1635 Shrinkage Control Jobs - Page 35

Graduate (any stream). 36 years of BPO experience , with at least 1–2 years as a Team Leader in Voice Process . Strong knowledge of Inbound/Outbound Voice Operations, Customer Handling, and Call Center Metrics . Excellent people management, coaching, and conflict resolution skills . Proficiency in MS Excel & reporting . Strong communication and interpersonal skills . Willingness to work in rotational shifts (including night shifts if required).

Graduate (any stream). 3-6 years of BPO experience , with at least 12 years as a Team Leader in Voice Process . Strong knowledge of Inbound/Outbound Voice Operations, Customer Handling, and Call Center Metrics . Excellent people management, coaching, and conflict resolution skills . Proficiency in MS Excel & reporting . Strong communication and interpersonal skills . Willingness to work in rotational shifts (including night shifts if required).

The Store Supervisor is responsible for supervising day-to-day store floor activities at BigBaskets store/dark store. The role ensures smooth operations in picking, packing, stocking, housekeeping, and dispatch, while maintaining productivity and quality standards. The Supervisor will manage a team of associates, ensure compliance with SOPs, and support the Store Incharge in meeting operational KPIs.

The Store Incharge will be responsible for the overall management of a BigBasket store / dark store, ensuring smooth operations across inventory, manpower, order fulfillment, and customer experience. The role involves supervising daily activities, managing a team, monitoring KPIs, and ensuring adherence to BigBaskets operational and compliance standards.

Role & responsibilities Manage Day-To-Day Activities Of The Team And Ensure Compliance To Procedures And Policy Guidelines Encourage And Motivate Team To Meet Organizational Goals Develop Team Skill Sets And Manage Personal Development Goals For The Team Proactively Updates On New Procedure Responsible For Staff Retention Within The Team Presents Detailed Information And Responds To Questions From Managers, Clients And Customers Responsible For Maintaining Discipline / Absenteeism Of Team On The Floor Responsible For Feedback And Coaching Good MS Office Knowledge Work Closely With The Teams To Achieve Qualitative Targets Specified By The Client Will Be Responsible For Hourly & Daily Performa...

We Paisabazaar is hiring Team Leader/Senior Team Leader (Outbound Telesales) for Mysuru location. Candidate should have relevant experience in outbound Telesales (BPO Sales). Interested Candidates can call or WhatsApp their resume on 9311985242 (Sunita) or Share resume on given email Id - sunitaarya@paisabazaar.com Job Locations : Mysuru Role description: 1) Assisting customers in sale of a range of financial products on phone. 2) Role entails working only in Day shift. 3) Fully responsible for meeting and exceeding targets as assigned periodically. 4) Reaching productivity that meets job standards, while working with speed and accuracy. 5) Flexible, able to shift priorities to accommodate c...

Roles and Responsibilities Manage a team of sales representatives to achieve targets and improve performance. Conduct regular training sessions to enhance product knowledge, soft skills, and customer handling abilities. Monitor team performance, identify areas for improvement, and implement strategies to reduce attrition and shrinkage. Analyze data to track key metrics such as sales volume, revenue growth, and customer satisfaction. CONTACT - HR KHUSHI [ 6306076355 ] MAIL - vermakhushi803@gmail.com

Leading BPO in Bangalore Hiring Operations Manager- International Voice Process Must be working as a Manager or Tenured Deputy Manager in BPO in International Voice Process Handled Team Span of 80+ including Team Leader, Assistant Manager Good in Operations Matrices like SLA, CSAT, Attrition, Shrinkage, NPS CTC UPTO 14LPA Candidate willing to relocate can also Apply Immediate joiners/ 1Month notice Key Roles and Responsibilities Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed Selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for staff in accordance with the or...

Job Opportunity at iEnergizer: Team Leader - Operations (Voice Process) Click here for more info: https// wa.me/917678370584 Key Requirements: Graduation is mandatory. Minimum 1 year of experience in a similar role, with documented proof. Role: Customer Service Process. Application Process: Only shortlisted candidates will be contacted. Share your CV at pooja.bhardwaj @ienergizer.com . For queries, reach out to 7678370584 Roles & Responsibilities: Thorough understanding of BPO metrics . In-depth knowledge of Attrition, Shrinkage, ACHT, NPS, SLA, and Repeat . Expertise in BPO operations and ability to train and manage team members effectively. Proficiency in Excel for performance-related repo...

