Network / Security monitoring tools such as: SNMP, MTRG, Prometheus and Grafana etc. Technical understanding and practical application of security support Technical understanding and practical application of DevOps Continuous Integration / Continuous Delivery & Deployment Tools Network as Code strategy Familiarity of IaaS/PaaS/SaaS infrastructure/environments Integration technologies (APIs) Scripting Experience In Ansible, Python, Others Location & Schedule The position is based in Bangalore/Hyderabad/Noida -India.You are entitled to work on shifts with weekends other than Saturday and Sunday. You should be willing to support on national holidays and public holidays. And most importantly should be open to any Shift. This is a fulltime, permanent position. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law. As part of Oracle's employment process candidates will be required to complete a pre-employment screening process, after a conditional offer has been extended. Employer Description An Oracle career can span industries, roles, Countries, and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry. In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation. Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business. At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. to perform crucial job functions. That’s why we’re committed to creating a workforce where all individuals can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before. Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Career Level - IC2 Responsibilities RESPONSIBILITIES We are looking for an experienced network support engineer with a strong technical background to help us transform the OCI network. As a Network Engineer, you will be responsible for the delivery and operation of critical customers connectivity services. You will work with peers, management, and project managers to deliver solutions, maintain network services, and provide escalation support for the Escalations team. You should be comfortable working in a fast-moving environment that requires agility and the drive to deliver. You should be comfortable taking on new challenges that develop your skills. Have a data-driven mindset/passion Enable Oracle support to resolve customer issues through sharing best practices, training, tooling and directly resolving escalations. Build and maintain excellent relationships with customers and achieve the highest level of customer satisfaction. Act on behalf of the customer as their cloud support(technical) team, partnering with engineering, platform operations, and customer service teams to restore customer availability Work as part of our extended support team in a startup atmosphere, doing whatever it takes to exceed customer expectations. Proactively monitor customer issues until they are fully resolved, keeping the customer informed along the way of incident (Service Ticket) lifecycle Focus on support/incidents & issues. Document key learnings and other relevant details as part of the support you provide. Continually Improve Skills Through Work Experience And Training(s) Troubleshooting, diagnosing, and resolving hardware, software, and other network and system problems Identify opportunities to automate responses to common operational problems and requests Ensure compliance, configuration and data quality levels are maintained Work with internal stakeholders, external network, and security vendors Document work instructions or procedures Qualifications Career Level - IC2 About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less
Posted 1 month ago
2.0 years
0 Lacs
Hyderabad, Telangana, India
Remote
Job Description As a member of the Network Team within Oracle’s Cloud Infrastructure (OCI) organization, you will play a key role in delivering reliable and secure connectivity solutions for our customers. You'll be working closely with OCI customers to resolve complex network challenges, ensuring they can run their cloud services smoothly and without disruption, ultimately supporting the seamless operation of their businesses. Overview The Oracle Cloud Infrastructure team is developed with an entrepreneurial spirit that promotes an energetic and creative environment. We are unencumbered and will need your contribution to make it an elite engineering center with the laser focus on excellence. Oracle’s extensive customer base is looking for rock solid cloud solutions that provide the same reliability and effectiveness that they have come to expect from Oracle. As a trusted Enterprise vendor, Oracle provides highly cost-effective compute, storage, & PaaS Cloud solutions to its customer base. We are specifically looking for Technical Engineer(s) to join our group, who are customer-focused with technical support experience to build a world-first and best in class customer experience. You will be responsible for post-sales support; assisting customers to solve and resolve issues they face while using our Cloud services. You will take an active role in the definition and evolution of standard practices and procedures. Work is non-routine and very complex, involving the application of advanced technical/business skills in Network management and troubleshooting Experience Interpersonal: Good written and verbal English communication skills Effectively communicate with people on both a technical and non-technical level Ability to work with a global, remote workforce Self-motivated professional with the ability to work in a pressured production environment while not compromising on the quality of the service provided A focus on customer service / satisfaction. Technical: Bachelor’s degree, in Computer Science, MIS or related field 2+ years’ experience in Infrastructure or related field Experience supporting network and network security technologies, including: Protocols such as BGP/OSPF/IS-IS, TCP, IPv4, IPv6, VxLAN, DNS, DHCP, MPLS, SSL SDWAN Routers and switches such as Cisco Nexus, Juniper MX, and Arista Firewalls such as Fortinet, Juniper, and Palo Alto Load balancers such as F5 In-depth knowledge of routing and switching Experience performing regular capacity management functions for network and security components Demonstrated ability to quickly troubleshoot network and network security problems to root cause, to restore service and to identify long term corrective and preventative actions Work jointly with automation and monitoring teams to develop service-based monitoring metrics for security and routing functions Preferred Skills CCNA / CCNP Security OR Fortinet Network Security Expert (NSE) or equivalent Technical understanding and practical application of network protocols and technology VPN – IPSEC and SSL Firewalls and load balancers, security policy management Network / Security monitoring tools such as: SNMP, MTRG, Prometheus and Grafana etc. Technical understanding and practical application of security support Technical understanding and practical application of DevOps Continuous Integration / Continuous Delivery & Deployment Tools Network as Code strategy Familiarity of IaaS/PaaS/SaaS infrastructure/environments Integration technologies (APIs) Scripting Experience In Ansible, Python, Others Location & Schedule The position is based in Bangalore/Hyderabad/Noida -India.You are entitled to work on shifts with weekends other than Saturday and Sunday. You should be willing to support on national holidays and public holidays. And most importantly should be open to any Shift. This is a fulltime, permanent position. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law. As part of Oracle's employment process candidates will be required to complete a pre-employment screening process, after a conditional offer has been extended. Employer Description An Oracle career can span industries, roles, Countries, and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry. In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation. Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business. At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. to perform crucial job functions. That’s why we’re committed to creating a workforce where all individuals can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before. Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Career Level - IC2 Responsibilities RESPONSIBILITIES We are looking for an experienced network support engineer with a strong technical background to help us transform the OCI network. As a Network Engineer, you will be responsible for the delivery and operation of critical customers connectivity services. You will work with peers, management, and project managers to deliver solutions, maintain network services, and provide escalation support for the Escalations team. You should be comfortable working in a fast-moving environment that requires agility and the drive to deliver. You should be comfortable taking on new challenges that develop your skills. Have a data-driven mindset/passion Enable Oracle support to resolve customer issues through sharing best practices, training, tooling and directly resolving escalations. Build and maintain excellent relationships with customers and achieve the highest level of customer satisfaction. Act on behalf of the customer as their cloud support(technical) team, partnering with engineering, platform operations, and customer service teams to restore customer availability Work as part of our extended support team in a startup atmosphere, doing whatever it takes to exceed customer expectations. Proactively monitor customer issues until they are fully resolved, keeping the customer informed along the way of incident (Service Ticket) lifecycle Focus on support/incidents & issues. Document key learnings and other relevant details as part of the support you provide. Continually Improve Skills Through Work Experience And Training(s) Troubleshooting, diagnosing, and resolving hardware, software, and other network and system problems Identify opportunities to automate responses to common operational problems and requests Ensure compliance, configuration and data quality levels are maintained Work with internal stakeholders, external network, and security vendors Document work instructions or procedures Qualifications Career Level - IC2 About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less
Posted 1 month ago
7.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Job Description Oracle Cloud Infrastructure (OCI) is a strategic growth area for Oracle. It is a comprehensive cloud service offering spanning Infrastructure as a Service (IaaS), Platform as a Service (PaaS) and Software as a Service (SaaS). OCI is committed to providing the best in cloud products that meet the needs of our customers who are tackling some of the world’s biggest challenges. About The Network Monitoring (NM) Team Networking is a mission critical part of the OCI cloud. Our customers want higher availability, more visibility, greater network security, better network performance and throughput, better capacity planning, root cause analysis, and prediction of failures. We help Oracle Cloud Infrastructure (OCI) build the best-in-class cloud monitoring solutions to provide performance monitoring, what-if analysis, AI enabled root cause analysis, prediction, and capacity planning for Oracle’s global cloud network infrastructure. Our mission is to build monitoring services that comprehensively view, analyze, plan, and optimize to scale and operate our networks. Responsibilities We are looking for a Senior Member of Technical Staff for the OCI Network Monitoring team who has the expertise and passion in solving difficult problems in globally distributed systems, building cloud native observability and analytics solutions at scale using innovative AI/ML solutions. You should be comfortable at building complex distributed AI/ML systems that excel at huge amount of data handling, involving collecting metrics, building data pipelines, and generating analytics using AI/ML for real-time processing and batch processing. If you are passionate about designing, developing, testing, and delivering AI/ML based observability services, are excited to learn and thrive in a fast-paced environment, the NM team is the place for you. Required Qualifications/Desired Qualifications: (Adjust as per focus area) BS/MS or Equivalent in CS or equivalent relevant area 7+ years of experience in software development 1-2 years of experience in developing AI/ML applications using ML models Proficiency with Java/Python/C++ and Object-Oriented programming Networking protocol knowledge such as TCP/IP/Ethernet/BGP/OSPF Networking Management Technologies such as SNMP, Netflow, BGP Monitoring Protocol, gNMI Excellent knowledge of data structures, search/sort algorithms Excellent organizational, verbal, and written communication skills Knowledge of cloud computing & networking technologies including monitoring services Operational experience running and troubleshooting large networks Experience developing service-oriented systems Exposure to Hadoop, Spark, Kafka, Storm, open TSDB, Elastic Search or other distributed compute platforms Exposure to LLM frameworks such as Langchain and LlamaIndex Exposure to LLMs such as GPT-4, Llama 3.1, Cohere Command Experience with Jira, Confluence, BitBucket Knowledge of Scrum & Agile Methodologies Qualifications Career Level - IC3 About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less
Posted 1 month ago
7.0 years
0 Lacs
Trivandrum, Kerala, India
On-site
Job Description Oracle Cloud Infrastructure (OCI) is a strategic growth area for Oracle. It is a comprehensive cloud service offering spanning Infrastructure as a Service (IaaS), Platform as a Service (PaaS) and Software as a Service (SaaS). OCI is committed to providing the best in cloud products that meet the needs of our customers who are tackling some of the world’s biggest challenges. About The Network Monitoring (NM) Team Networking is a mission critical part of the OCI cloud. Our customers want higher availability, more visibility, greater network security, better network performance and throughput, better capacity planning, root cause analysis, and prediction of failures. We help Oracle Cloud Infrastructure (OCI) build the best-in-class cloud monitoring solutions to provide performance monitoring, what-if analysis, AI enabled root cause analysis, prediction, and capacity planning for Oracle’s global cloud network infrastructure. Our mission is to build monitoring services that comprehensively view, analyze, plan, and optimize to scale and operate our networks. Responsibilities We are looking for a Senior Member of Technical Staff for the OCI Network Monitoring team who has the expertise and passion in solving difficult problems in globally distributed systems, building cloud native observability and analytics solutions at scale using innovative AI/ML solutions. You should be comfortable at building complex distributed AI/ML systems that excel at huge amount of data handling, involving collecting metrics, building data pipelines, and generating analytics using AI/ML for real-time processing and batch processing. If you are passionate about designing, developing, testing, and delivering AI/ML based observability services, are excited to learn and thrive in a fast-paced environment, the NM team is the place for you. Required Qualifications/Desired Qualifications: (Adjust as per focus area) BS/MS or Equivalent in CS or equivalent relevant area 7+ years of experience in software development 1-2 years of experience in developing AI/ML applications using ML models Proficiency with Java/Python/C++ and Object-Oriented programming Networking protocol knowledge such as TCP/IP/Ethernet/BGP/OSPF Networking Management Technologies such as SNMP, Netflow, BGP Monitoring Protocol, gNMI Excellent knowledge of data structures, search/sort algorithms Excellent organizational, verbal, and written communication skills Knowledge of cloud computing & networking technologies including monitoring services Operational experience running and troubleshooting large networks Experience developing service-oriented systems Exposure to Hadoop, Spark, Kafka, Storm, open TSDB, Elastic Search or other distributed compute platforms Exposure to LLM frameworks such as Langchain and LlamaIndex Exposure to LLMs such as GPT-4, Llama 3.1, Cohere Command Experience with Jira, Confluence, BitBucket Knowledge of Scrum & Agile Methodologies Qualifications Career Level - IC3 About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less
