4881 Sla Management Jobs - Page 34

This role is contributing to the Group IS Security Risk and Compliance global organization. Main stakeholders are Business Area Security Leads, Application Owners and Managers across organization and geographic locations.You will be mainly accountable for: Governing operational activities of SARA Next application, ensuring fulfillment of the agreed Service Level Agreements (SLAs) for ITIL processes related to application and collaborating with IS Service Owner to define the domain service catalog. Reviewing SLAs and corresponding service monitoring and controlling metrics to identify rightsizing opportunities. Supporting major incident and critical situation resolution by finding the root ca...

Job Track Description: Performs business support or technical work, using data organizing and coordination skills. Performs tasks based on established procedures. In some areas, requires vocational training, certifications, licensures, or equivalent experience. General Profile Expands skills within an analytical or operational process. Maintains appropriate licenses, training, and certifications. Applies experience and skills to complete assigned work. Works within established procedures and practices. Works with a moderate degree of supervision. Functional Knowledge Has developed skillset in a range of processes, procedures, and systems. Business Expertise Supports the achievement of compan...

Manage warehouse & supply chain ops Ensure SLA compliance & plant oversight Handle receiving and dispatch of e-com orders Assign tasks, track inventory & storage Problem-solving, Excel & email skills Knowledge of inventory/order software

Dear Candidate Greetings! We are Hiring Sr Manager- Delivery (Kinaxis Practice). Location :: Remote Please note immediate joiners are preferred. JOB TITLE: Senior Manager- Delivery (Kinaxis Practice) JOB OVERVIEW: We are seeking a seasoned Senior Manager Delivery to lead our Kinaxis Practice. The ideal candidate will possess extensive experience in the delivery, support, and continuous improvement of large-scale supply chain solutions using Kinaxis or similar platforms such as o9, Blue Yonder, or SAP. This role is responsible for end-to-end project delivery, full ownership of Application Maintenance and Support (AMS) activities, and overseeing all enhancements and change requests to ensure o...

Key Responsibilities: Provide operational support for products and software systems, ensuring 100% availability and scalability. Monitor system performance and ensure systems meet Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). Utilize automation tools and practices to streamline operations, improve efficiency, and reduce manual intervention. Troubleshoot incidents, resolve issues efficiently, and perform root cause analysis for problem resolution. Work collaboratively with global teams to extend and optimize the organization's monitoring and observability platform. Drive continuous improvements in operations through emerging technologies and automation. Ensure IT serv...

Key Responsibilities : Provide operational support for products and software systems, ensuring 100% availability and scalability. Monitor system performance and ensure systems meet Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). Utilize automation tools and practices to streamline operations, improve efficiency, and reduce manual intervention. Troubleshoot incidents, resolve issues efficiently, and perform root cause analysis for problem resolution. Work collaboratively with global teams to extend and optimize the organization's monitoring and observability platform. Drive continuous improvements in operations through emerging technologies and automation. Ensure IT ser...

We are looking for an experienced O365 Admin to provide high-end technical and project-based support and consultation for Office365 Cloud services. The ideal candidate will be responsible for architecting, designing, and implementing solutions using various services offered by the Microsoft Office365 package. Key Responsibilities: Provide high-end technical and project-based support & consultation for Office365 Cloud services. Architect, design, and implement solutions using different services & solutions offered by the MS Office365 package. Handle Tier 3 operations for all Office365 workloads, primarily:o Exchange Onlineo SharePoint Onlineo Microsoft Teamso Security & Compliance Assist Tier...

Job Description Closely monitoring daily productivity against the defined Service Level standards. Develop a continuous learning process for the team. Work closely with all support function teams. Escalate issues in a timely manner across functions and suggest alternative approach. • Ensure working practices are well defined and operational with minimal disruption to improve efficiency Perform regular audit checks on client defined compliance requirements. Coach monitors Team leads in day to day operations & people handling. Analyse and generate reports for team performance on processes. Actively participate in recruitment and retention activities. 100% Work from office. Experience & Skills ...