* Provide guidance * Delegate work * Coach team members * Communicate * Motivate * Evaluate performance

Job Title: Customer Service Team Leader Location: Gurugram Sec-32, Work from Office Company: Advatix Reports To: Customer Service Manager / Operations Manager Shifts- US Shift (Night Shift) Excellent Communication Skills Immediate Joiner only. Interested folks can share their CV- Hkaur2@advatix.com Call- 8448778081 Position Summary: We are seeking a dynamic and results-driven Customer Service Team Leader to guide and support a team of Customer Service Representatives (CSRs) in delivering exceptional customer experiences. The ideal candidate will be a natural leader, skilled communicator, and problem-solver with a strong understanding of logistics and service excellence. Key Responsibilities:...

Role Summary The Store Manager ensures business success by leading store operations, driving sales performance, and delivering exceptional customer experiences through operational expertise, customer-centric strategies and team leadership. Key Responsibilities Customer Focus Provide exceptional customer service by going the extra mile to ensure customer loyalty. Exhibit emotional intelligence to build trust and rapport with customers. Handle customer queries, concerns, and feedback with professionalism and empathy. Ensure all employees adhere to the companys policies and guidelines, fostering a customer-centric culture. Sales Mastery Drive sales to meet or exceed store sales targets, includi...

Hiring for Team Leader Process type - Customer Service Process Experience required - 1-4 years of experience in team leader position Comms- Excellent comms required Must be aware about KRA and KPI'S. Must be aware about attrition and shrinkage. Salary upto 5.5 lpa Immediate Joiners required. Interested candidates call or whats app your CV to HR over - 7827292832

Role & responsibilities Ensure seamless stock flow and maintain inventory accuracy across systems. Monitor, manage, and optimize inventory levels to prevent shortages or overstocking. Conduct regular inventory audits and resolve discrepancies swiftly. Coordinate with procurement and vendors for timely stock replenishment. Prepare and analyze inventory reports for actionable business insights. Implement best practices in inventory control to enhance operational efficiency. Maintain accurate documentation of stock movements and transactions. Collaborate with teams to optimize storage and streamline inventory processes. Track shipments and ensure compliance with company inventory policies. Supp...

Role & responsibilities Ensure seamless stock flow and maintain inventory accuracy across systems. Monitor, manage, and optimize inventory levels to prevent shortages or overstocking. Conduct regular inventory audits and resolve discrepancies swiftly. Coordinate with procurement and vendors for timely stock replenishment. Prepare and analyze inventory reports for actionable business insights. Implement best practices in inventory control to enhance operational efficiency. Maintain accurate documentation of stock movements and transactions. Collaborate with teams to optimize storage and streamline inventory processes. Track shipments and ensure compliance with company inventory policies. Supp...

Swiggy is an Indian online food ordering and delivery platform. Founded in 2014, Swiggy is headquartered in Bangalore and operates in more than 500 Indian cities as of September 2021.In August 2020, Swiggy launched its instant grocery delivery service called Instamart using a network of dark stores. In early 2021, the company closed Swiggy Stores and expanded its operations under Instamart. Responsibilities Recommend and advise on best practices of picking and packing to improve Cx experience. Advise partner stores on mechanisms/ processes leading to correct picking/ packing/ billing of Cx orders using appropriate tools and dashboards. Guide partners on proper usage of dashboards and other p...

DEALSHARE Job Title: Associate Director Operations (Dark Store) Location: JAIPUR Department: Operations Reports To: Director of Operations Company Overview: A fast-growing Omni Channel Retailer, DealShare is a platform for multi-category consumer products focused on the 'Bharat' Customers. Our Core Proposition Is Around Savings for our customers and ensuring lowest Prices for them. In This journey we also empower home grown and regional brands helping them to reach masses. Our product catalogue includes fruits & vegetables, grocery items, beauty & wellness, baby care, pet care, fashion accessories, electronics, home dcor etc. We are operational in Major markets in North and East India Like D...