Posted 1 month ago
7.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Job Description Oracle Cloud Infrastructure (OCI) is a strategic growth area for Oracle. It is a comprehensive cloud service offering spanning Infrastructure as a Service (IaaS), Platform as a Service (PaaS) and Software as a Service (SaaS). OCI is committed to providing the best in cloud products that meet the needs of our customers who are tackling some of the world’s biggest challenges. About The Network Monitoring (NM) Team Networking is a mission critical part of the OCI cloud. Our customers want higher availability, more visibility, greater network security, better network performance and throughput, better capacity planning, root cause analysis, and prediction of failures. We help Oracle Cloud Infrastructure (OCI) build the best-in-class cloud monitoring solutions to provide performance monitoring, what-if analysis, AI enabled root cause analysis, prediction, and capacity planning for Oracle’s global cloud network infrastructure. Our mission is to build monitoring services that comprehensively view, analyze, plan, and optimize to scale and operate our networks. Responsibilities We are looking for a Senior Member of Technical Staff for the OCI Network Monitoring team who has the expertise and passion in solving difficult problems in globally distributed systems, building cloud native observability and analytics solutions at scale using innovative AI/ML solutions. You should be comfortable at building complex distributed AI/ML systems that excel at huge amount of data handling, involving collecting metrics, building data pipelines, and generating analytics using AI/ML for real-time processing and batch processing. If you are passionate about designing, developing, testing, and delivering AI/ML based observability services, are excited to learn and thrive in a fast-paced environment, the NM team is the place for you. Required Qualifications/Desired Qualifications: (Adjust as per focus area) BS/MS or Equivalent in CS or equivalent relevant area 7+ years of experience in software development 1-2 years of experience in developing AI/ML applications using ML models Proficiency with Java/Python/C++ and Object-Oriented programming Networking protocol knowledge such as TCP/IP/Ethernet/BGP/OSPF Networking Management Technologies such as SNMP, Netflow, BGP Monitoring Protocol, gNMI Excellent knowledge of data structures, search/sort algorithms Excellent organizational, verbal, and written communication skills Knowledge of cloud computing & networking technologies including monitoring services Operational experience running and troubleshooting large networks Experience developing service-oriented systems Exposure to Hadoop, Spark, Kafka, Storm, open TSDB, Elastic Search or other distributed compute platforms Exposure to LLM frameworks such as Langchain and LlamaIndex Exposure to LLMs such as GPT-4, Llama 3.1, Cohere Command Experience with Jira, Confluence, BitBucket Knowledge of Scrum & Agile Methodologies Qualifications Career Level - IC3 About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less
Posted 1 month ago
2.0 years
0 Lacs
Noida, Uttar Pradesh, India
Remote
Job Description As a member of the Network Team within Oracle’s Cloud Infrastructure (OCI) organization, you will play a key role in delivering reliable and secure connectivity solutions for our customers. You'll be working closely with OCI customers to resolve complex network challenges, ensuring they can run their cloud services smoothly and without disruption, ultimately supporting the seamless operation of their businesses. Overview The Oracle Cloud Infrastructure team is developed with an entrepreneurial spirit that promotes an energetic and creative environment. We are unencumbered and will need your contribution to make it an elite engineering center with the laser focus on excellence. Oracle’s extensive customer base is looking for rock solid cloud solutions that provide the same reliability and effectiveness that they have come to expect from Oracle. As a trusted Enterprise vendor, Oracle provides highly cost-effective compute, storage, & PaaS Cloud solutions to its customer base. We are specifically looking for Technical Engineer(s) to join our group, who are customer-focused with technical support experience to build a world-first and best in class customer experience. You will be responsible for post-sales support; assisting customers to solve and resolve issues they face while using our Cloud services. You will take an active role in the definition and evolution of standard practices and procedures. Work is non-routine and very complex, involving the application of advanced technical/business skills in Network management and troubleshooting Experience Interpersonal: Good written and verbal English communication skills Effectively communicate with people on both a technical and non-technical level Ability to work with a global, remote workforce Self-motivated professional with the ability to work in a pressured production environment while not compromising on the quality of the service provided A focus on customer service / satisfaction. Technical: Bachelor’s degree, in Computer Science, MIS or related field 2+ years’ experience in Infrastructure or related field Experience supporting network and network security technologies, including: Protocols such as BGP/OSPF/IS-IS, TCP, IPv4, IPv6, VxLAN, DNS, DHCP, MPLS, SSL SDWAN Routers and switches such as Cisco Nexus, Juniper MX, and Arista Firewalls such as Fortinet, Juniper, and Palo Alto Load balancers such as F5 In-depth knowledge of routing and switching Experience performing regular capacity management functions for network and security components Demonstrated ability to quickly troubleshoot network and network security problems to root cause, to restore service and to identify long term corrective and preventative actions Work jointly with automation and monitoring teams to develop service-based monitoring metrics for security and routing functions Preferred Skills CCNA / CCNP Security OR Fortinet Network Security Expert (NSE) or equivalent Technical understanding and practical application of network protocols and technology VPN – IPSEC and SSL Firewalls and load balancers, security policy management Network / Security monitoring tools such as: SNMP, MTRG, Prometheus and Grafana etc. Technical understanding and practical application of security support Technical understanding and practical application of DevOps Continuous Integration / Continuous Delivery & Deployment Tools Network as Code strategy Familiarity of IaaS/PaaS/SaaS infrastructure/environments Integration technologies (APIs) Scripting Experience In Ansible, Python, Others Location & Schedule The position is based in Bangalore/Hyderabad/Noida -India.You are entitled to work on shifts with weekends other than Saturday and Sunday. You should be willing to support on national holidays and public holidays. And most importantly should be open to any Shift. This is a fulltime, permanent position. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law. As part of Oracle's employment process candidates will be required to complete a pre-employment screening process, after a conditional offer has been extended. Employer Description An Oracle career can span industries, roles, Countries, and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry. In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation. Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business. At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. to perform crucial job functions. That’s why we’re committed to creating a workforce where all individuals can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before. Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Career Level - IC2 Responsibilities RESPONSIBILITIES We are looking for an experienced network support engineer with a strong technical background to help us transform the OCI network. As a Network Engineer, you will be responsible for the delivery and operation of critical customers connectivity services. You will work with peers, management, and project managers to deliver solutions, maintain network services, and provide escalation support for the Escalations team. You should be comfortable working in a fast-moving environment that requires agility and the drive to deliver. You should be comfortable taking on new challenges that develop your skills. Have a data-driven mindset/passion Enable Oracle support to resolve customer issues through sharing best practices, training, tooling and directly resolving escalations. Build and maintain excellent relationships with customers and achieve the highest level of customer satisfaction. Act on behalf of the customer as their cloud support(technical) team, partnering with engineering, platform operations, and customer service teams to restore customer availability Work as part of our extended support team in a startup atmosphere, doing whatever it takes to exceed customer expectations. Proactively monitor customer issues until they are fully resolved, keeping the customer informed along the way of incident (Service Ticket) lifecycle Focus on support/incidents & issues. Document key learnings and other relevant details as part of the support you provide. Continually Improve Skills Through Work Experience And Training(s) Troubleshooting, diagnosing, and resolving hardware, software, and other network and system problems Identify opportunities to automate responses to common operational problems and requests Ensure compliance, configuration and data quality levels are maintained Work with internal stakeholders, external network, and security vendors Document work instructions or procedures Qualifications Career Level - IC2 About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less
Posted 1 month ago
7.0 years
0 Lacs
Ahmedabad, Gujarat, India
On-site
Job Description Oracle Cloud Infrastructure (OCI) is a strategic growth area for Oracle. It is a comprehensive cloud service offering spanning Infrastructure as a Service (IaaS), Platform as a Service (PaaS) and Software as a Service (SaaS). OCI is committed to providing the best in cloud products that meet the needs of our customers who are tackling some of the world’s biggest challenges. About The Network Monitoring (NM) Team Networking is a mission critical part of the OCI cloud. Our customers want higher availability, more visibility, greater network security, better network performance and throughput, better capacity planning, root cause analysis, and prediction of failures. We help Oracle Cloud Infrastructure (OCI) build the best-in-class cloud monitoring solutions to provide performance monitoring, what-if analysis, AI enabled root cause analysis, prediction, and capacity planning for Oracle’s global cloud network infrastructure. Our mission is to build monitoring services that comprehensively view, analyze, plan, and optimize to scale and operate our networks. Responsibilities We are looking for a Senior Member of Technical Staff for the OCI Network Monitoring team who has the expertise and passion in solving difficult problems in globally distributed systems, building cloud native observability and analytics solutions at scale using innovative AI/ML solutions. You should be comfortable at building complex distributed AI/ML systems that excel at huge amount of data handling, involving collecting metrics, building data pipelines, and generating analytics using AI/ML for real-time processing and batch processing. If you are passionate about designing, developing, testing, and delivering AI/ML based observability services, are excited to learn and thrive in a fast-paced environment, the NM team is the place for you. Required Qualifications/Desired Qualifications: (Adjust as per focus area) BS/MS or Equivalent in CS or equivalent relevant area 7+ years of experience in software development 1-2 years of experience in developing AI/ML applications using ML models Proficiency with Java/Python/C++ and Object-Oriented programming Networking protocol knowledge such as TCP/IP/Ethernet/BGP/OSPF Networking Management Technologies such as SNMP, Netflow, BGP Monitoring Protocol, gNMI Excellent knowledge of data structures, search/sort algorithms Excellent organizational, verbal, and written communication skills Knowledge of cloud computing & networking technologies including monitoring services Operational experience running and troubleshooting large networks Experience developing service-oriented systems Exposure to Hadoop, Spark, Kafka, Storm, open TSDB, Elastic Search or other distributed compute platforms Exposure to LLM frameworks such as Langchain and LlamaIndex Exposure to LLMs such as GPT-4, Llama 3.1, Cohere Command Experience with Jira, Confluence, BitBucket Knowledge of Scrum & Agile Methodologies Qualifications Career Level - IC3 About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less
Posted 1 month ago
4.0 years
0 Lacs
Trivandrum, Kerala, India
On-site
Job Description It’s an exciting time to be at Infoblox. Named a Top 25 Cyber Security Company by The Software Report and one of Inc . magazine’s Best Workplaces for 2020, Infoblox is the leader in cloud-first networking and security services. Our solutions empower organizations to take full advantage of the cloud to deliver network experiences that are inherently simple, scalable, and reliable for everyone. Infoblox customers are among the largest enterprises in the world and include 70% of the Fortune 500, and our success depends on bright, energetic, talented people who share a passion for building the next generation of networking technologies—and having fun along the way. We are looking for a Senior Knowledge Management Specialist to join our Support Operations team in Trivandrum, reporting to the Senior Manager of Enterprise Technical Support. In this role, you will own the creation and continuous improvement of technical knowledge base content to help our customers and internal teams resolve issues more effectively. You will collaborate cross-functionally with Engineering, Product Management, QA, and Technical Support to ensure all KB content is accurate, current, and easy to consume. You are the ideal candidate if you’re a technical writer or support engineer with strong documentation skills, a passion for simplifying complex topics, and a talent for driving knowledge excellence at scale. What you’ll do: Write, update, and