Cogito having a strong presence in USA and its delivery center in Delhi NCR, India, specializes in Human Empowered Automation. Our mission is to help our customers innovate and scale by solving their day-to-day data needs. Using our skilled on-demand workforce, we partner with Machine Learning, Artificial Intelligence, Technology and eCommerce clients to develop high-quality data sets used to build and enhance various cutting-edge business applications. Cogito is seeking a highly experienced Operations / Project Manager to lead and manage our Data Annotation operations in a BPO environment serving international clients . The ideal candidate will have deep expertise in data annotation (hands-...

- Manage all aspects of Project life cycle to facilitate successful delivery to executive team - Collaborate with the Commercial department to align (SLAs) - Project Management of Products and Projects Required Candidate profile - Oversee strategic resource allocation across multiple projects to balance workloads and enhance productivity. - Measuring and managing customer satisfaction Perks and benefits - GPA &term Insurance-5 days week -Flexible timing

About the role: (TE) Role Responsibilities: Context/Scope Diageo is a global leader company in beverage alcohol with an outstanding collection of over 200 brands enjoyed in more than 180 countries. We are home to over 30,000 dedicated people all working together to make Diageo one of the best and most respected consumer product companies. Walk into any Diageo distillery, brewery, or office anywhere in the world and youll meet teams of people who are very good at what they do and who enjoy doing it. Global Business Operations (GBO) is the architect and driver of processes and business services that are critical to the day-to-day performance of our business. We provide a wide array of standard...

Key Responsibilities: Team Leadership & Management Lead and mentor a team of IT Infrastructure Engineers (L1/L2/L3) Manage shift rosters, task allocation, and team performance Conduct periodic performance reviews and guide for skill improvements IT Infrastructure Oversight Oversee installation, configuration, and maintenance of servers (Windows/Linux), networks, firewalls, switches, and storage Ensure uptime, reliability, and performance of IT infrastructure Coordinate preventive maintenance and health checks of all critical systems Service Delivery & Support Ensure SLAs are met for incident and request management Handle escalated technical issues and provide quick resolution Manage user sup...

As an individual with excellent domain expertise and process knowledge in RCM for Hospital facility/Physician, you will be responsible for supervising and managing a team of 100+ QAs. Your role will involve creating an inspiring team environment with an open communication culture, designing QA capacity planning, delegating tasks, and setting deadlines. Additionally, you will be managing the quality of OP (ED/EM/SDS/ANC/OBV), ProFee Surgery & EM, and IP DRG projects while ensuring quality control as per client SLA. Your key responsibilities will include: - Creating an inspiring team environment with open communication culture - Designing QA capacity planning based on project requirements - De...

You will be responsible for managing the IT-Governance which includes financial, planning and analysis, Vendor Management, Software Compliance, Managing of Legal contracts/SLA, and Procurement process management for multiple locations. Your role will involve collaborating with different stakeholders to develop zero-based Budgeting and Planning for Opex & Capex annually, ensuring reconciliation of software compliance every quarter for multiple locations, managing SLA with service vendors, tracking the SLA, ensuring IT chargeback with respective entity stakeholders for sign off, conducting gap analysis for every OEM software license, identifying any discrepancies if any, leading digitization o...

Role: FinOps Assistant Manager Work Experience: 8-10years What We Are Looking For: Hands-on experience in leading R2R function for US based Company. Should have experience in QB, US GAAP accounting and Financial Statement preparation. Should be able to lead client meetings, Business review calls. Work with US counterparts in driving key process initiatives. Manage and publish daily, weekly, and monthly performance scorecards. Manage and own the process SLAs agree with client. Able to interpret Financial Statements to help Executive team to make decisions. Conduct, monthly, quarterly, and annual one-on-one with team and perform the year end appraisal and performance management. Should be an I...

As the Manager, Centralized Billing Operations Client and Product Support, you will play a crucial role in ensuring accurate and timely invoicing for all Bulletin Products in the Network Distribution Channel. Your efforts will contribute to achieving revenue targets, enhancing customer satisfaction, and driving engagement with the Program. The Program supports 100+ Bulletins, generating $300+MM in revenue across various regions and programs, serving over 84,000 internal and external users. You will be responsible for maintaining strong relationships with key stakeholders and collaborating with various teams within MasterCard. **Key Responsibilities:** - Oversee data quality of Bulletins Sale...

YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation. At YASH, we're a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future. We are looking forward to hire Salesforce Professionals in the following areas : Experience 8-10 Years Job Description Based on user requirements analysis, provide solutioning to customer which meets ...

We are looking for a highly motivated and enthusiastic Apprentice to join our team in the hospitality industry. This role is open to freshers with no prior experience required. Roles and Responsibility Assist in preparing and serving food and beverages to guests. Maintain a clean and organized kitchen environment. Collaborate with other team members to ensure seamless service delivery. Participate in inventory management and stock control. Develop and implement effective communication skills to enhance customer satisfaction. Contribute to the overall success of the establishment by following company policies and procedures. Job Requirements Ability to work well under pressure and manage mult...

About The Role Skill required: Tech for Operations - ServiceNow Advanced Workflows Designation: Solution Architecture Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be part of the Technology f...

Kindly call- 9354498578 Mail resume on - AP00841743@TechMahindra.com Job Description To motivate, develop and mentor team members in a dynamically changing environment Monitor projects/transactions and provide qualitative/constructive feedback to the SMEs/Team members Respond to operations/quality performance related queries from the client Drive process performance to achieve and exceed SLA deliverable Manage expectations of his/her team members and proactively should be able to sense their needs Represent the project and participate in client visits and meets Ability to drive process performance & transformation Maintain delivery dashboards with detailed RCA on issues To be a part of the c...

Department Support Module : QHSE - Quality Health Safety Environment Job Responsibilities Assist JiBes Support Team to provide support to vessels / remote offices related to QHSE modules for office/vessel users. Ability to understand the clients business requirements. Translation of business complexities or issues received to internal functional subgroups and vice versa. Troubleshooting and diagnosing of non-identified and underlying root cause of the issues. Ensure complete compliance of ticketing tools and report metrics daily. Manage user administration for JiBe Internal access rights along with On-boarding of new client's user base. Assist in Data building activities as and when required...

1. Review associate output – JVs, Provisions, reports, docs etc. 2. Make amendments to closing calendar (as per Business Partner) 3. Review any errors and forward to right team to resolve 4. Post entries related to provisions, debit notes, 5. Manage workload and SLAs 6. Acts as a first point of escalation 7. Report / Analyze key metrics 8. Align individual and team performance with SSC’s performance objectives 9. Intercompany/Bank Reconciliations 10. Handling statutory auditors, and internal stakeholders

Greetings from HCL: HCL Technologies is an Indian multinational information technology services and consulting company headquartered in Noida. It is a subsidiary of HCL Enterprise. Originally a research and development division of HCL, it emerged as an independent company in 1991 when HCL entered into the software services business. The company has offices in 50 countries and over 187,000 employees. We have around 6800+ employees are working with HCL Madurai in different LOBs. We are looking for Graduate Trainee with HCL Nagpur We have found your profile is suitable to our open demands, if you are looking for an opportunity and interested to apply, please share your updated profile to jashim...

Our team is looking for a "Team Leader" who will manage "Remote Assistance Specialists also known as Teammates" As a Team Leader, you will have the opportunity to leverage your skills and play an essential part in our success story! You will monitor the friendly sidewalk robots designed to deliver parcels, groceries, and food. Even if our robots are 99% autonomous, there's always the need to outsource the difficult decisions to our human operators who are able to solve various social and traffic situations. As a Team Leader, you will manage the day-to-day planning and operations of your team. This includes making sure that each of your Teammates delivers on their Service Level Agreement (SLA...

Our team is looking for a "Team Leader" who will manage "Remote Assistance Specialists also known as Teammates" As a Team Leader, you will have the opportunity to leverage your skills and play an essential part in our success story! You will monitor the friendly sidewalk robots designed to deliver parcels, groceries, and food. Even if our robots are 99% autonomous, there's always the need to outsource the difficult decisions to our human operators who are able to solve various social and traffic situations. As a Team Leader, you will manage the day-to-day planning and operations of your team. This includes making sure that each of your Teammates delivers on their Service Level Agreement (SLA...