Location - Forum Falcon Mall, Bangalore PRIMARY RESPONSIBILITY AREAS To ensure the delivery of operational and sales plans in the store. To ensure adherence to compliance requirements in all areas of operational activity, brand standards, company policies and procedures Monitor, review and ensure all KPIs of the store staff are met on on-going basis. Managing and making sure that the correct mix of merchandise is available at the store. To work with internal departments effectively to ensure smooth operations at the store. Create window and wall displays, developed visual marketing skills and strategies. Restock inventory every month and review cash operation data to verify proper replenishm...

Greeting from Teleperformance...! Looking for immediate joiner Candidate must have experience in voice process, customer service, knowledge in BPO and working as a Team Leader/ Lead in Operations department on papers for minimum 1 year, preferably. Should have Hands-on experience in Team management and KPI's like AHT, Shrinkage, Attrition, Occupancy, Rostering, NPS/Csat and Dsat calculations. Excellent communication skills in English. Minimum 2 years' experience in Voice process Salary up to 4 LPA 6 days working Contact - 9449900627, yamanurappa.kuri@teleperformancedbs.com

TEAM LEADER || INTERNATIONAL BPO || Bangalore and Gurgaon On Papers Candidate Will Get the Designation Of Assistant Manager But Roles Will Be of Team Lead Mandate - Need 1 + Yrs of Exp as a Team Lead in to International BPO ( Mandate) For - Bangalore and Gurgaon Gurgaon CTC - Up to 12 LPA Bangalore CTC - Up to 8 LPA Need Only Graduates Willingness to work in rotational shifts and on rotational offs Excellent verbal and written communication skills 5 Days Working Opportunity to work in a fast-paced, international work environment Immediate Joiners/ 1 month notice holders Work from Office Experience working into BPO Domain is a MUST Should have experience in Team Handling- Attrition, Shrinkage...

Kindly share your resume on Janhavee.jadhav@poonawallafincorp.com Principle Accountabilities: To manage a team of sales Associates To control shrinkage and attrition of sales team Team Lead needs to monitor calls and provide regular coaching and mentoring to sales associates and track low performers in team. Need to ensure CMS reports related to team staffing, AHT etc are maintained. Track AUX adherence and ensure discipline is maintained within the team. Drive sales and ensure achieving the same Month on Month. Identifying training requirements within the team and getting the training conducted To work on overall team development Desired Profile: Graduate/Postgraduate in any stream 2-3 year...

HR Name: Srujan Devabhaktuni Contact : 8008286655 Email Id: Srujan.devabhaktuni@marketstar.com Role: Team Lead. Experience: 3+ Years Location: Hyderabad About the Client: A technology company that connects consumers with their favorite local businesses in more than 25 countries across the globe. Founded in 2013, our client builds products and services to help businesses innovate, grow, and reach more customers. the focus is on building infrastructure for local commerce, enabling merchants to thrive in the convenience economy, giving consumers access to more of their communities, and providing work that empowers. Role and Responsibilities: Driving client KPIs Stakeholder Management Maintainin...

Role & responsibilities Prepare an annual asset & inventory review plan for the PAN India level, including warehouses, and obtain approval Leading the teams to perform physical inspection of inventory and assets as per the approved plan ARC at PAN India level Inventory adjustments as per physical inspection Creation and monitoring of assets in software Asset tagging Inventory team management at the PAN India level Subject matter expert in Accounts and deep knowledge of statutory regulations such as GST Provide weekly MIS and daily updates Suggest cost control measures Inventory ageing report Suggestions on the Monthly products forecast and Minimum inventory process implementation Proven expe...

Swiggy is an Indian online food ordering and delivery platform. Founded in 2014, Swiggy is headquartered in Bangalore and operates in more than 500 Indian cities as of September 2021.In August 2020, Swiggy launched its instant grocery delivery service called Instamart using a network of dark stores. In early 2021, the company closed Swiggy Stores and expanded its operations under Instamart. Responsibilities Recommend and advise on best practices of picking and packing to improve Cx experience. Advise partner stores on mechanisms/ processes leading to correct picking/ packing/ billing of Cx orders using appropriate tools and dashboards. Guide partners on proper usage of dashboards and other p...

Manage a team of 15 to 20 agents for Insurance Sales process.