maintain high-quality, technically accurate Knowledge Base articles following company documentation standards Regularly review and revise existing KB content to ensure alignment with product updates, customer feedback, and support case trends Communicate with Product Management, Development, QA, and Support to gather product knowledge and technical insights for KB article creation Analyze support case trends to identify missing or unclear KB content that needs to be addressed Collaborate with cross-functional teams to recommend and develop new KB articles based on recurring customer issues and product advancements Optimize KB articles by improving metadata, tagging, and categorization for better searchability and discoverability Monitor KB performance metrics to measure article effectiveness, user engagement, and self-service success rates Suggest improvements to KB processes, structure, and organization to enhance efficiency and searchability What you’ll bring: 4+ years of experience in technical writing, knowledge management, or technical support within a networking or enterprise IT environment Solid understanding of networking fundamentals, such as TCP/IP, DNS, DHCP, SNMP, routing/switching, and Unix/Linux Experience with TCP/IP, DNS, DHCP, SNMP, routing/switching, and Unix/Linux Familiarity with customer support platforms, ticketing systems, and knowledge base tools Ability to write clear, concise, and structured content optimized for readability and searchability Experience with documentation source control and content reuse strategies Proven ability to collaborate across functions and manage multiple documentation projects Excellent communication, analytical thinking, and problem-solving skills What success looks like: After six months, you will... Learn Infoblox product portfolio and develop a strong technical foundation Create and maintain customer-facing KB articles aligned with support needs and feedback Actively participate in Transfer of Information (TOI) and cross-functional meetings with SMEs and Support teams Deliver training sessions for new engineers and contributors on KB processes Integrate AI into the knowledge base for better effectiveness and usability and use AI tools for automated content creation, detecting knowledge gaps, and gaining insights from support cases Leverage AI to improve search optimization and provide personalized recommendations to users After About a Year, You Will... Lead the KB development process by identifying content gaps and driving improvements Develop and maintain documentation plans and schedules for upcoming releases and initiatives Establish yourself as a knowledge SME and a go-to resource for cross-team collaboration Contribute to the continuous improvement of KB infrastructure, search optimization, and quality assurance processes We’ve got you covered: Our holistic benefits package includes coverage of your health, wealth, and wellness—as well as a great work environment, employee programs, and company culture. We offer a competitive salary and benefits package, including a 401k with company match and generous paid time off to help you balance your life. We have a strong culture and live our values every day—we believe in transparency, curiosity, respect, and above all, having fun while delighting our customers. Why Infoblox? We’ve created a culture that embraces diversity, equity, and inclusion and rewards innovation, curiosity, and creativity. We achieve remarkable results by working together in a supportive environment that focuses on continuous learning and embraces change. So whether you are a software engineer, marketing manager, customer care pro, or product specialist, you belong here, where you will have the opportunity to grow and develop your career. Check out what it’s like to be a Bloxer . We think you’ll be excited to join our team. Show more Show less
Posted 1 month ago
12.0 - 15.0 years
10 - 14 Lacs
Bengaluru
Work from Office
At least 12 + years of experience as IBM Mainframe specialist (zSeries) with focus on network technologies, Configure, debug and maintain TCPIP and VTAM subsystems configurations, Knowledge of all products using SNA & IP (DB2, CICS, TSO/ISPF, Netview, Connect:Direct, JES2), Configure and implement AT-TLS rules, Configure and implement IPSEC policies, Secure Encrypted data transfers (NDM, SFTP and FTP/TLS), Tcpip trace analysis IP, Socket, OSA adapter, SNA, EE, Very good understanding of network related technologies (routing, protocols, IPv4, IPv6, etc) Installation, upgrade and maintenance of VTAM, TCPIP, OSA and related products on the mainframe. Strong Networking knowledge. Knowledge of SMP/E To support 12X5 Oncall support. Skills in Printers configuration, FTP, SMTP, SNMP configurations. Interface with operations, Network management software (includes NetView and NPM) File transfer software (includes TCP/IP FTP, Netview FTP and Connect: Direct) Session Management software (includes CA-TPX, CA-Solve Access and Candle Super Session) Printing software (includes InfoPrint server and LRS VPS) NCP and NPSI/X25 Very good written and verbal English skills, Ability to work as a part of the team. Methodical approach to work. Excellent analytical skills. Stress resistant and problem-solving capabilities in case of emergency situations, Ability to deal with multi-task issues.
Posted 1 month ago
3.0 - 5.0 years
8 - 12 Lacs
Gurugram
Work from Office
As a Technical Care Specialist, you will be responsible for providing advanced technical support for broadband and IP network solutions, ensuring high customer satisfaction through effective issue resolution and proactive service. You will analyze, diagnose, and troubleshoot complex network problems, collaborate with R&D and cross-functional teams, and contribute to service improvement through root cause analysis, documentation, and knowledge sharing. You have: 3-5 years of experience in network operations, customer support, or telecommunications, with a relevant degree in Electronics, Computer Engineering, or IT. Strong understanding of GPON, XGS-PON, SDAN, FWA, and related broadband access technologies. Familiarity with IP networking protocols (IPv4/IPv6), and protocols like SIP, IGMP, SNMP, SNTP, DHCP, PPPoE, ERPS. Hands-on experience with troubleshooting, diagnostics, and RCA reporting in live customer environments. Proficient in working on UNIX/Linux systems and using support tools for network/system analysis. Strong analytical thinking, communication skills, and a customer-first mindset; comfortable working under pressure and in 24x7 support environments. It would be nice if you also have: Basic programming or scripting knowledge in Python, Java, JavaScript, and familiarity with SQL/MariaDB and web technologies. Experience with Nokia products like Lightspan, Altiplano (SDAN), ISAM 7302/7330/7360, 5520 AMS, and network management systems like 5529 APC, IDM, OAD, SDC, NA 5530. Work independently using best practices and industry knowledge to address business and technical challenges. Lead or contribute to small-scale technical projects with minimal risk and resource demand. Assist experts in advanced troubleshooting, including system-level tracing, debugging, and protocol analysis. Identify, reproduce, and document defects; collaborate closely with R&D teams to ensure timely resolution. Engage with customers on complex issues, providing workarounds and technical guidance as needed. Ensure compliance with SLA timelines for escalated cases and emergency processes when applicable. Contribute to root cause analysis (RCA) efforts and participate in the creation of technical reports. Create and review technical documents, guidelines, and knowledge base articles to support continuous learning and issue resolution.
