Snapmint - Quality Assurance Manager - Manual & Automation Testing

• Lead and manage a team of QA engineers, including manual and automation testers.
• Define and implement comprehensive test strategies for web, mobile (Android/iOS), APIs, and backend services.
• Oversee test planning, execution, defect tracking, and reporting.
• Build and maintain automation frameworks for UI and API testing.
• Collaborate with Product, Engineering, and DevOps teams to ensure test coverage and release readiness.
• Drive continuous improvements in QA processes, tools, and metrics.
• Participate in architectural and design discussions with an eye on testability and automation.
• Ensure timely delivery of high-quality releases with zero critical bugs in production.
• Lead, mentor, and upskill our team of Quality Engineers.
• Provide hands-on technical guidance and training to bridge process gaps and foster a culture of high performance and continuous improvement.
• Plan for future resource requirements and collaborate with the hiring efforts.
  

Requirements

• B E/B. Tech, and a minimum of 10 years of experience, with 5+ years of experience preferably in a Team Manager role.
• Proven, hands-on experience building and scaling QA processes and teams, preferably in a fast-paced B2C startup environment.
• Demonstrated expertise in establishing QA methodologies from the ground up, including creating test strategies, plans, and implementing robust defect management lifecycles.
• Strong, hands-on experience with both manual and automated testing for web applications.
• Deep familiarity with modern testing tools and frameworks (e.g., Jira, Selenium, TestNG, Postman, JMeter, etc).
• A natural leader and mentor with a passion for upskilling teams and a demonstrated ability to drive cultural change.
• Excellent problem-solving, interpersonal, and communication skills, with the ability to influence and collaborate effectively with cross-functional teams.
• Must be detail-oriented, analytical, and a creative thinker with a passion for quality and test automation.
• Experience leading ambiguous situations, dealing with technical issues, and coming up with effective solutions to ensure customer project deliverables.
• Must have previous experience with requirements, defects, functional, and performance management systems.
• Prior team management experience is a must-have.