Skin Studio (Spa) Manager

Job Description

KOSA Wellbeing is looking for Skin Studio (Spa) Manager to join our dynamic team and embark on a rewarding career journey Operations Management: Oversee daily spa operations, including scheduling, staffing, inventory management, and maintenance of facilities and equipment. Staff Management: Recruit, train, and manage spa therapists and support staff, ensuring they deliver high-quality services and adhere to standards. Financial Management: Manage budgets, expenses, and revenue generation, aiming for profitability while maintaining service quality. Client Relations: Interact with clients, gather feedback, and address concerns to ensure a high level of customer satisfaction and loyalty. Marketing and Promotions: Develop marketing strategies, promotions, and special packages to attract and retain clients, collaborating with marketing teams if applicable. Compliance and Standards: Ensure compliance with health and safety regulations, spa industry standards, and licensing requirements. Strategic Planning: Develop long-term strategies for spa growth, expansion, or introducing new services based on market trends and client demands.