Posted 1 month ago
12.0 - 17.0 years
16 - 20 Lacs
Chennai
Work from Office
As a Technical Architect, you will design and develop cutting-edge solutions using Java/J2EE, Microservices, Kubernetes, Elastic Search, React, and SDN technologies. You will contribute to the product architecture, rapidly prototype designs, and work closely with a distributed team to ensure high-quality engineering and performance. You have: Bachelors or Masters degree in Computer Science or related field with 12+ years of relevant experience in Java/J2EE. Experience testing cloud-based solutions and understanding of Unix, Java, and J2EE concepts. Deep knowledge of fixed broadband (DSL/PON) products. L2/L3 networking knowledge with hands-on experience in SNMP/Netconf protocols. Experience in design patterns, understanding architecture, and coding. It would be nice if you also had: Knowledge of OSGi, Microservices, Kubernetes, and SDN/NFV. Contribute to product architecture by quickly prototyping and validating design approaches to align with evolving product requirements. Design and develop solutions using advanced technologies such as Java/J2EE, Microservices, Kubernetes, and SDN. Mentor and coach a distributed engineering team to ensure high performance, quality, and efficient design practices. Collaborate closely with various teams to translate requirements into technical solutions and refine the development process. Contribute to test design, test bed setup, execution, and reporting, ensuring product quality through various software testing methodologies. Gain hands-on experience working in a cloud-based, CI/CD, and DevOps environment, optimizing the development lifecycle. Leverage experience with broadband solutions (DSL/PON) and networking protocols like SNMP and Netconf to build efficient and scalable systems.
Posted 1 month ago
9.0 - 12.0 years
5 - 9 Lacs
Mumbai
Work from Office
Responsible for carrying out LAN;SD-WAN;TCP/IP;WAN monitoring operations as well configuring network and telecommunication equipment in datacenter and other organizations. Experience of handling Enterprise or Datacentres LAN/WAN Infrastructure (Router and Switches Juniper; Cisco and Dell) and perform day to day Network operational activities (Monitoring; Troubleshooting and Resolution of Monitoring alerts/Incidents reported by Customers) Hands-on Experience on Cisco and Complete understanding of Implementation and management of Routing (Cisco ) Switching (Cisco )Advanced skills in Routing (BGP; OSPF; QoS; Static Routing; Etc.);EtherChannel; Nexus VPC; VLANs; Fibre; ISDN; SNMP; Netflow Proficiency in TCP/IP protocols with a solid understanding of how data packets traverse the network. Expertise in configuring and optimizing routing and switching environments to ensure robust network performance. Hands-on experience with LAN/WAN technologies for effective local and wide area network setups Proven ability to troubleshoot network issues; identify root causes; and implement effective solutions. Must have excellent analytical skills for monitoring network performance and identifying improvement areas. Assist in the planning and deployment of new network projects and expansions. Primary skills Responsible for carrying out LAN;SD-WAN;TCP/IP;WAN monitoring operations as well configuring network and telecommunication equipment in datacenter and other organizations. Experience of handling Enterprise or Datacentres LAN/WAN Infrastructure (Router and Switches Juniper; Cisco and Dell) and perform day to day Network operational activities (Monitoring; Troubleshooting and Resolution of Monitoring alerts/Incidents reported by Customers) Hands-on Experience on Cisco and Complete understanding of Implementation and management of Routing (Cisco ) Switching (Cisco )Advanced skills in Routing (BGP; OSPF; QoS; Static Routing; Etc.);EtherChannel; Nexus VPC; VLANs; Fibre; ISDN; SNMP; Netflow Secondary skills Strong knowledge of DNS services and their role in resolving network queries efficiently. Knowledge in cloud networking concepts in Azure (VNET; NSG; ASG; UDR; Express Route;etc.) and other Cloud providers including GCP and AWS.
