Center Head

Job Title: Center Head

Location: Siliguri
Salary: Up to ₹12 LPA (CTC) – based on experience & performance

Job Summary:

We are looking for a dynamic and result-driven Center Head to lead and manage our Siliguri center. The role involves overseeing operations, driving business growth, managing teams, and ensuring excellent customer experience while meeting revenue and performance targets.

Key Responsibilities:

• Oversee end-to-end center operations and ensure smooth functioning
• Drive admissions, sales, and revenue growth
• Lead, train, and manage academic, sales, and administrative teams
• Ensure high standards of service quality and customer satisfaction
• Plan and execute local marketing and business development activities
• Monitor KPIs, center performance, and prepare MIS reports
• Handle escalations from parents/students and ensure timely resolution
• Ensure compliance with company policies, SOPs, and brand standards
• Manage center budgets, infrastructure, and resources

Eligibility & Qualifications:

• Graduate / Postgraduate in any discipline
• 5–10 years of experience in center management, branch operations, or leadership roles
• Experience in education, training, healthcare, retail, or service industry preferred
• Strong leadership, communication, and negotiation skills
• Proven track record of achieving targets and managing large teams

Key Skills Required:

• Center & operations management
• Business development & sales strategy
• Team leadership & performance management
• Customer relationship management
• Analytical and problem-solving skills

Compensation & Benefits:

• Salary up to ₹12 LPA (CTC)
• Performance-linked incentives
• Career growth and leadership opportunities

Job Type: Full-time

Pay: ₹90,000.00 - ₹100,000.00 per month

Work Location: In person