Posted 1 month ago
8.0 - 10.0 years
17 - 20 Lacs
Pune
Work from Office
As an Infrastructure Specialist at IBM, you will support the infrastructure running industries likes transportation, energy, insurance, banking or healthcare which are rapidly changing as the worlds relationship with technology evolves. Ready to help our clients take the next step forward Companies have more choices than ever before between on-premise, off-premise, or a hybrid approach. As an Associate Infrastructure Specialist, you'll be responsible for keeping up with the latest changes, using your expertise to deliver solutions that meet the needs of our clients and products. In your role you may be responsible for: Define, analyse, and review technical architecture on required platform and coming up with architecture options and recommendations. Define, detail, and scope the technical requirements into solutions. Work across key activities in configuration, systems management tools and backup and recovery Support Technical Consultants and lead in building solutions and providing technical mentoring and guidance Your primary responsibilities include: Innovative thinking capability, with a passion for thinking out of the box and introduction of new technologies. Be Service-oriented, interpersonal skills and adaptable to a fast-paced dynamic environment. Knowledge of command structures and system component relationships for latest generation Network and Security infrastructure. Problem solving skills. Ability to analyse complex problems and determine solutions Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 8 -10 years of experience in the telecommunications field in managing and deployment of mid to large enterprise networks. Experiencing with networking and associated protocols including TCP/UDP, DMVPN, OSPF, BGP, DNS, SNMP, and other internet associated protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS) Knowledge in multiple architectural domains and network design to include routing, switching, DataCenter and security. Good understanding of network infrastructure and network hardware along with good understanding on NSX/SDN administration. Knowledge in CISCO Switches (Cisco Catalyst), Firewall (Checkpoint, SonicWall, FortiGate), Transceiver, PROXY, Router, DNS, VPN, WAF and IPS etc Preferred technical and professional experience Knowledge of LAN, WAN and Data Centre network architectures, enterprise design and industry standards relevant to data communications / networking and computing. Knowledge of setting up SDN and VSX and supporting the same. Professional certification in CISSP, CCIE, CCNA, or CCNP are advantageous and possess SonicWALL Related Certification will be an added advantage
Posted 1 month ago
10.0 - 15.0 years
35 - 40 Lacs
Bengaluru
Work from Office
This position is a hands-on Engineering Leader for new Network Surveillance Management technology that supports AT&T s leading-edge networks and services, such as network virtualization and 5G, which require extensive surveillance and cross-domain correlation across multiple services. Evaluate and introduce strategic technology to enable Service Assurance architectural goals and transformation goals. This position requires technical leadership, innovation, and deep subject matter expertise in Network Service Assurance. Will be responsible for leading software development, testing, deployment, and support of Network Service Assurance applications. Required work includes collaborating with system engineers, participating in scrum, development and testing code to meet requirements, troubleshoot issues, monitor performance, and optimize processes for continuous improvement and fixing security vulnerabilities. This role involves people management for up to 20 team members. Key Responsibilities : Team Leadership & Development: Mentoring, coaching, and developing individual team members. Setting clear expectations and providing regular feedback. Fostering a collaborative and inclusive team culture. Resolving conflicts and removing obstacles that impede team progress. Project Management & Delivery: Planning, organizing, and executing software development projects. Ensuring projects stay on time and within budget. Managing project scope, timelines, and resources. Tracking project progress and communicating updates to stakeholders. Technical Oversight & Quality: Providing technical, functional guidance and support to the team. Ensuring adherence to coding standards and best practices. Reviewing code and providing feedback to improve quality. Identifying and mitigating technical risks. Stakeholder Management: Collaborating with product managers, designers, and other stakeholders. Communicating project status, technical issues, and team performance to senior management. Recruiting & Onboarding: Participating in the hiring process to build a high-performing team. Onboarding new team members and ensuring they are equipped for success. Continuous Improvement: Staying abreast of industry trends and emerging technologies. Identifying opportunities for process improvement and innovation. Required Skills/Qualifications : Leadership Skills: Personnel and project management skills Strategic thinking Leadership, teambuilding, and mentoring skills Strong communication, interpersonal, and conflict resolution skills Critical thinking and problem-solving skills Data analytics skills and experience Attention to detail Flexible thinking, including the ability to pivot and try new approaches when faced with challenges Organizational, planning, and documentation skills Ability to explain complex information to non-technical management personnel and other stakeholders Ability to work on multiple projects in various stages simultaneously Technical/functional skills: Strong hand-on experience in Software Development using Java, python. Expertise with developing and deploying applications and Micro services to Public Cloud, preferably Azure. Looking for Telecom OSS knowledge preferrably Experience in Linux/Unix, shell scripting. Experience in Databases (SQL/NoSQL) like CASSANDRA, Postgres, MySQL and Snowflake. Knowledge in microservices Architecture and Design Patterns Knowledge of real-time data streaming and messaging solutions like Kafka, IEBUS Experience with tools like Maven, GIT, Jenkins, JFrog, Sonar and security scans (like Veracode) Knowledge of containerization and orchestration with Docker, Helm, and Kubernetes Experience in front-end development using Angular. Knowledgeable of key networking technologies such as 5G Core, RAN, Transport, IP Routing, Ethernet, and Access Wireline Networks. Data collection approaches through adoption of industry standard methods and open-source capabilities and dashboards through Grafana Experience with the TICK stack: Telegraf, InfluxDB, Chronograf and Kapacitor is a plus. Experience with the ELK stack: ElasticDB, Logstash, Kibana is a plus. Azure/AWS/Google Cloud certified Cloud developer/Cloud architecture Understanding of key protocols including HTTP, SNMP, DNS, SSH. Experience in all phases of Software Development Lifecycle including Requirements, Design and Architecture, Development, testing and Quality Assurance, Deployment and Release Management and Maintenance and Support. Any prior experience in a telecommunications industry setting is a plus. Overall Experience: 10+ years in relevant technologies. Flexible to work with overlapping hours with USA team. Location: IND:KA:Bengaluru / Innovator Building, Itpb, Whitefield Rd - Adm: Intl Tech Park, Innovator Bldg Job ID R-59821 Date posted 06/06/2025
Posted 1 month ago
4.0 - 10.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
About Marvell Marvell’s semiconductor solutions are the essential building blocks of the data infrastructure that connects our world. Across enterprise, cloud and AI, automotive, and carrier architectures, our innovative technology is enabling new possibilities. At Marvell, you can affect the arc of individual lives, lift the trajectory of entire industries, and fuel the transformative potential of tomorrow. For those looking to make their mark on purposeful and enduring innovation, above and beyond fleeting trends, Marvell is a place to thrive, learn, and lead. Your Team, Your Impact Marvell is a leading provider of innovative technologies, including high end Packet Processors running SONiC for Data Centers SONiC is an open source network operating system based on Linux that runs on switches from multiple vendors and ASICs. SONiC offers a full-suite of network functionality, like BGP and RDMA, that has been production-hardened in the data centers of some of the largest cloud-service providers. It offers teams the flexibility to create the network solutions they need while leveraging the collective strength of a large ecosystem and community. This Group is responsible for developing and qualifying SONiC based Platform for Marvell Packet Processors targeted for Data Center. What You Can Expect In this position, you will be responsible for design, implementation f Participate in all phases of development and support including architecture, requirements, design, coding, unit testing, benchmarking, and support. Work closely with the Hardware, Firmware, and internal test teams on resolving issues during unit and integration testing. Ensure that our solutions meet our OEM/ODM qualification criteria. Provide necessary support with customers using our solutions. Availability to coordinate with team members at different geographical locations. What We're Looking For Bachelors/Masters in CS/ECE/EE with 4 to 10 years of relevant work experience as Individual contributor (Technical leader/Architect) Extensive experience in handling complex data structures and algorithms in routing/switching software. Extensive technical depth in L2 and L3 Ethernet switching and routing protocols. Extensive experience in OS development experience in Switching/Routing ASIC Hands on experience on switch/router embedded system software development Experience architecting innovative, scalable Linux based Embedded products. Extensive experience in network programming languages such as C or equivalent. Extensive experience in Linux/Unix/FreeBSD/ network programming skills such as TCP/IP, socket programming Extensive experience in understanding requirements/architect/design of networking communications standard bodies like IEEE, IETF etc. Ability to deliver high quality features with extensive automation coverage, including experience applying test driven development methodology Demonstrated experience in developing multiple products from conception to shipping in Switching/Routing. Ability to communicate technical concepts to a wide range of audiences spanning executives to junior engineers Proven knowledge in SDLC of high complex and large software development – Waterfall, Agile, Extreme programming, or similar. Proven knowledge in Source version control of R&D internal and customer releases along with Continuous Integration methodologies. Working experience in L2 switching/forwarding areas such as LAG, VLAN, xSTP, LLDP, Link OAM, ARP, VxLAN, DC fabric switching, etc. Working experience in L3 unicast/multicast routing protocols such as RIP, OSPF, IGMP, BGP, ISIS, etc. Working experience in areas like ACL, QoS, Policers, TCAM, etc. Experience in chassis or pizza box-based switching/routing products. Working experience in UT framework such as google test or similar. Good experience in software repository tools GIT, SVN and Perforce Good experience in traffic testing tools IXIA, Wireshark, Scapy, Tcpdump or similar Hands-on experience in routing/switching abstraction interfaces like FPA, SAI or any OCP Hands-on experience with Network Operating system , SONiC or similar. Experience in handling Tier-1 customer requirements Datacenter or similar. Experience scripting languages such as Unix shell, Python, Perl or similar. Experience in management of high complex switching/routing lab infrastructure for Development activities. Experience in handling fault tolerant switch management areas such as High availability, DB persistency, Hitless software upgrade, In-Service software upgrade, etc Hands-on experience in L4 protocols such as TCP, UDP, etc Hands-on experience working with open source software Knowledge in Data center switches/network management areas – CLI, SNMP, Yang Models etc Additional Compensation And Benefit Elements With competitive compensation and great benefits, you will enjoy our workstyle within an environment of shared collaboration, transparency, and inclusivity. We’re dedicated to giving our people the tools and resources they need to succeed in doing work that matters, and to grow and develop with us. For additional information on what it’s like to work at Marvell, visit our Careers page. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Show more Show less
Posted 1 month ago
1.0 - 2.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Join our Team About this opportunity: We are currently looking for a dedicated IT Infrastructure Engineer to ensure that our IT services are delivered as expected to all stakeholders and end users. This role is fundamental to the technical and process delivery of services within our IT Infrastructure Operations India portfolio. Empowered within Digital Infrastructure Operations, the successful candidate will be tasked with coordinating, communicating, and, when necessary, circumventing standard support processes to ensure the optimal approach to service restoration or risk mitigation. Purpose: To provide L1 support on Incidents resolutions and technical operations on wide area network technologies & Products such as Routers, Switches, Firewalls, proxies, load balancers, VPNs, Cloud, Windows & Linux servers, etc. Key Responsibilities: Utilize strong technical skills on L2 and L3 networking protocols to support network operations. Apply understanding of cloud platforms such as GCP, AWS, Azure, and IBM to enhance network performance and reliability. Implement ITIL incident, problem, and change management practices, adhering to defined service level agreements. Demonstrate flexibility in work approach and responsibilities, including participation in 24/7 rotational shifts. Investigate and resolve network faults, handling incidents (P1 through P4) within specified SLAs. Collaborate closely with external suppliers (e.g., BT, Verizon) to address ongoing issues effectively. Report network status to key stakeholders, ensuring transparency and timely communication. Exhibit self-starter qualities, capable of working with minimal supervision. Display self-motivation and the ability to multitask efficiently. Maintain a positive and cooperative attitude, even in stressful situations. Qualification: Certifications (Preferred but Not Mandatory): CCNA (Cisco Certified Network Associate) – Fundamental networking knowledge. General networking concepts. ITIL Foundation – Understanding IT service management processes. Technical Skills: Networking Basics: OSI Model, TCP/IP, VLANs, Subnetting, Palo Alto Firewalls, Routing & Switching. Monitoring Tools: Experience with tools like BMC Helix, Nagios. Incident Handling: Familiarity with ticketing systems like SMP, Remedy, or Jira. Basic Troubleshooting: Ability to perform ping, traceroute, telnet, SSH, SNMP checks for connectivity issues. Linux/Windows Basics: Understanding log analysis and CLI commands. Cloud & Virtualization (Optional): Exposure to AWS, Azure, or GCP can be beneficial. Soft Skills & Competencies: Strong analytical and problem-solving skills. Good communication skills (to interact with L2 teams, vendors, and stakeholders). Attention to detail for monitoring alerts and logs. Ability to work in shifts (24/7 operations). Incident documentation and escalation skills. Work Experience: Minimum 1-2 year experience, Network Monitoring or Technical Support roles. Key Differentiators Between Role Proficiencies (Optional): Primary Responsibilities: All Event management related tasks for all the IP Connectivity managed CIs by following support guidelines/ZLDs. L1 investigation based on alert occurrence & issues reported by end users Why join Ericsson? At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like. Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more. We are committed to providing reasonable accommodations to all individuals participating in the application and interview process. If you need assistance or to request an accommodation due to a disability please reach out to Contact us We are proud to announce Ericsson India is ranked 19th among all 50 countries and is once again officially Great Place to Work Certified™ in 2024. Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work® Institute for assessment, benchmarking and planning actions to strengthen their workplace culture and this Certification acknowledges our employees value their employee experience and our workplace culture. Primary country and city: India (IN) || Noida Req ID: 768006 Show more Show less
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